University of Maryland's board-certified ophthalmologists and optometrists treat patients of all ages for the full range of eye conditions, including strabismus (crossed eyes), diabetic eye disease, macular degeneration, glaucoma, retinal detachments, cataracts, and neurological eye disorders. Additionally, our experts specialize in LASIK and refractive surgery, corrective eye glasses, specialty contact lenses, and more.
Extremely unprofessional and rude — do not visit!
I had an appointment for my three sons and even took them out of school to attend. When we arrived, the receptionist rolled her eyes and said the appointment was cancelled because the doctor, Dr. Asifa Shafi, is “new” and supposedly not covered by our insurance. This was a complete lie — and on top of that, they didn’t have the courtesy to call ahead and inform me.
We were left waiting until the last minute only to be turned away. This is the second time this office has done this. Their lack of professionalism, honesty, and basic respect for patients is unacceptable. Save yourself the trouble and go elsewhere!
I called manger cashawn tibbs but no response. I knew it
WC
Will “WheelSee” C
Jun 17, 2025
1.0
Be aware that this office has committed fraud...In 2024 they claimed that my routine vision screening was "medical" they then somehow obtained my medical insurance and billed that leaving me with a balance because my deductible hadn't been met. I then had to argue with them in 2025 during my visit that only my vision insurance should be billed as I have complete coverage for an annual vision screening. Low and behold when it was billed to vision zero payment due, of course I had to argue with the people in the office for 15 minutes to bill my vision insurance.
I have followed up with the office of the attorney general for Maryland.
BW
Barbara Wagner
Mar 23, 2024
1.0
1) It is Impossible to reach office and talk to someone
2) I was prescribed the wrong prescription for contacts and have left numerous messages with no response.
3) I do not recommend this place for anything, even if they were giving glasses away for free.
MT
M T
Jan 10, 2024
1.0
I am disappointed with Dr. Janet's behavior in handling appointments and patient care. Despite arriving consistently early for appointments, I've noticed a pattern of her being late and leaving patients waiting for an extended period. When it's finally our turn, she rushes through the examination, spending only a minute with my child, and then dismissively states there's been no improvement.
Firstly, Dr. Janet could have conducted this short examination before disappearing for half an hour. Secondly, if there's no progress in my child's condition, it's indicative of her lack of competence. Why do such professionals pursue this field and take our money if they provide no tangible benefit besides wasting our time and finances?"
Frequently Asked Questions About University of Maryland Eye Associates
What services does University of Maryland Eye Associates offer?
They provide treatment for various eye conditions including strabismus, diabetic eye disease, macular degeneration, glaucoma, retinal detachments, cataracts, and neurological eye disorders. They also specialize in LASIK, refractive surgery, corrective glasses, and specialty contact lenses.
Where is University of Maryland Eye Associates located?
It is located at 5900 Waterloo Rd, Suite 230, Columbia, MD 21045, USA.
What are the operating hours for University of Maryland Eye Associates?
They are open Monday through Friday from 8:00 AM to 4:00 PM and closed on weekends.
Is University of Maryland Eye Associates wheelchair accessible?
Yes, they have wheelchair accessible restrooms and onsite services.
Does University of Maryland Eye Associates accept credit cards?
Yes, they accept credit card payments.
Is University of Maryland Eye Associates LGBTQ and transgender friendly?
Yes, they welcome LGBTQ customers and are a transgender safe space.
Are there restroom facilities available at University of Maryland Eye Associates?
Yes, restrooms are available on-site.
How can I contact University of Maryland Eye Associates for an appointment?
You can call them at +1 667-214-1111 to schedule an appointment.
What medical centers are located near University of Maryland Eye Associates where I can find additional health services?
Nearby medical centers include Ambulatory Surgery Center, Maryland Primary Care Physicians, University of Maryland Integrated Lyme Program, Pediatric Cardiology Associates, and The Pediatric Center.
Are there dental services close to University of Maryland Eye Associates?
Yes, ClearChoice Dental Implant Center and NuSmiles Orthodontics provide dental services nearby.
What nearby places can I visit before or after my appointment at University of Maryland Eye Associates?
Waterloo Crossing is a nearby venue where you can attend events, and CFFfoods supermarket is close by for grocery and bakery needs.