Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, helpful, and professional, although some reported rude behavior from front desk staff.
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding two hours, which frustrated many customers.
Facility Cleanliness
The clinic was generally described as clean and well-maintained, contributing positively to the overall experience.
Communication Issues
Several customers expressed dissatisfaction with the lack of communication regarding wait times and appointment processes.
Overall Experience
While some customers had positive experiences with the care received, many indicated that the long wait times overshadowed the quality of service.
RK
Rose Kilonzih
4 days ago
4.0
I visited Concentra today for my physical and everything was going well until l was getting my blood drawn. My tech was very nice and respectful she was able to draw blood enough for only 2 tubes, but we needed a third one. So she had already stuck my twice so she went and got some help. The other staff she got was a young hispanic lady that had a very nasty attitude to begin with, and she had the nerve to tell me that she couldn't find my veins because of my stretch marks!!! HELLO this is not appropriate bedside manner. She was out of line and didn't seem bothered by her comment. She even felt so comfortable forcing onto me to go to Quest since no one could get the blood. I am a registered nurse ofcourse lk l am a hardstick and l didn't mind being stuck again. Another staff member came and was able to find a vein just fine. She clearly needs a lot of training. The physician and my tech were every good.
DR
David S. Rubin
Nov 17, 2025
5.0
Dr. Martin Liss at Concerta Urgent Care in Gaithersburg, MD was terrific as always. I travel to Africa for safaris and Dr. Liss provides me with necessary vaccinations, preventative medications, documentation, and medical advice. He's very personable, knowledgable, and attentive to detail. I recommend him very highly.
DW
David Wensel
Nov 17, 2025
5.0
Went early in am to avoid waiting. Very professional and polite. In and out in less than 10 minutes.
SS
Sandy
Nov 10, 2025
5.0
I have been to many walk in clinics for my employment evaluations so I have seen it all. These people were well organized, communicated well, and took care of my walk-in appointment very quickly. In and out in less than 30 minutes.... a true record!
BB
blessed&highlyfavored
Oct 27, 2025
4.0
Everything is great. My only disappointment is that I came in and the front desk people were all taking care of other customers so I was standing around under the impression that someone will say next but nobody said anything so I walked to the counter and expressed my disappointment. The lady said oh iam sorry I thought you were just standing there. That was weird.
Frequently Asked Questions About Concentra Urgent Care
What occupational health services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.
What are the operating hours of Concentra Urgent Care on weekdays?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 6:00 PM and closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays such as Thanksgiving Day (Nov 27), Christmas Day, and New Year's Day. On Christmas Eve, it operates from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care have wheelchair accessible entrances and restrooms?
The facility has a wheelchair accessible entrance but does not have wheelchair accessible restrooms or restrooms available.
Where is Concentra Urgent Care located?
It is located at 733 S. Frederick Ave, Gaithersburg, MD 20877, United States.
Which grocery stores are near Concentra Urgent Care for convenient shopping?
Nearby grocery stores include Aldi and Weis Market, making it convenient to shop before or after your visit.
What dining options are available near Concentra Urgent Care?
You can find nearby restaurants such as Thai Jasmine Bistro, La Vina Mexican Grill, and Alicia's Mexican Grill close to the urgent care center.
Are there any places to get financial services near Concentra?
Yes, Bank of America Financial Center and Western Union services are nearby for your financial and money transfer needs.
How can customers easily get to Concentra Urgent Care using ride services?
Customers can use ride services like Uber, as there is a presentation button available to facilitate this connection.