Business Details
About
Emergency Room
The Emergency Room at UM Upper Chesapeake Medical Center (UM UCMC) Bel Air is open 24 hours a day and treats conditions that need immediate care.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
ER at UM Upper Chesapeake Medical Center Bel Air
500 Upper Chesapeake Dr, Bel Air, MD
21014, United States
Hours
Reviews
1.7
148 reviews
5 stars
19
4 stars
3
3 stars
5
2 stars
7
1 star
114
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers reported rude and unprofessional behavior from staff, particularly in triage and intake.
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding 5-10 hours, leading to frustration and dissatisfaction.
Compassionate Care
Some staff members, particularly nurses and doctors, were praised for their kindness and attentiveness during treatment.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in waiting areas and treatment rooms, including dirty floors and lack of privacy.
Communication Problems
Patients frequently expressed frustration over poor communication regarding wait times and treatment updates.
- KWKevin Watkins5 days ago1.0Don’t come here ! Spent over 12 hrs after surgery just sitting wanting to be discharged and currently still waiting
- CBCarla Bloss5 days ago2.0Was sent to the Emergency Room by Patient First to get a Cat-Scan on my stomach. After getting the cat- scan done I waited 2 hours just to get the results and I had to ask the nurse when I was going to get them. I was at the ER for 4 hours just to get a Cat- Scan done.
- KSkay sNov 2, 20251.0Check in around 4:18am was seen rather quickly. It’s the diagnosis that made this one star. I told the physician that my child has a white spot back of her throat, eye pain, stomach pain and hip pain. The physician tells me not sure what’s caused it but my child has a viral infection. Not helpful at all, didn’t prescribe antibiotics, nothing for the fever. My child clearly has viral illness but you don’t know the cause and just send us on our way.
- CBcolleen blakeOct 7, 20255.0Dr. Levy, Candace, Drew, Brook , Valerie and Dr.Holloway such lovely staff. I spent an entire day at the emergency room and these people were so kind and caring . They were very knowledgeable of what they were doing every thing was perfect. The best hospital I have ever been to.
- ELErika LauerOct 2, 20251.0Went to the er on 10/1 because my son hurt his arm and needed X-rays done. We were triaged and sent back to the room fairly quickly. In the room we waited 4.5 hours with one nurse check in. By then, my son’s pain meds started to wear off so I asked the nurse for Tylenol. An hour later and I got no response. When I looked out the door for an update the nurse rudely responded “do you need something?” By then the doctor was in sight but stood outside our room for 30 mins talking to co workers and typing. Never once popped in or at least ordered X rays so we can get the ball rolling. After being there since 12am, I finally grabbed my son and started to walk out. As we’re walking, the doctor finally says “I was just about to come in” Too late. Worst experience I have ever had at an er visit. I felt my son’s needs were ignored and for that I will never go back.
Frequently Asked Questions About ER at UM Upper Chesapeake Medical Center Bel Air
What are the operating hours of the Emergency Room at UM Upper Chesapeake Medical Center Bel Air?
The Emergency Room at UM Upper Chesapeake Medical Center Bel Air is open 24 hours a day, seven days a week.
Where is the Emergency Room at UM Upper Chesapeake Medical Center Bel Air located?
It is located at 500 Upper Chesapeake Dr, Bel Air, MD 21014, United States.
How can I contact the Emergency Room at UM Upper Chesapeake Medical Center Bel Air?
You can contact the Emergency Room by calling +1 443-643-2000.
Does the Emergency Room at UM Upper Chesapeake Medical Center Bel Air have wheelchair accessible facilities?
Yes, it has wheelchair accessible entrance, parking, seating, and restrooms.
What kind of medical conditions does the Emergency Room at UM Upper Chesapeake Medical Center Bel Air treat?
The Emergency Room treats conditions that require immediate care.
Are there other medical services or specialists near the Emergency Room at UM Upper Chesapeake Medical Center Bel Air?
Yes, nearby you will find UM Upper Chesapeake Hematology & Oncology, Dr. Ann K. Osman (Internal Medicine), Kathleen M. Gotzmann, MD (Obstetrics and Gynecology), and Upper Chesapeake Primary Care among others.
Is the University of Maryland Upper Chesapeake Medical Center near the Emergency Room?
Yes, the University of Maryland Upper Chesapeake Medical Center is located nearby and provides hospital and emergency room services.
Where can I find pharmacy services close to the Emergency Room at UM Upper Chesapeake Medical Center Bel Air?
MacPhail Pharmacy at Upper Chesapeake is located nearby and offers pharmacy and drugstore services.
Are there specialty centers near the Emergency Room at UM Upper Chesapeake Medical Center Bel Air for cancer treatment?
Yes, the Kaufman Cancer Center and University of Maryland Medical Center Kaufman Infusion Center are nearby facilities offering cancer treatment.
What should visitors know about the timezone of the Emergency Room at UM Upper Chesapeake Medical Center Bel Air?
The Emergency Room operates in the America/New_York time zone.