Emergency Room at UM Capital Region Medical Center

1.3
176 reviews

Business Details

901 Harry S. Truman Dr. North, Largo, MD
20774, United States
(240) 677-2000
https://www.umms.org/capital/locations/um-capital-region-medical-center-emergency-room

About

Emergency Room
University of Maryland Capital Region Medical Center offers a full service Emergency Department, providing comprehensive care close to home. The Emergency Department is staffed with board-certified doctors, nurses and technicians who have received advanced training in emergency care.

Details

  • Wheelchair accessible entranceAvailable

Location

Emergency Room at UM Capital Region Medical Center
901 Harry S. Truman Dr. North, Largo, MD
20774, United States

Hours

Reviews

1.3
176 reviews
5 stars
10
4 stars
3
3 stars
2
2 stars
6
1 star
155

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted the staff's rudeness and lack of empathy towards patients, with many describing interactions as condescending or dismissive.

Long Wait Times

Patients consistently reported excessively long wait times, often exceeding 6 hours, with some waiting over 10 hours without being seen by a doctor.

Cleanliness Issues

Several reviews mentioned unsanitary conditions in the waiting area and treatment rooms, contributing to a negative overall experience.

Emergency Care Quality

Many customers expressed dissatisfaction with the quality of emergency care, citing a lack of urgency and inadequate treatment for serious conditions.

Mixed Experiences

While some patients reported positive interactions with specific staff members, the overwhelming majority of feedback was negative, indicating systemic issues within the hospital.
  • BG
    Bmore Guy
    1 day ago
    1.0
    If I could give them negative stars, I would. My wife, who is 5 months pregnant, was experiencing flu-like symptoms on top of having a really difficult time breathing. We sat down for 25 minutes before being called to get the information on her visit. She informed the lady about having difficulty breathing and was told she would get her breathing treatment and be taken upstairs to get monitored for the baby. We sat for another hour while people who walked in after us were taken back for a hurt shoulder. This place is horrible, and nothing can change my mind about it.The lady in the front and registration was super rude.
  • AG
    A'Lexus Garner
    5 days ago
    1.0
    The absolute worst experience ever!!!!
  • CB
    Cameron Battle-Bradshaw
    Jan 22, 2026
    1.0
    Patient registration is the first exposure a patient has to the hospital. Each triage personnel was condescending. I was cut off multiple times & a NP ripped out my IV….causing me to spew out blood…could’ve done that myself …. Thank you for nothing.
  • LB
    L.A.M. Brewster
    Jan 19, 2026
    1.0
    Shame a brand new facility has such terrible service. Never again.
  • DW
    Drea Weekes
    Jan 18, 2026
    5.0
    Emergency room was clean it was very busy and I got there around 6:30 and left around 8:20 which was probably the fastest visit ever Deandre at the front desk was very pleasant and Claudette the intake nurse was friendly as well . My doctor was so kind and understanding and knowledgeable thanks Dr Raffie

Frequently Asked Questions About Emergency Room at UM Capital Region Medical Center

What services does the Emergency Room at UM Capital Region Medical Center provide?

The Emergency Room offers comprehensive emergency care, staffed with board-certified doctors, nurses, and technicians trained in advanced emergency care.

Where is the Emergency Room at UM Capital Region Medical Center located?

It is located at 901 Harry S. Truman Dr. North, Largo, MD 20774, USA.

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