Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.6
224 reviews
5 stars
194
4 stars
10
3 stars3
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and knowledgeable, contributing to a positive customer experience.
Efficiency
Many customers noted the quick and seamless service, including short wait times for eye exams and prompt assistance in selecting glasses.
Product Selection
The store offers a wide variety of stylish and affordable frames, which customers appreciate.
Mixed Experiences
While most reviews are positive, there are some reports of poor customer service and issues with prescriptions, indicating inconsistency in experiences.
Atmosphere
Customers enjoy the clean, welcoming environment of the store, enhancing their overall shopping experience.
- RBRabab BuKhamseen5 days ago3.0The doctors are amazing they are very upfront with their medical advice however i didnt like the front desk lady. She was pushy when it came to offering products. At some point she lied about not knowing why my bill was $50 even though initially she said my insurance included all add ons. When I told her to remove an add on suddenly my bill was $0. Surely she could have mentioned what my bill includes and exactly what isnt covered by insurance. This made me reluctant to buying anything from the store but I would definitely go back to see the doctors.
- LDLisa DefibaughNov 8, 20255.0Very pleased with Dr. at the Harbor East location. She was gentle but quick and put my daughter at ease. She spoke to her as a patient (as opposed to only speaking to me as the parent) and addressed her concerns. She was able to check everything, explain the prescription and get us out in record time. Would absolutely recommend and return in the future.
- LSLily StevensNov 7, 20255.0Bri was so helpful! She was really patient with all my questions and helped me find frames that fit my style. It was my first time at Warby Parker and it was super easy to get an eye exam and find new frames. The staff told me in advance all the pricing and what my insurance would cover.
- OOOnniOct 17, 20255.0The service was exceptionally fast and efficient. I felt very welcomed, and they were accommodating even though I arrived late. They assisted me in obtaining what I needed promptly. I would certainly recommend them to anyone seeking an eye exam and a selection of fine glasses. Furthermore, they were transparent and honest regarding their pricing.
- SFSierra FenwickOct 14, 20255.010/10! The entire process was so easy and seamless. The store was so helpful. Justin was the store associate he was so kind and helpful. The scheduled provider James Truong was so awesome. He did an great job.
Frequently Asked Questions About Warby Parker Harbor East
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker Harbor East offer?
Warby Parker Harbor East offers high-quality prescription glasses starting at $95, sunglasses, progressive lenses, contact lenses, and eye exams. They also provide optical measurements and complimentary frame adjustments for life.
What are the store hours for Warby Parker Harbor East?
The store is open Monday to Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need to bring anything when visiting Warby Parker Harbor East?
You only need your eyes to try on frames. If purchasing prescription eyewear or contacts, bring a copy of your current prescription and an FSA or HSA card if paying with one. You can also browse or book an eye exam without a prescription.
Does Warby Parker Harbor East accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage may vary by location or plan.
Can I return or exchange eyewear or contacts purchased at Warby Parker Harbor East?
Yes, there is a 30-day hassle-free return or exchange policy for all eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened in their original box.
Does Warby Parker Harbor East offer gift cards?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also available for instant delivery.
What are some nearby shopping options around Warby Parker Harbor East?
Nearby shopping options include Brooks Brothers, lululemon, Madewell, Sassanova, Abercrombie & Fitch, White House Black Market, Bonobos Guideshop, and South Moon Under, offering a variety of clothing, shoes, and fashion accessories.
Are there any dining options near Warby Parker Harbor East?
Yes, The Oceanaire Seafood Room and Atlas Restaurant Group are nearby restaurants where you can enjoy seafood and Italian cuisine before or after your visit.
What nearby entertainment options are available near Warby Parker Harbor East?
Harbor East Cinemas offers movie viewing experiences, and there are adult entertainment options such as Male Strippers Baltimore nearby.
How can nearby landmarks and accommodations enhance my visit to Warby Parker Harbor East?
Nearby landmarks like Eight 50 Aliceanna and Spinnaker Bay at Harbor East offer interesting historical and real estate sites to explore. Accommodations like Courtyard by Marriott Baltimore Downtown/Inner Harbor and The Vue provide convenient lodging options for visitors.