University of Maryland Urgent Care - Forest Hill

4.5
786 reviews

About

Urgent Care
For illnesses that are not life-threatening but still need immediate medical care, University of Maryland Urgent Care Centers (Formerly ChoiceOne) see adults and children over 12 months of age.

Location

University of Maryland Urgent Care - Forest Hill
1528 Rock Spring Rd, Forest Hill, MD
21050, United States

Hours

Reviews

4.5
786 reviews
5 stars
645
4 stars
45
3 stars
20
2 stars
12
1 star
64

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and caring throughout their visits.

Efficiency

Numerous reviews highlighted the quick service and minimal wait times, with many patients being seen promptly.

Communication Issues

Some customers reported poor communication, particularly regarding appointment wait times and phone inquiries.

Mixed Experiences

While many had positive experiences, there were notable complaints about unprofessional behavior from certain staff members and long wait times during busy periods.
  • VC
    Victoria Collins
    Dec 8, 2025
    5.0
    I’ve been a patient here several times. I’ve always been seen quickly, the staff and practitioners are efficient, and everyone has been kind.
  • TG
    Tyra Giles
    Dec 3, 2025
    5.0
    Java was VERY professional and handled my ear treatment with care. The Dr even said she was very knowledgeable. Not only she was creative with solution based ideas, she was very attentive. I was able to walk out with comfort and ease.
  • EQ
    Elizabeth Quill
    Oct 19, 2025
    5.0
    Went in on a Saturday night near closing for a painful ear infection. I was in and out and the staff could not have been nicer. NP Ash is kind and caring.
  • KK
    Kasey Kells
    Sep 23, 2025
    1.0
    Java was very unprofessional and unhelpful on the phone. All I needed to know was what my copay was the last visit I was in and and they really refused to go in the system and in my chart per my request. I will never return here. Express care in forest hill can have my business instead. I was transfered on the phone without being told I was being transferred too and the lady just goes how can I help you? With no prior knowledge of my call and I wasnt about to go into details about it all again. This place was very rude and treated me awful. And their response to me saying they were very unhelpful was "okay" she was glad she didn't help me and it made me sick to my stomach. I already feel like I'm dying right now and they didn't care at all I really need to be seen and needed to know my copay.
  • MC
    Michael Calabrese
    Sep 1, 2025
    5.0
    Great location and staff

Frequently Asked Questions About University of Maryland Urgent Care - Forest Hill

What types of patients does University of Maryland Urgent Care - Forest Hill treat?

They see adults and children over 12 months of age for illnesses that are not life-threatening but require immediate medical care.

What are the operating hours of University of Maryland Urgent Care - Forest Hill?

The center is open daily from 8:00 AM to 8:00 PM.