Business Details
About
Medical Clinic
UM Capital Region Medical Center is a state-of-the-art acute care teaching hospital supporting Prince George's County and the surrounding areas.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
University of Maryland Capital Region Medical Center
901 Harry S. Truman Dr. North, Largo, MD
20774, United States
Hours
Reviews
2.0
1,270 reviews
5 stars
260
4 stars
33
3 stars14
2 stars
45
1 star
918
What are people saying?
AI-generated from recent customer reviews
Long Wait Times
Numerous reviews highlighted excessively long wait times in the emergency room, with patients waiting several hours before being seen.
Staff Professionalism
Feedback indicated a lack of professionalism and empathy among some staff members, particularly at the front desk and in the emergency department.
Quality of Care
Patients expressed concerns about the quality of care received, including inadequate assessments and dismissive attitudes from medical staff.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the hospital, including dirty waiting areas and restrooms.
Positive Experiences
Despite the negative feedback, some patients reported positive experiences with specific staff members and departments, particularly in labor and delivery.
- DPD. A. Peterson1 day ago1.0If I could give it no stars I would. It is despicable how much my dad was suffering and they he has not been seen in 5 hours. There is a mentally disturbed guy who wet himself and has been sitting all over the place. There is no regards for cleanliness or elder care. There’s no communication at all. This is the closest hospital but I’d rather drive 1 hour and risk it to be seen and treated with some sort of care.
- TCThe K Comm3 days ago1.0After posting my negative review about this hospital, I received the same generic response they post to all negative reviews ( you can scroll for yourself to see). However, still proceeded to follow the directions they provided and called and complained via the online tool -no response has been provided. Which lets me know they have hired staff to respond to the reviews to “look” as if they care for face value. However to the core, within those walls, it’s a place you never step foot in if you want to live to see another day. The ICU unit is a death sentence, I’ve seen it more than once - BEWARE
- MMMekeal Mamo6 days ago1.0I am writing to express my disappointment regarding my recent experience at your hospital. Unfortunately, it did not meet the standards I expected, and I felt compelled to share my concerns. The level of service was far from satisfactory, and I believe improvements are necessary to ensure that future patients receive the care they deserve. I hope this feedback can contribute to positive changes. Thank you for your attention to this matter.
- NWNorshell WebsterJan 2, 20261.0Arrived at the hospital with a complaint of severe headache, nausea and vomiting, and neck stiffness. All tell tell signs of a brain bleed. Triage nurse even made me walk by myself to get a urine sample. They only wanted to treat me for a headache, so much the DO who was there didn’t order a CT scan until hours after me arriving. What do you know three hours later they realized SAH. In their panic they immediately attempted to fly me to a more appropriate hospital but weather conditions were not adequate. It is by Gods grace that I made it to a better hospital via a critical care ambulance. I spent two weeks in Neuro ICU of another hospital, while Cap Region spent 3 hours allowing me to lay there with a brain bleed. No stroke alert called initially.
- MMMaliciousCCDec 30, 20251.0!!! THEY DELETED MY COMMENT THE FIRST TIME!!!! I was a mental health patient here. I went through the emergency room. I don't wish this place on my worst enemy. If you sadly need to go to the behavioral unit expect very dirty conditions. I saw blood on the sink, human feces on the wall, vomit clogged in another sink for days during my stay. Mold and grime in the showers, the maintenance wouldn't clean my shower even when I asked for days. I lied to get out and will most likely need inpatient again soon. Nurses do not care about there patients. They act as if we (mental health patients) are animals. And in the emergency room I was kept in the hallway for 24hrs. I witnessed the nurses letting patients who couldn't get up to walk to the bathroom (like elderly) use the bathroom on themselves..including number two and wouldn't change them immediately. So many people kept in the hallway without a room. Witnessed a sick woman vomiting and passing out and no one would help u til her son came in. The story's don't stop there. This place needs to have an undercover investigation. No one will get better here. If you can go somewhere else GO.
Frequently Asked Questions About University of Maryland Capital Region Medical Center
What are the operating hours of University of Maryland Capital Region Medical Center?
The medical center operates 24 hours a day, 7 days a week.
Where is University of Maryland Capital Region Medical Center located?
It is located at 901 Harry S. Truman Dr. North, Largo, MD 20774, USA.
How can I contact University of Maryland Capital Region Medical Center?
You can reach them by phone at +1 240-677-1000.
Does University of Maryland Capital Region Medical Center provide wheelchair accessible facilities?
Yes, it has wheelchair accessible entrances, parking, seating, and restrooms.
Is University of Maryland Capital Region Medical Center an LGBTQ friendly and transgender safe space?
Yes, the medical center welcomes LGBTQ individuals and is a transgender safe space.
What types of medical services does University of Maryland Capital Region Medical Center offer?
It is a state-of-the-art acute care teaching hospital providing various medical services for Prince George's County and surrounding areas.
Are there pharmacies near University of Maryland Capital Region Medical Center for prescription pickups?
Yes, the UMMC Pharmacy at Capital Region and RediClinic are nearby for convenient prescription pick up and health needs.
Where can visitors find food options near the medical center?
Nearby food choices include Irie Cafe' - Jamaican Grille, Qdoba Mexican Grill, Cold Stone Creamery, Stonefish Grill, and Parham and Sarshid fast food restaurant.
What nearby facilities can help patients access emergency or specialized care?
The Emergency Room at UM Capital Region Medical Center is nearby, along with specialists such as oncologists Dr. Jose Mendoza and Dr. Danubia Hester, and urologist Chesapeake Urology.
Are there convenient shops or services nearby for visitors to use during their visit?
Yes, visitors can access shopping at Shoppers World department store, purchase gifts at Yankee Candle Co., enjoy coffee at Starbucks, or use courier services at UPS Authorized Shipping Outlet nearby.