Business Details
About
Home Health Care Service
For over 20 years, TheKey (formerly Home Care Assistance) has been a trusted provider of in-home care for seniors, proudly helping Canadians age with dignity and independence at home. Our highly trained caregivers deliver personalized services—including respite care, elder care, and companionship—focused on nurturing a healthy mind, body, and spirit through our Balanced Care Method™. We are committed to values Canadians cherish: respect, compassion, and community. Working collaboratively with families, we create individualized care plans tailored to each client’s unique home care needs. TheKey offers 24/7 support, including holidays, weekends, evenings, and overnight. Contact TheKey Canada today to learn more..
Location
Hours
Reviews
4.9
52 reviews
5 stars
48
4 stars
3
3 stars0
2 stars0
1 star
1
- RHRob HorwoodOct 28, 20255.0We found that TheKey was a good choice for our elderly father. Gloria was a great Homecare person who went over and above doing extra chores and tasks that we asked her to take on. It was greatly appreciated Would recommend her!
- AEArland EliasonJan 24, 20255.0My family and I have been working with TheKey for over two years now. Prior to that, we had employed another agency to care for our aging grandmother. We find that our care manager, Brian, is well equipped to deal with our family's evolving needs. Furthermore, their caregivers seem to be a better match and equipped to deal with some of the more challenging dynamics associated with dementia. I have recommended them to other friends and colleagues who have also been very satisfied.
- CWClarke WilkieAug 3, 20195.0Prompt and very approachable. Kind and competent staff. My wife is very pleased with the service provided to her elderly mother.
- SSSandeep SekhonJul 6, 20195.0Thank you all the Home Care Assistance team . It was really best experience of my life to work with you all.
- MWMargaret WrightsonNov 15, 20175.0I would like to compliment the three gentlemen I spoke to in regard to getting help and personal assistance for my brother. They were clear, understanding, and patient with our unique needs. My situation was challenging, in that I was coming in from out of province. I was attempting to get help for someone who did not want help. Dennis and his team did everything I had hoped they would do in an attempt to make this happen. We were not successful at this time however, we had a very thorough and professional interview, at Dennis, Scott and Barry's office, plus a home assessment at a later time. We have a written report that is there for future and medical reference. Great step forward for the family. Excellent service and I feel genuinely supported. Highly recommend Home Care Assistance.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
What is home care and what services does TheKey - Senior Home Care provide?
Home care is a supportive service provided by professional caregivers in the home or community to offer peace of mind, companionship, and personal care, including errands, meals, shower assistance, fall prevention, and cognitive activities. TheKey specializes in personalized senior home care with services such as respite care, elder care, and memory care through their Balanced Care Method™.
How do I find the best caregiver for my loved one with TheKey?
The best caregiver is an experienced professional with appropriate training and skills matching your loved one's care needs, reliable with backup plans, and personally compatible in terms of personality and shared interests. TheKey carefully matches caregivers to meet these criteria.
How much does home care cost at TheKey - Senior Home Care in Winnipeg?
Home care costs are typically billed hourly and depend on the number of care hours per week. Costs can vary by region; most families pay out-of-pocket or use long-term care insurance for TheKey's services in Winnipeg.
What measures does TheKey take to protect clients from COVID-19?
TheKey follows CDC and local safety protocols, uses infection mitigation best practices, provides appropriate PPE to caregivers, and has most caregivers and care team members fully vaccinated against COVID-19.
Why should I choose a home care agency like TheKey over a private caregiver?
A quality home care agency like TheKey offers insured services, manages caregiver performance, scheduling, billing, and payroll, and provides backup caregivers. Private hires require managing payroll, taxes, background checks, and insurance yourself, which can be riskier and less reliable.
What are the operating hours of TheKey - Senior Home Care in Winnipeg?
TheKey - Senior Home Care in Winnipeg operates 24/7 including holidays, weekends, evenings, and overnight to ensure continuous support.
What languages are available for care services at TheKey in Winnipeg?
TheKey provides care services in English and French to accommodate diverse language needs of clients.
How can nearby places in Winnipeg enhance my visit to TheKey - Senior Home Care?
Nearby places like Stella's Café and Bakery or Stella's on Grant offer convenient spots to relax and enjoy refreshments before or after meetings with TheKey staff. Restaurants like Original Joe's provide dining options nearby, while yoga studios such as South Studio and Open Concept Yoga + Wellness offer wellness activities that might complement your care planning.
How can businesses like Harris Leadership Strategies and Grand & Reach Consultancy Services support clients of TheKey?
Harris Leadership Strategies and Grand & Reach Consultancy Services, located nearby, offer career counseling and business consulting respectively, which may assist family members managing care responsibilities or planning retirement transitions alongside TheKey's senior care services.
What nearby health-related services can complement care from TheKey - Senior Home Care in Winnipeg?
Nearby health and therapy services such as Renaissance Mental Health Services, Wolff Therapy, and Winnipeg Hearing Centres provide mental health counseling, physical therapy, and audiology support that can supplement TheKey's in-home senior care for a holistic health approach.