Business Details
About
Emergency Room
The Emergency Room at UM Upper Chesapeake Medical Center (UM UCMC) Bel Air is open 24 hours a day and treats conditions that need immediate care.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
ER at UM Upper Chesapeake Medical Center Bel Air
500 Upper Chesapeake Dr, Bel Air, MD
21014, United States
Hours
Reviews
1.7
149 reviews
5 stars
20
4 stars
4
3 stars
5
2 stars
7
1 star
113
What are people saying?
AI-generated from recent customer reviews
Long Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding 5 hours, with some patients waiting over 10 hours without being seen.
Staff Attitude
Many customers reported rude and unprofessional behavior from staff, particularly in triage and intake, leading to feelings of neglect and frustration.
Quality of Care
While some staff members were praised for their kindness and professionalism, many patients felt that the overall quality of care was lacking, with inadequate attention to urgent medical needs.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the waiting area and treatment rooms, including unclean floors and lack of proper hygiene practices.
Mixed Experiences
Despite the negative feedback, a few reviews noted positive experiences with specific staff members who provided compassionate care, indicating that experiences may vary significantly.
- SKShadow KingsleyJan 5, 20264.0Nice ER. Would be nice if they had a screen with patient names that shows an estimated wait time. It beats sitting here 5 hours and wondering why no one has called your name. This is a general comment. I did not wait 5 hours.
- KKKyle KeeneDec 30, 20251.0After five hours in the waiting room starting at 1am on a Tuesday, got a text that I had been assigned a clinician. Went to check with the front desk shortly after and was told they didn't hear my name. After another four hours come to find out I had been removed from the system. 9 hours of sitting and suffering in the ER for no reason. This is a random Tuesday, if they dont have the beds and staff for a random weeknight then what is going to happen in a real disaster or emergency? Save your time. The 1 star rating is for a reason. It's hard to get that low, even for emergency rooms.
- MHmike hollandDec 8, 20255.0Great service just another day
- KWKevin WatkinsNov 19, 20251.0Don’t come here ! Spent over 12 hrs after surgery just sitting wanting to be discharged and currently still waiting
- CBCarla BlossNov 19, 20252.0Was sent to the Emergency Room by Patient First to get a Cat-Scan on my stomach. After getting the cat- scan done I waited 2 hours just to get the results and I had to ask the nurse when I was going to get them. I was at the ER for 4 hours just to get a Cat- Scan done.
Frequently Asked Questions About ER at UM Upper Chesapeake Medical Center Bel Air
What are the operating hours of the Emergency Room at UM Upper Chesapeake Medical Center Bel Air?
The Emergency Room at UM Upper Chesapeake Medical Center Bel Air is open 24 hours a day, seven days a week.
Where is the Emergency Room at UM Upper Chesapeake Medical Center Bel Air located?
It is located at 500 Upper Chesapeake Dr, Bel Air, MD 21014, United States.
How can I contact the Emergency Room at UM Upper Chesapeake Medical Center Bel Air?
You can contact the Emergency Room by calling +1 443-643-2000.
Does the Emergency Room at UM Upper Chesapeake Medical Center Bel Air have wheelchair accessible facilities?
Yes, it has wheelchair accessible entrance, parking, seating, and restrooms.
What kind of medical conditions does the Emergency Room at UM Upper Chesapeake Medical Center Bel Air treat?
The Emergency Room treats conditions that require immediate care.
Are there other medical services or specialists near the Emergency Room at UM Upper Chesapeake Medical Center Bel Air?
Yes, nearby you will find UM Upper Chesapeake Hematology & Oncology, Dr. Ann K. Osman (Internal Medicine), Kathleen M. Gotzmann, MD (Obstetrics and Gynecology), and Upper Chesapeake Primary Care among others.
Is the University of Maryland Upper Chesapeake Medical Center near the Emergency Room?
Yes, the University of Maryland Upper Chesapeake Medical Center is located nearby and provides hospital and emergency room services.
Where can I find pharmacy services close to the Emergency Room at UM Upper Chesapeake Medical Center Bel Air?
MacPhail Pharmacy at Upper Chesapeake is located nearby and offers pharmacy and drugstore services.
Are there specialty centers near the Emergency Room at UM Upper Chesapeake Medical Center Bel Air for cancer treatment?
Yes, the Kaufman Cancer Center and University of Maryland Medical Center Kaufman Infusion Center are nearby facilities offering cancer treatment.
What should visitors know about the timezone of the Emergency Room at UM Upper Chesapeake Medical Center Bel Air?
The Emergency Room operates in the America/New_York time zone.