Concentra Urgent Care

3.7
1649 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
4451 Parliament Place, Lanham, MD
20706, United States

Hours

Reviews

3.7
1,649 reviews
5 stars
922
4 stars
172
3 stars
120
2 stars
90
1 star
345

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, the staff received praise for being friendly, professional, and helpful, although some front desk personnel were reported as rude.

Wait Times

Many customers expressed frustration with long wait times, with some reporting waits of over two hours despite having appointments.

Professionalism

The medical staff, including nurses and doctors, were generally described as professional and caring, although some experiences indicated rushed consultations.

Process Efficiency

While some customers appreciated the quick service, others noted that the overall process could be improved due to delays and disorganization.

Cleanliness

The facility was often described as clean and well-maintained, contributing positively to the overall experience.
  • TA
    Terry Anistead
    5 days ago
    1.0
    Waiting over 40 minutes to see a DOT doctor. No one has come to see me yet very disappointed. This is a very unpleasant experience. I will never do business in this location again. And they were not busy when I checked in.
  • JL
    Jimmy Lawson
    Nov 17, 2025
    5.0
    Everyone was kind and efficient front desk also engaged in lovely conversation!
  • LL
    Lulabe
    Nov 3, 2025
    5.0
    Fast service. Good doctors very pleased with my toddlers care when he was ill. It's great they have a pharmacy in house too.
  • AO
    Anna Otame
    Oct 27, 2025
    5.0
    I was welcome at concentra and I was so happy with the services rendered by the nurses. They are time conscious and communicate effectively. They are equally hospitable. But the doctor was so fast and brief, and I didn't get to share more about health issues with her. Generally their customers service is good .
  • MD
    Mar Dorliae
    Oct 14, 2025
    1.0
    The women at the front desk are EXTREMELY unprofessional. Especially the heavier set one. She is very rude and power trips for no reason. Me and my co workers have to go there to do our respirator fit test once a year and every year she claims “ we don’t do full face here!” Even when we show her the paperwork from our previous year that proves that we have had this done at that very location, and it turns into this full on battle … only for the nurses and doctors to come from the back and confirm that THEY DO INFACT DO FULL FACE RESPIRATORS there. Every year and she is the only one who is consistently giving us a problem. Mind you, we don’t all go at the same time. We go in the month that we were hired so that is about 6 different months out of the year and she gives each person an attitude and a problem. This is extremely unprofessional and she needs to be properly trained on customer service as well as informed on what services Concentra provides. Outside of her, all of the nurses are amazing and very sweet as well as the doctors. They are all great. The front desk is a nightmare

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care in Lanham provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the regular operating hours of Concentra Urgent Care in Lanham?

Concentra Urgent Care is open Monday through Friday from 7:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.