University of Maryland Medical Center

3.0
694 reviews

About

Medical Clinic
University of Maryland Medical Center (UMMC) is a full-service hospital that provides treatment for cancer, heart and vascular, neurological care, as well as one of the leading shock trauma centers in the region.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

University of Maryland Medical Center
22 South Greene St, Baltimore, MD
21201, United States

Hours

Reviews

3.0
694 reviews
5 stars
281
4 stars
54
3 stars
29
2 stars
40
1 star
290

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback indicates a mix of experiences with staff, ranging from caring and professional to rude and unhelpful.

Quality of Care

Patients reported significant discrepancies in the quality of care, with some praising attentive medical staff while others experienced neglect and poor treatment.

Emergency Room Issues

Numerous reviews highlighted long wait times and inadequate care in the emergency room, with many patients feeling ignored or mistreated.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in various areas of the hospital, particularly in the emergency room and bathrooms.

Food Quality

The cafeteria food received negative feedback, with many patients finding it inedible or poorly prepared.
  • MJ
    Mi’keya Johnson
    2 days ago
    1.0
    At oral maxillary facial surgery clinic, the servicing for scheduled appointment hours is despicable. I had to call a week straight just to schedule a one week post op check up that turned into a post month check up. Lobby filled w people. Apt was scheduled @1:30 it’s 2:33pm and still waiting …………………… 👎🏽
  • JW
    Jimmy Weller
    6 days ago
    5.0
    Wife had child Friendly staff Great food selection Big fan!
  • KC
    Katie King Cobra
    Nov 15, 2025
    1.0
    Extremely rude and unhelpful. Misdiagnosed me with something another doctor had ruled out, one of their nurses groped me and forced me alone in an exam room with them. They also made rude and irrelevant comments about my body and appearance. Honestly the DMV has better hospitality. I'd rather die than go back and I will be seeing real doctors who know what they are doing from now on.
  • DM
    Danielle Moore
    Nov 3, 2025
    3.0
    Cannot speak highly enough about the Pediatric Testing & Infusion Team as well as the Pediatric VAT team. That said, the facility and construction are causing unnecessary complications to providers and patients. Today, there were hardly enough elevators to accommodate people arriving to appointments on time and then delaying the providers schedules for the rest of the day.
  • AB
    Andrew Brenneman
    Oct 25, 2025
    2.0
    Transferring care from a top rated hospital due to insurance issues has not been great. I have two major issues requiring me to see oncologists and hepatologists for major care. I chose UMMS due to the rankings and some reviews. I have been there to 4 different providers so far and the difference in quality of care from the top rated hospital to this one is great. I have yet to have a properly listed medication list by any of the providers I have seen. for instance a medication called topamax that I never remember ever taking was on the list for 2 visits until it was finally taken off. I told them each and every visit. Remember the list is STILL incorrect. I have yet to have clinical notes that are complete and correct. For instance despite sending out a list of current issues like headaches, not at all discussing them with the doctor the clinical notes state "denies headaches". So an affirmitive denial for items that were never discussed and told to them in prior communication a day prior and that letter brought up in the appointment. This is despite giving the information to them in writing prior to first visits to help them get caught up to speed of my extensive medical record. The clinical notes not being complete. for example I have extensive surgical records and they have had listed like 2 minor ones and didnt even list the huge ones I have had. The attention to detail is lacking in this respect and does not instill confidence in upcoming procedures. one additional star as the providers are nice and seem to be knowledgeable in their fields. Edit: thank you for offer for me to call and leave a message to wait to get called back. No thanks. I was detailed enough for you to glean information off of it. I didn’t even comment on MyChart which is full of broken links and has no useful information on upcoming visits or procedures.

Frequently Asked Questions About University of Maryland Medical Center

What types of medical services does the University of Maryland Medical Center provide?

UMMC provides treatment for cancer, heart and vascular conditions, neurological care, and operates a leading shock trauma center in the region.

What are the operating hours of the University of Maryland Medical Center?

The medical center is open 24 hours a day, every day of the week.