Concentra Urgent Care

4.2
1483 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
66B Concord Street, Wilmington, MA
01887, United States

Hours

Reviews

4.2
1,483 reviews
5 stars
1,025
4 stars
159
3 stars
78
2 stars
44
1 star
177

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, professional, and efficient, with specific mentions of individuals like Maylin and Doris for their exceptional service.

Wait Times

Numerous reviews highlighted long wait times, often exceeding two hours, which frustrated many customers despite positive comments about the staff.

Cleanliness Issues

Several customers reported cleanliness problems, particularly in the bathrooms, which detracted from their overall experience.

Service Efficiency

While some customers experienced quick service, others noted inefficiencies and disorganization, particularly regarding appointment management and lab tests.
  • SS
    Sevryn Shelesky
    1 day ago
    5.0
    Good facility, but the staff was excellent. I was helped by Angel, who handled everything I needed. A real professional. He did excellent bloodwork, no pain, a painless flu vaccine and got everything done in a timely manner. I was very impressed. If I need to get anything done I will be 100% coming back here
  • DG
    David Goetz
    1 day ago
    4.0
    Wait y was 20 minutes which was ok. The technician was not very friendly. Maybe having a bad day.
  • PV
    Perla De La Cruz Ventura
    1 day ago
    5.0
    I visited Concentra for a pre-employment drug test. The process was organized and efficient, and the staff was professional. Everything was explained clearly, and the visit went smoothly.
  • RM
    Robert Maia
    4 days ago
    4.0
    Great professional staff. Sightly long wait though definitely arrive earlier in the morning.
  • KE
    Kya Edwards
    4 days ago
    5.0
    Leo R. Is the sweetest, he is very helpful. Everyone that I came in contact with is very professional and helpful. I would recommend Concentra Urgent Care to everyone that I know.

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 66B Concord Street, Wilmington, MA 01887, USA.