Concentra Urgent Care

4.1
777 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs. Please note that physical therapy services are not currently available at this location.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
1833 Portal Street, Baltimore, MD
21224, United States

Hours

Reviews

4.1
777 reviews
5 stars
520
4 stars
84
3 stars
38
2 stars
22
1 star
113

What are people saying?

AI-generated from recent customer reviews

Speed of Service

Many customers praised the quick and efficient service, with several noting they were in and out in a timely manner.

Staff Professionalism

The staff received positive feedback for being friendly, professional, and helpful, although there were some reports of unprofessional behavior.

Cleanliness

Customers appreciated the clean environment of the facility, which contributed to their overall positive experience.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays despite having appointments.

Customer Service Issues

There were mixed reviews regarding customer service, with some customers reporting poor experiences and unhelpful staff.
  • EW
    Edward Watson
    Nov 17, 2025
    5.0
    Everything was great the staff was understanding
  • SB
    Scott Becker
    Nov 17, 2025
    1.0
    Your provider was rude I waited for 4 hours for dot physical people that came in way after me were taken before me. I requested to have my blood pressure taken after I clamed down for waiting 3.5 hours she refused this is for my lively hood it very important also your doctor / nurse practitioner walking around with her fly down and her behind hanging out i was 100% unhappy with the service told my employer about the visit and explained i will never return to concentra.
  • LS
    Lorikeet Spence
    Nov 16, 2025
    5.0
    The staff was top notch and I’m not from this area. Even the doctor was top notch as well. Hopefully it stays that way.
  • VH
    Vernon Humbles
    Nov 11, 2025
    5.0
    First visit to this Concentra! Very Professional .
  • SW
    Scott Warnick
    Nov 10, 2025
    5.0
    Everyone There Was Great And Very Nice. The Nurse That Did My Paper Work Was Super Cool And Went Out Of Her Way To Get Things Done So There Wouldn't Be Any Paperwork Problems

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide to employees?

Concentra Urgent Care offers occupational health services including injury care, drug testing, physical exams, urgent care, and preventive wellness programs, but physical therapy services are not currently available at this location.

What are the operating hours of Concentra Urgent Care in Baltimore?

The center is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on weekends. Holiday hours vary with some days closed and others with reduced hours.