Concentra Urgent Care

4.1
1150 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
100 S Charles Street, Baltimore, MD
21201, United States

Hours

Reviews

4.1
1,150 reviews
5 stars
762
4 stars
127
3 stars
64
2 stars
44
1 star
153

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Feedback on staff professionalism is mixed; while many customers praised friendly and helpful staff, several reviews highlighted rude and unprofessional behavior from front desk personnel.

Wait Times

Customers frequently reported long wait times, with some experiencing delays of over two hours, leading to frustration and dissatisfaction.

Service Efficiency

Many reviews noted quick and efficient service, with several customers appreciating the fast processing and minimal wait times during their visits.

Cleanliness

The facility was generally described as clean, although some reviews mentioned issues with cleanliness in specific areas, such as restrooms.
  • DJ
    Dwight Jenkins
    Dec 29, 2025
    5.0
    Clean, fast and the people were nice
  • QS
    Quientin Skipwith
    Dec 22, 2025
    5.0
    Fast professional service!
  • BP
    Briyona P
    Dec 18, 2025
    1.0
    Y’all better get that lady who collect the urine fr , she get too smart too hostile. Maybe if she speaks up under a whole mask she wouldn’t have to repeat EVERYTHING & YALL KNOW THE EXACT LADY IM TALKING ABOUT
  • BM
    Bri Marie
    Dec 15, 2025
    1.0
    They are purposely trying to make CDL drivers take sleep studies when they show absolutely no signs of sleep apnea they give you a paper with companies they work with and give you a 3 month card then charge my company again for another dot physical. It’s all a money grab and inconvenience. I go to my primary doctor regularly and never had any respiratory problems. She literally showed me I had 1 point on the questionnaire they give you and gave me a 3 month card. I stay away from concentra not to mention I was there for 4 hrs because they only have one doctor
  • RC
    Rj Carter
    Dec 9, 2025
    5.0
    Everyone was professional everyone had a great morning nothing negative to report

Frequently Asked Questions About Concentra Urgent Care

What types of services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.