Concentra Urgent Care

4.1
1139 reviews
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Business Details

100 S Charles Street, Baltimore, MD
21201, United States
(410) 752-3010
https://www.concentra.com/urgent-care-centers/maryland/baltimore/downtown-baltimore-urgent-care/
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About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
100 S Charles Street, Baltimore, MD
21201, United States

Hours

Reviews

4.1
1,139 reviews
5 stars
754
4 stars
126
3 stars
64
2 stars
44
1 star
151

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful during their visits.

Wait Times

A significant number of reviews highlighted long wait times, with some customers expressing frustration over delays in being seen.

Facility Cleanliness

The facility was generally noted as clean and well-maintained, contributing to a positive experience for many.

Customer Service

While some reviews mentioned rude or unprofessional behavior from certain staff members, many others reported excellent customer service and a welcoming atmosphere.

Efficiency

Several customers appreciated the quick service and efficient processes, particularly for those who were in and out in a short amount of time.
  • DJ
    david Jones
    Nov 17, 2025
    5.0
    People are cool and I was in and out, and they have beautiful women that's well trained.
  • DC
    Donya Carroll
    Nov 10, 2025
    3.0
    The lady that helped me was rude, not friendly at all. I told her the pen wasn't working she looked at me and rudely poitned to other pens and said there's more and rolled her eyes. She had a nasty attitude she treated me like I was interrupting her and she just wanted to get me out of her space. I would never go to that location again and definitely would not recommend any one else to. The guy at the front desk was professional.
  • JJ
    James Harding Jr.
    Nov 3, 2025
    1.0
    The guy at the check in desk was extremely rude and very unprofessional. Like I bothered him at work. Will never request this site for further random drug test location again.
  • PB
    Pat Beal
    Nov 3, 2025
    5.0
    I was greeted by a lovely gentleman he registered me and the process was very timely. After he completed my registration a young lady took my vitals and I was placed in an exam room. Shortly afterwards a physician assistant did my assessment. Considering I have white coat syndrome he was very pleasant and I felt comfortable. Would recommend this site if you live in this area.
  • VC
    Vicky Caulker
    Oct 25, 2025
    1.0
    I came to this location to do a TB test as a requirement for my Job. After the test I was not told that the results have to be read within a certain time frame or it will be invalid. Neither did I received a text message or any updates about my results even though they took my information. I came back to get the results and they said it has lapsed and I will have to pay again to redo the test. Someone’s incompetence cost me extra money and there was no responsibility from anyone. Please also note that there is no parking at this location you have to use one those expensive parking spots around the area.
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Frequently Asked Questions About Concentra Urgent Care

What types of services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.