Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Please note that physical therapy services are not currently available at this location.
Many customers praised the quick and efficient service, with several noting they were in and out in a timely manner.
Staff Professionalism
The staff received positive feedback for being friendly, professional, and helpful, although there were some reports of unprofessional behavior.
Cleanliness
Customers appreciated the clean environment of the facility, which contributed to their overall positive experience.
Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays despite having appointments.
Customer Service Issues
There were mixed reviews regarding customer service, with some customers reporting poor experiences and unhelpful staff.
EW
Edward Watson
Nov 17, 2025
5.0
Everything was great the staff was understanding
SB
Scott Becker
Nov 17, 2025
1.0
Your provider was rude I waited for 4 hours for dot physical people that came in way after me were taken before me. I requested to have my blood pressure taken after I clamed down for waiting 3.5 hours she refused this is for my lively hood it very important also your doctor / nurse practitioner walking around with her fly down and her behind hanging out i was 100% unhappy with the service told my employer about the visit and explained i will never return to concentra.
LS
Lorikeet Spence
Nov 16, 2025
5.0
The staff was top notch and I’m not from this area. Even the doctor was top notch as well. Hopefully it stays that way.
VH
Vernon Humbles
Nov 11, 2025
5.0
First visit to this Concentra! Very Professional .
SW
Scott Warnick
Nov 10, 2025
5.0
Everyone There Was Great And Very Nice. The Nurse That Did My Paper Work Was Super Cool And Went Out Of Her Way To Get Things Done So There Wouldn't Be Any Paperwork Problems
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide to employees?
Concentra Urgent Care offers occupational health services including injury care, drug testing, physical exams, urgent care, and preventive wellness programs, but physical therapy services are not currently available at this location.
What are the operating hours of Concentra Urgent Care in Baltimore?
The center is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on weekends. Holiday hours vary with some days closed and others with reduced hours.
Where is Concentra Urgent Care located?
It is located at 1833 Portal Street, Baltimore, MD 21224, USA.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care a member of any professional associations?
Yes, it is associated with the Urgent Care Association of America.
Does Concentra Urgent Care provide physical therapy services at this location?
No, physical therapy services are currently not available at this location.
What languages are spoken at Concentra Urgent Care?
English is spoken at this facility.
Are there any nearby health-related services close to Concentra Urgent Care?
Yes, nearby health-related places include Dr. Teresa Hoffman MD (family practice doctor) and Pathways Counseling Services for mental health support, which patients might consider for additional healthcare needs.
What dining options are near Concentra Urgent Care for patients or visitors?
Nearby restaurants include Hong Kong Express (Thai cuisine) and Young Chow Chinese Restaurant, offering convenient dining before or after visits.
How can public transit users navigate around Concentra Urgent Care and nearby locations?
While specific transit stations aren't listed, nearby identifiable locations such as the ILA 333 Dispatch Center might serve as helpful landmarks for navigation to Concentra Urgent Care and nearby places.