Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.9
97 reviews
5 stars
93
4 stars1
3 stars0
2 stars0
1 star
3
- LLLynn LeJul 16, 20255.0Amazing company! Highly recommend!
- MBML BarnumNov 30, 20175.0My family had a fantastic experience. I would reccomemd
- KSKyra SmithNov 30, 20175.0such a great experience!! My family had such an easy time working with the company, would recommend!
- EHElaine HawkNov 19, 20175.0Very knowledgeable and reliable. Staff is competent and sensitive to our needs.
- DHDavion HeronNov 7, 20175.0Truly a wonderful company! Thank you for all that you do!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey offers in-home care, respite care, senior personal care, elder care, and companionship, focusing on a healthy mind, body, and spirit for successful aging at home.
Is TheKey available to provide care 24/7?
Yes, TheKey provides in-home care services 24/7, including holidays, weekends, evenings, and overnight.
How much does home care typically cost through TheKey?
Home care is usually billed hourly, depending on weekly care hours and region; most families pay out-of-pocket or use long-term care insurance.
How does TheKey protect clients and caregivers from COVID-19?
TheKey follows CDC and local safety protocols, provides PPE, and most caregivers and Care Team members are fully vaccinated against COVID-19.
Can TheKey help with long-term care insurance claims?
Yes, TheKey is approved by most major LTC insurance carriers and provides a free service with experts to help navigate claims and benefit use.
What makes a home care agency like TheKey better than hiring a private caregiver?
Agencies like TheKey offer insured, reliable caregivers, manage scheduling, billing, payroll, and provide backup caregivers, ensuring safety and security.
What are the contact details and location of TheKey in Frederick, MD?
TheKey is located at 108 Byte Drive, Suite 203, Frederick, MD 21702. You can contact them at +1 301-660-8315 or email careteam@thekey.com.
Are there other home health care providers near TheKey in Frederick?
Yes, Homewatch CareGivers is a nearby home health care and retirement home provider, which could be an alternative or complement to TheKey's services.
What nearby amenities can visitors to TheKey use?
Nearby amenities include SpringHill Suites by Marriott Frederick for lodging, Sheetz convenience store for quick supplies, and 111 Vista bar for dining or socializing before or after visits.
Are there professional or medical services close to TheKey to support seniors' needs?
Yes, nearby services include Green Valley Chiropractic & Wellness Center for physical therapy, Mid-Atlantic Rescue Systems for emergency services, and Yellow Springs Veterinary Clinic for pet care.