University of Maryland Urgent Care - Kent Island

4.7
504 reviews

About

Urgent Care
*Now Open* We are excited to offer care at our newest location, Kent Island at Kent Towne Market on Route 50 in Chester, Maryland. UM Urgent Care offers convenient and accessible health care when you need it most. For those non-emergent illnesses and injuries that happen after hours, there's UM Urgent Care.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

University of Maryland Urgent Care - Kent Island
25 Kent Towne Market, Chester, MD
21619, United States

Hours

Reviews

4.7
504 reviews
5 stars
442
4 stars
20
3 stars
6
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff received high praise for their friendliness, professionalism, and attentiveness, with many customers highlighting specific individuals for their exceptional care.

Wait Times

While many reviews noted short wait times, some customers experienced longer waits, particularly during busy periods or when appointments were scheduled.

Facility Cleanliness

Customers consistently commented on the cleanliness of the facility, describing it as spotless and well-maintained.

Quality of Care

Overall, patients reported receiving thorough and compassionate care, with many expressing gratitude for the attention to detail and effective treatment.
  • LK
    Lindsey Klunk
    Jan 4, 2026
    5.0
    Recently, I needed to come in one evening when I was less than a week postpartum. Jasmine, Sue, Kristen, and Kim were so helpful and calming while they checked my blood pressure and helped me understand the reading. They were fabulous and I appreciate them so much!
  • JC
    Jason Carter
    Dec 29, 2025
    5.0
    Not trying to brag, but given my having a chronic illness, coupled with poor life choices in general, this is my most visited urgent care center. Yes, I've seen my fair share, and a couple of yours, too. Back to the point: Very professional, yet with grace, humor, and humanity. The attitudes across the board are positive and helpful. I ramble, and the practitioner was able to calm and focus my responses. I call that above and beyond, and great people skills.
  • TM
    Terry Marks
    Dec 28, 2025
    5.0
    I am new to Kent Island and had only been in my home less than 2 months. On a Monday, 3 Nov, when my husband was at work 50 miles away, my dog charged another dog while I was walking her. My wrist was tangled in the leash and I was thrown into the road. My husband returned home and we went to the UofM Urgent Care. I cannot say enough about Courtney the Nurse Practitioner. Jen the Radiology Technician, and Janel the Medical Assistant. I am older and I was scared not knowing anyone on the island. They treated me with great care and knew exactly what they were doing. Although I ended up having a break on both sides of my wrist, Courtney kept it very upbeat with me and it helped me so much with my anxiety. She provided me with a referal to an orthopaedic doctor in case I wanted to go into Annapolis. I opted to go to my orthopaedic in Bethesda, MD and was told I would have to have surgery that week and needed a physical within 3 days. I went to my old PCP from where I moved and their computers were down on the day of my appointment and they couldn't perform physical. My husband and I rushed back to the Urgent Care on Kent Island. They did the physical immediately. I told the Nurse Practitioner that my cardiologist would not give approval for surgery until he saw my EKG. The Nurse Practitioner (Courtney) told me she would be working the next morning and would make sure my electronic EKG got to my cardiologist within the short window I had before the scheduled Friday surgery. She did exactly as she had promised. I had a successful surgery that Friday. In addition, the facility was spotless. I cannot thank the staff enough for the care I received.
  • WT
    Wayne Taylor
    Aug 2, 2025
    5.0
    I just have to say, Destiny and Ginger were so helpful and kind. It truly made the experience wonderful. Thank you to the kind staff at University of Maryland urgent care. Five starts all the way. Melissa and Kristen were also amazing. I will certainly come back!!!
  • NS
    natalie santiago
    Jan 21, 2025
    5.0
    Had such a great experience today. I went into the office with prolonged allergic reaction symptoms ...everyone was very friendly and helpful. Sue Steele, Pa-c listened and prescribed me exactly what I needed to fight the symptoms I was feeling. Highly recommend this location for all your urgent care needs

Frequently Asked Questions About University of Maryland Urgent Care - Kent Island

What services does University of Maryland Urgent Care - Kent Island provide?

It offers convenient and accessible urgent care services for non-emergent illnesses and injuries, especially after hours.

Where is University of Maryland Urgent Care - Kent Island located?

It is located at 25 Kent Towne Market, Chester, MD 21619, USA.