UM Center for Diabetes and Endocrinology at UM Midtown Campus

Reviews

• MK

  Michael Kutner

  Nov 25, 2025
  1.0
  This is the first time I've ever seen the administrative office staff of a medical practice lose confidential medical records and blame the patient for sending it to them at the requested fax number. I guess there's a first time for everything.
• KE

  Kade E.

  Oct 19, 2025
  2.0
  These stars are purely for the nurse who taught me how to give myself injections and the people who did my bloodwork because they were lovely. As a trans person, however, the care realy felt sub-par. My first ever interaction with this office 2 years ago, the office person told me my insurance (BCBS) wasn't accepted after I mentioned wanting to transition as the reason for the appointment (another desk person later confirmed w some confusion that insurance is definitely accepted). Beyond that, over the course of two years and a handful of providers, I continuously felt like they were confused about me or trying to deal with me as little as possible. Then, after a break in treatment, I was pretty much ghosted by anyone I tried to contact with a simple question about bloodwork and getting my prescription renewed. If you are thinking about this provider for HRT, save yourself the dysphoria and go somewhere else.
• KI

  Kary Irle

  Oct 13, 2025
  1.0
  If patients have Blue Cross/ care First insurance, they ate responsible for the facility fee of $222.40 for routine visits. Neither the office nor the insurer explained that with a new fiscal year, the patients would be liable for the fee. According to Blue Cross, the Midtown Diabetes Center could use a different code for routine office visits, but the office chose not to change their coding. Second issue was getting in touch with the office. I was automatically put in hold & the call disconnected over 2 days, 15 calls. The call center couldn't get the call to work either. I had to go through patient advocacy to talk to a person at the office. The staff and care I received there was ok, but I cant afford the facility fee for routine visits & I dont like that I couldn't reach the office by phone.
• RV

  Ronald Vinson

  Feb 6, 2025
  5.0
  Very professional 😀
• SC

  Sophia Connell

  Oct 11, 2024
  2.0
  Used to be better about trans care, but have gone way downhill. Was misgendered by staff, and I have not had a consistent provider for Hormone replacement therapy. I cannot be honest with any of them as they have a rigid idea of what to do with hormones. Even though what they want to do is not the safest or most up to date you cannot be honest about that. They are a mess, do not trust them

Frequently Asked Questions About UM Center for Diabetes and Endocrinology at UM Midtown Campus