Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.6
239 reviews
5 stars
207
4 stars
10
3 stars3
2 stars
4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of experiences with staff, ranging from friendly and helpful to dismissive and unprofessional.
Eye Exam Experience
Many customers praised the thoroughness and professionalism of the optometrists, while some expressed frustration with miscommunication and unresolved issues.
Product Quality
There were mixed reviews regarding the quality of glasses and lenses, with some customers experiencing issues like incorrect prescriptions and lens damage.
Store Environment
The store was generally described as clean, organized, and welcoming, with a good selection of frames.
Pricing Transparency
Customers appreciated the reasonable pricing and transparency regarding insurance coverage, although some had issues with billing and unexpected charges.
- JWJoe Winters5 days ago5.0Great experience with the exam, and customer service with their frames. Great selection, and easy to work with insurance
- MWMeagan White6 days ago5.0The Warby Parker in Harbor East is a must visit. I made an appointment and they were on time, it was a great exam experience. The associate who helped with glasses greeted me right away, had the most impeccable style, and immediately assessed what I needed. I loved everything he helped me find. 100/10
- AMAli McMeansJan 5, 20265.0Excellent experience. Was able to find street parking right outside the door. Everyone was friendly from the moment I walked in. The doctor answered all my questions, the gentleman at the register explained all my cost efficient options and I was done before my meter expired.
- TSTea ShergelashviliDec 30, 20255.0Staff is always very professional and very knowledgeable. Rocky didn’t hesitate to answer all of my questions and helped me find my perfect pair.
- SPScott ParkerDec 20, 20251.0I came into the store today in Harbor East and there was 4 employees working. One of the employees were helping a couple. One other employee spoke to me and pointed out where the regular glasses were located. I was in the store at least 30 minutes before anyone on the floor ever looked my way to inquire if I needed help. When a employee started answering my questions, he did seem to pleased to assist me. Whenever I picked up a pair of glasses and placed them back on the shelf and would go behind me to straighten the glasses. I felt like the employees did not what me in the store and they really wasn't thrilled to assist me. That was my impression. I will not purchases glasses from that store again.
Frequently Asked Questions About Warby Parker Harbor East
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Harbor East offer?
Warby Parker Harbor East offers high-quality prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, and eye exams. They also provide optical measurements and complimentary frame adjustments for life.
What are the store hours for Warby Parker Harbor East?
The store is open Monday to Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything when visiting Warby Parker Harbor East?
You only need your eyes to try on frames. If purchasing prescription eyewear or contacts, bring a copy of your current prescription and an FSA or HSA card if paying with one. You can also browse or book an eye exam without a prescription.
Does Warby Parker Harbor East accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage may vary by location or plan.
Can I return or exchange eyewear or contacts purchased at Warby Parker Harbor East?
Yes, there is a 30-day hassle-free return or exchange policy for all eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened in their original box.
Does Warby Parker Harbor East offer gift cards?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for instant delivery.
What are some nearby shopping options around Warby Parker Harbor East?
Nearby shopping options include Brooks Brothers, lululemon, Madewell, Sassanova, Abercrombie & Fitch, White House Black Market, Bonobos Guideshop, and South Moon Under, offering a variety of clothing, shoes, and fashion accessories.
Are there any dining options near Warby Parker Harbor East?
Yes, The Oceanaire Seafood Room and Atlas Restaurant Group are nearby restaurants where you can enjoy seafood and Italian cuisine before or after your visit.
What nearby entertainment options are available near Warby Parker Harbor East?
Harbor East Cinemas offers movie viewing experiences, and there are adult entertainment options such as Male Strippers Baltimore nearby.
How can nearby landmarks and accommodations enhance my visit to Warby Parker Harbor East?
Nearby landmarks like Eight 50 Aliceanna and Spinnaker Bay at Harbor East offer interesting historical and real estate sites to explore. Accommodations like Courtyard by Marriott Baltimore Downtown/Inner Harbor and The Vue provide convenient lodging options for visitors.