Concentra Urgent Care

4.1
1135 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
733 S. Frederick Ave, Gaithersburg, MD
20877, United States

Hours

Reviews

4.1
1,135 reviews
5 stars
738
4 stars
119
3 stars
55
2 stars
43
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, although some reported rude behavior from front desk staff.

Wait Times

Numerous reviews highlighted excessively long wait times, often exceeding two hours, which frustrated many customers.

Facility Cleanliness

The clinic was generally described as clean and well-maintained, contributing positively to the overall experience.

Communication Issues

Several customers expressed dissatisfaction with the lack of communication regarding wait times and appointment processes.

Overall Experience

While some customers had positive experiences with the care received, many indicated that the long wait times overshadowed the quality of service.
  • RK
    Rose Kilonzih
    4 days ago
    4.0
    I visited Concentra today for my physical and everything was going well until l was getting my blood drawn. My tech was very nice and respectful she was able to draw blood enough for only 2 tubes, but we needed a third one. So she had already stuck my twice so she went and got some help. The other staff she got was a young hispanic lady that had a very nasty attitude to begin with, and she had the nerve to tell me that she couldn't find my veins because of my stretch marks!!! HELLO this is not appropriate bedside manner. She was out of line and didn't seem bothered by her comment. She even felt so comfortable forcing onto me to go to Quest since no one could get the blood. I am a registered nurse ofcourse lk l am a hardstick and l didn't mind being stuck again. Another staff member came and was able to find a vein just fine. She clearly needs a lot of training. The physician and my tech were every good.
  • DR
    David S. Rubin
    Nov 17, 2025
    5.0
    Dr. Martin Liss at Concerta Urgent Care in Gaithersburg, MD was terrific as always. I travel to Africa for safaris and Dr. Liss provides me with necessary vaccinations, preventative medications, documentation, and medical advice. He's very personable, knowledgable, and attentive to detail. I recommend him very highly.
  • DW
    David Wensel
    Nov 17, 2025
    5.0
    Went early in am to avoid waiting. Very professional and polite. In and out in less than 10 minutes.
  • SS
    Sandy
    Nov 10, 2025
    5.0
    I have been to many walk in clinics for my employment evaluations so I have seen it all. These people were well organized, communicated well, and took care of my walk-in appointment very quickly. In and out in less than 30 minutes.... a true record!
  • BB
    blessed&highlyfavored
    Oct 27, 2025
    4.0
    Everything is great. My only disappointment is that I came in and the front desk people were all taking care of other customers so I was standing around under the impression that someone will say next but nobody said anything so I walked to the counter and expressed my disappointment. The lady said oh iam sorry I thought you were just standing there. That was weird.

Frequently Asked Questions About Concentra Urgent Care

What occupational health services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs for employees.

What are the operating hours of Concentra Urgent Care on weekdays?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 6:00 PM and closed on weekends.