Frederick Internal Medicine and Endocrinology Services provides internal medicine, primary care, and endocrinology to Frederick, MD and the surrounding areas.
Location
Frederick Internal Medicine & Endocrinology Services PA
Dr. Hakim and other physicians received high praise for their thoroughness, compassion, and ability to listen to patients.
Appointment Delays
Many customers reported significant delays in appointment times, often waiting 45 minutes to over an hour past their scheduled time.
Communication Issues
Customers expressed frustration with the difficulty in reaching the office, including unreturned calls and poor response to voicemails.
Staff Performance
While some staff were noted as friendly and helpful, there were complaints about the front desk being unaccommodating and rude.
Overall Experience
Despite the issues with scheduling and communication, many patients felt well cared for by the doctors and expressed a willingness to continue their care at the practice.
CP
Casey Patton
6 days ago
1.0
You will be waiting at least 45 mins to an hour if not longer only to have your concerns dismissed. Not even 10 seconds after telling the doctor what I do for exercise she asked me if I’m exercising. Clearly not listening at all. Your appointment will be rushed and concerns brushed off if they don’t know what to do about them. Not sure how they’re always running late when they spend 5 minutes with you.
MS
Mackenzie Smith
Oct 9, 2025
2.0
Dr. Hakim is great!! She takes very good care of me.
However, every time I come in my appointment does not take place until 45-1 hour later than it is suppose to. This has happened several times. I understand delays but there needs to be a change to scheduling to accommodate the appropriate time needed to tend patients. It becomes inconsiderate to people’s time.
VA
Venkat Annapareddy
Sep 5, 2025
1.0
I’ve been trying for a week to get an appointment, but no one ever picks up the phone or calls back after voicemails. If it’s this hard just to schedule, I can’t imagine how frustrating it would be as a patient here.
BN
Butch Nieves
Aug 4, 2025
5.0
I am always in good hands.The staff is excellent. Thank You
JL
Joshua Littleton
Jul 7, 2025
1.0
In order to make this review, I have included information that is likely protected. I am willing to do that to help others be aware.
I do not recommend Frederick Internal Medicine and Endocrinology, especially Dr. Kayur Bhavsar.
As a physician, you should never yell at a patient, ever! And, you definitely should never yell at someone who lives with ASD. You need to learn to take a breath and explain it for the one-thousand and first time, if that is what your patient needs.
Instead of realizing that the data is wrong (or a discrepancy exists), you wanted to defend your decisions and make this out to be something that it was and is not about.
Instead of reacting the way you did, maybe you should sit down, open your ears, and listen to your patient. After all we are the ones that will need to be at peace or have a general understanding when we leave your office. Because, we are the ones that will have to live with the alerts and alarms going off at 3:00 in the morning. Not you. We are the ones you are asking to make modifications to our lives (using data supplied by the devices you recommend). Not you. We are the ones who will suffer the damage caused by diabetes. Not you.
As per your aggressive and flippant demand during my visit today, I reached out to Dexcom. There is an unexplained lack of consistency between the Dexcom, Stelo, and Clarity applications in my case. They have opened a ticket and will get back to me when they have an answer. However, they were able to see the discrepancy IMMEDIATELY and understand the importance of accurate data. To the point of saying, "please make your doctor aware of these discrepancies immediately." At that point, I hadn't even told them about my visit today. They are fully aware now.
As a data scientist and a former clinical risk manager, I was attempting to explain to you I DO NOT feel comfortable with you making decisions regarding my healthcare using data that is inconsistent. Dexcom agrees! Your response repeatedly was "I'm telling you good news and you're getting hung up on the data."
That statement is wildly ironic. In the same breath you're telling me you're looking at the data, and the data is telling you that you should not make changes, you're telling me the data doesn't matter. How is that? A question you never answered today. Matter-of-fact, you became really defensive when I asked about the data and it's inconsistency. I wasn't questioning the diagnosis, which I wonder if I should at this point.
I am the patient. If I have those types of questions, it is not only your responsibility to explain it to me one-thousand and one times, if necessary, but your obligation under your licensure.
I showed your nurse when she returned to the office after you yelled at me, that there is a discrepancy. The Stelo app stated that I was 86% within range all day yesterday. The Clarity App (generated by data from Dexcom and Stelo) shows that I was 100% "within range". This happened throughout the 2 weeks I wore the Dexcom. She stated she has noted my record with what I have shown her. I have screenshots of the inconsistencies which I have provided to Dexcom for their review.
Regardless of the data issues, your beside manner is probably the worst I have seen in 20 years of being employed in healthcare, both as a flight medic for 12 years AND as a clinical risk manager for 10 years. Ten years where my job was to investigate claims made by patients of doctors acting just as you did today.
We are patients; we are humans; and we are navigating new and turbulent time in our lives. The last thing we need is an egomaniac using circular arguments to defend and justify themselves. Instead how about just saying "let's see if we can figure this out together" and treat your patient!
Frequently Asked Questions About Frederick Internal Medicine & Endocrinology Services PA
What should I do to prepare for my appointment?
You'll want to fill out our patient forms on our Patient Info page.
Are you accepting new patients?
Yes, we are accepting new patients.
What services does Frederick Internal Medicine & Endocrinology Services PA offer?
They provide internal medicine, primary care, and endocrinology services including specialty screenings like cardiac and diabetic risk, flu shots, and minor surgical procedures.
What are the clinic's operating hours?
The clinic is open Monday through Friday from 7:30 AM to 5:00 PM and is closed on weekends.
How can I prepare for my appointment?
You should fill out the patient forms on the Patient Info page before your visit.
Is Frederick Internal Medicine & Endocrinology Services accepting new patients?
Yes, they are currently accepting new patients.
What payment methods are accepted at Frederick Internal Medicine & Endocrinology Services?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does the clinic offer same-day appointments for urgent issues?
Yes, same-day appointments are available for urgent health issues.
What languages are spoken at the clinic?
The clinic offers services in both English and Spanish.
Which nearby physical therapy centers could complement treatment after a visit here?
Patients might consider visiting Evans Creative Clinical Therapies or Superior Physical Therapy and Sports Rehab, both offering physical therapy services nearby.
What nearby dental care options are available around Frederick Internal Medicine & Endocrinology Services?
Gilbart Dental Care of Frederick, PearlFection Dentistry, Maryland Sedation Dentistry and Surgical Center, and Mid MD Oral & Maxillofacial Surgery are nearby dental providers.
Are there any nearby medical specialists or diagnostic centers close to Frederick Internal Medicine & Endocrinology Services?
Nearby specialists include gastroenterologists like Capital Digestive Care and Stephen J. Park, MD, as well as diagnostic services like Community Radiology Associates.