University of Maryland Urgent Care - Forest Hill

4.5
785 reviews

About

Urgent Care
For illnesses that are not life-threatening but still need immediate medical care, University of Maryland Urgent Care Centers (Formerly ChoiceOne) see adults and children over 12 months of age.

Location

University of Maryland Urgent Care - Forest Hill
1528 Rock Spring Rd, Forest Hill, MD
21050, United States

Hours

Reviews

4.5
785 reviews
5 stars
643
4 stars
45
3 stars
20
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and caring throughout their visits.

Efficiency

Several reviews highlighted quick service and minimal wait times, with many patients being seen promptly after check-in.

Mixed Experiences

While many had positive experiences, some customers reported unprofessional behavior from specific staff members, leading to dissatisfaction.

Cleanliness

The facility received positive remarks for being clean and well-maintained.

Communication Issues

A few customers expressed frustration with communication, particularly regarding appointment scheduling and wait times.
  • EQ
    Elizabeth Quill
    Oct 19, 2025
    5.0
    Went in on a Saturday night near closing for a painful ear infection. I was in and out and the staff could not have been nicer. NP Ash is kind and caring.
  • KK
    Kasey Kells
    Sep 23, 2025
    1.0
    Java was very unprofessional and unhelpful on the phone. All I needed to know was what my copay was the last visit I was in and and they really refused to go in the system and in my chart per my request. I will never return here. Express care in forest hill can have my business instead. I was transfered on the phone without being told I was being transferred too and the lady just goes how can I help you? With no prior knowledge of my call and I wasnt about to go into details about it all again. This place was very rude and treated me awful. And their response to me saying they were very unhelpful was "okay" she was glad she didn't help me and it made me sick to my stomach. I already feel like I'm dying right now and they didn't care at all I really need to be seen and needed to know my copay.
  • MC
    Michael Calabrese
    Sep 1, 2025
    5.0
    Great location and staff
  • ZZ
    Zane
    Aug 23, 2025
    5.0
    Chantel was extremely nice wen I told her I was embarrassed she answered all my questions to reassure me I was normal and shouldn’t feel werid coming in plus she had a suggestion that I could try something before I come in ofc at my own discretion but she was extremely helpful and saved me from a embarrassing situation
  • PW
    Pamela Wilson
    Aug 16, 2025
    5.0
    My son was seen fast. The care was fantastic from the front desk to NP that evaluated and treated my son. Excellent care.

Frequently Asked Questions About University of Maryland Urgent Care - Forest Hill

What types of patients does University of Maryland Urgent Care - Forest Hill treat?

They see adults and children over 12 months of age for illnesses that are not life-threatening but require immediate medical care.

What are the operating hours of University of Maryland Urgent Care - Forest Hill?

The center is open daily from 8:00 AM to 8:00 PM.