Drs. Koch, Parsons, Bartling and Holz are committed to providing the highest quality endodontic care serving Frederick and Hagerstown, MD. It is our goal to ensure that your visit is as comfortable and favorable as possible. Our team of endodontists and office staff provide a relaxing environment, excellent communication, and expert treatment.
Poor customer service translates into poor customer care so with that being said, I chose not to get my root canal done here. It’s a shame because they were actually referred to me by my orthodontist. When I called the receptionist answered like she was answering her cellphone. Her attitude was so nasty, distasteful, and she was no help whatsoever. She acted like she couldn’t find my restoration letter then when I asked her if she was sure she didn’t see it I guess she actually made an effort to look this time, and miraculously found it then made a smart remark about it being emailed “such a long time ago” I didn’t know 3-4 months was so long ago that she wouldn’t be able to see it in the system. I asked her why the price was $300 more from the initial price I was given and her response after getting quiet was “so do you want to schedule the appointment or not” that was it for me. I decided to take my $1600 somewhere else because although she was just the receptionist, I didn’t trust going here because if you don’t have enough respect over the phone, I have to question the respect and care of whomever will be handling my teeth. I wasn’t willing to put my mouth/teeth at potential risk.
WD
W D
Sep 12, 2025
4.0
Had a good experience with my root canal here. Dr. Parsons and staff provided great information on both the procedure and the various outcomes assessed afterwards. The procedure was a tad rougher than my prior one, and did leave my jaw sore for more than 5 days due to trismus, which because of my background, I was able to treat with TENS, US, moist heat and ibuprofen.
SB
Steve Boykins
Sep 3, 2025
5.0
I had a scheduled evaluation with Dr Parsons for a possible redo of an old root canal performed by a dentist several years ago. Dr Pasons did a thorough exam of my tooth and gave me his advice not to have another root canal on my tooth, based upon the pictured image of the tooth. Dr Parsons and I discussed further what was possibly the best options for me to pursue as a solution. Instead of risking what could possibly be a non-effective root canal procedure, Dr Parsons referred me back to my dentist for corrective actions as the best outcome. From my conversation with Dr Parsons, I believe he has a genuine concern for me and my health as his patient and wants nothing less than the best outcome for me and my dental care. I'd recommend Dr Parsons of Endodontics Associates of Maryland to all that need these services.
JC
Jamie Cannon
Aug 22, 2025
5.0
With Dr. Parsons, there is no need to fear a root canal. You quickly know you are in the hands of an expert, and on top of that you are in the presence of a practitioner that wants to ease your stress, assure you his goal is to make the experience as comfortable as possible, and his gentle and quiet nature evokes trust. I received a root canal on Monday which went very well (and I fear ANY dental procedure), and on top of that, the recovery was pain free--this spoke volumes about the gentleness and expert care during the procedure.
MA
Mazadi Azadi
Jul 31, 2025
1.0
Extremely Disappointed – Unreasonable Upfront Charges
I was referred to Endodontic Associates of Maryland - Hagerstown at 1150 Omega Drive for evaluation of a root canal issue. When I called to schedule an appointment, I was told I had to pay $2,400 upfront — before even being examined or properly diagnosed. I was shocked and found this completely unacceptable.
After discussing it with a family member, I got a second opinion from another dental office. That office examined me, explained my situation, prescribed antibiotics, and only charged $190 after the visit — no money was demanded upfront.
My experience with Endodontic Associates of Maryland felt like a money-first, patient-second approach. I would not recommend this office to anyone. I strongly advise others to get a second opinion before agreeing to any high, unexplained charges.
Frequently Asked Questions About Endodontic Associates of Maryland
What types of dental services does Endodontic Associates of Maryland offer?
Endodontic Associates of Maryland provides high-quality endodontic care focused on comfortable and expert treatment.
Where is Endodontic Associates of Maryland located?
The practice is located at 1150 Omega Drive, Suite 101, Washington, Hagerstown, MD 21740, USA.
What are the regular office hours for Endodontic Associates of Maryland?
They are open Monday through Thursday from 8:00 AM to 4:00 PM and closed on Fridays, Saturdays, and Sundays.
How can I schedule an appointment at Endodontic Associates of Maryland?
You can schedule an appointment by calling their main phone number at +1 301-733-6077 or visiting their website.
Is the office open on Fridays?
No, the office is closed on Fridays; hours may vary, so it's best to confirm beforehand.
Who are the endodontists at Endodontic Associates of Maryland?
The team includes Drs. Koch, Parsons, Bartling, and Holz, all committed to quality endodontic care.
What should patients expect during their visit to Endodontic Associates of Maryland?
Patients can expect a relaxing environment with excellent communication and expert endodontic treatment.
Are there any allergists near Endodontic Associates of Maryland?
Yes, AllerVie Health and Premier Allergist - Hagerstown are allergists located nearby for patients seeking allergy care.
What nearby parks can patients visit before or after their appointment at Endodontic Associates of Maryland?
Kiwanis Park is a nearby park where patients can relax or take a stroll before or after their visit.
Are there other specialized medical services near Endodontic Associates of Maryland?
Yes, nearby services include pediatric care at Frederick Pediatric Dentistry and Antietam Pediatric and Adolescent Care, as well as diagnostic imaging at Progressive Radiology.