UM Upper Chesapeake Medical Center Bel Air

Reviews

• SB

  Sandy Bare

  Aug 23, 2025
  5.0
  I CAME HERE ON 8/7/2025 VIA AMBULANCE TO SEEK TREATMENT FOR ABDOMINAL & CHEST PAIN... UPON ARRIVING HERE THE TRIAGE NURSE GOT REAL RUDE WITH ME AND TOLD THE PARAMEDICS THAT I'M ALWAYS HERE THEN GOT SENT TO THE ER WAITING AREA TO SEE A DOCTOR SO I THOUGHT THAT I WAS... WHEN A NURSE FINALLY CALLED MY NAME TO GO INTO THE TREATMENT AREA I WAS ANGRY WHEN SHE TOLD ME THAT SHE WAS DISCHARGING ME... ALL I WAS GIVEN BY A NURSE WAS "TORADOL" FOR PAIN AND WAS TOLD THAT I HAD "COLITIS WITHOUT SEEING A DOCTOR" NOR WAS A "CT SCAN" ORDERED TO SEE IF I IN FACT HAD COLITIS WHICH THEY ALWAYS DO... BASICALLY I WAS DIAGNOSED WITH IT BY MY SYMPTOMS WITHOUT SEEING A DOCTOR OR HAVING A CAT SCAN ORDERED AND WAS "DENIED TREATMENT" TO SEE A DOCTOR... 😡😡😡
• TC

  Tate Casey

  Aug 13, 2025
  1.0
  Avoid as much as possible. My bff came in here 1am and wasn’t seen by a doctor until 36 hours later. She was seen by a neurologist who said she isn’t having seizures, and then she had a seizure… The nurses hardly do anything for you, and one even left while my friend was talking to her. One nurse “thought” she saw smoke coming out of her mouth (while she was eating dinner like??? How would she even do that???) and TWO nurses came in to harass her, threaten her, threaten to call security, and talk down to her as if she was a child (she’s almost 30) because they had a “hunch” she was smoking. She had a nicotine patch and she hasn’t even been craving cigs at all. But they couldn’t even send a SINGLE nurse when she had a seizure or her heart rate went below 30. My friend even said they can search her, but the charge nurse, Leann, said she didn’t want to deal with security. Instead, she assumed she knew everything about my friend and yelled at her, “KNOCK IT OFF!” Then left. We asked to talk to her about it but she never came in. These people don’t care about their patients at all, not even a little bit. My friend has been so agreeable this whole time while they treated her like trash, and now this??? Accusations with no proof (not even a single hint of a smell of smoke)? This is a new low for any hospital I’ve been to. They did the same thing the second day because of a single Rumor that was spread amongst staff who trust “hunches” more than FACTS. Then she went through my friend’s bags without her permission, without security, and gave the whole room the most attitude I’ve ever seen from any healthcare “professional” (these people aren’t professional at all). And telling me to call to leave a complaint like every other comment in here won’t get rid of my friend’s trauma. This is the worst hospital I have ever stepped into, and will literally drive further in an emergency to avoid it and these horrible, petty nurses. Beware of this place and, if you can, go literally anywhere else.
• LC

  Lauren Carter

  Aug 1, 2025
  5.0
  I've gone to Upper Chesapeake's ER a few times and my experience has always been very positive. The doctors, nurses, and staff are great and really do their best to treat you as quickly as possible.
• KG

  kelly getz

  Mar 8, 2025
  1.0
  If I could leave no stars I would. Went there by ambulance for chest /abdominal pain. Was treated like a drug seeker. They lied and told me my husband was not there when I asked for him. The nurse ignored me when on 3 Sepreate occasions when I asked for a doctor. My pain was not taken seriously since they did not feel my vitals were abnormal. I left with our being seen. They then labeled me as verbally abusive since I yelled at the nurse and charge nurse for not getting me a doctor and my husband. I went and got treatment else where. It turns out my stomach from a prior surgery was dihissing( coming apart.) the nurse did not believe me when I told her the pain was a 10 out of 10 because my blood pressure and other vitals were normal. I filed a complaint at guest services. They don't care. Please do not have take your loved ones or your self to this hospital. I didn't get a choice because I was taken by ambulance. I will never go back. Very sad I used to work at this hospital and now I am ashamed to say that. Shame on you UCMC. You need to do better by the community your are suppose to be caring for. If you are short staffed which is what I was told when I asked for a different nurse then take at look at your organization maybe you need some internal change to help better your organization so people will want to come to work for you. Quit giving the community excuses why things keep happening at this hospital and change things so we the community can have a facility we can trust with our health.
• AK

  Ashley Kinnison

  Jul 5, 2023
  1.0
  This is the absolute worst hospital. I only come here because of the location. But the employees do not care about you. They are so disrespectful. Go to another hospital of you are able to.

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