Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.2
1,464 reviews
5 stars
1,012
4 stars
156
3 stars
76
2 stars
44
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received high praise for being friendly, professional, and helpful, with specific mentions of individuals like Maylin and Doris.
Efficiency
Many customers noted quick service and minimal wait times, especially for routine tests and physicals.
Wait Times
Several reviews highlighted long wait times, with some customers experiencing waits of over two hours, indicating a need for better management.
Cleanliness
Feedback varied on cleanliness, with some customers reporting unsanitary conditions in the facility, particularly in the bathrooms.
Communication Issues
Some customers expressed frustration with communication, particularly regarding appointment scheduling and follow-up on test results.
- AJAlexis Jones4 days ago5.0I would definitely recommend Concentra. Angel was friendly, professional and efficient!
- LBLisa Berrios-MooreNov 17, 20255.0Everyone at Concentra in Wilmington MA was exceptionally nice - the front receptionist, lab tech Cariana and especially Dr Sullivan-Durand. At first, I was a little frustrated by the wait but then Cariana called my name. She was pleasant and did a good job of getting everything as quickly as possible that my new employer requested. Dr Sullivan-Durand did the rest of the items that were required. Dr Sullivan-Durand was very considerate and I appreciate her kind words... I travel for work and have been to several different Concentra facilities across the East coast from Florida to Massachusetts and the Wilmington office is the best I have visited. Of all the doctors I've seen, Dr Sullivan-Durand is the Best doctor of all of them! Thank you Dr Sullivan-Durand and Cariana - I appreciate your dedication and service!
- RHRena HallNov 11, 20255.0Great Experience! Organized facility with great customer service.
- PPPrinceaaNov 3, 20251.0Lines were long, crowded building. The CMAs and front desk associates do not know how to triage patients. Waited 2 hrs to be seen. No clear communication. When I went into the room to be seen the room was dirty and the chair was covered COVERD!! In hair.
- DCDavid CarrollOct 27, 20255.0Had to do a pre employment test and found my self at Concentra for it. The nurse was really cool and made it an easy process and was in and out in less than 10 minutes, no complaints here!
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 66B Concord Street, Wilmington, MA 01887, USA.
What are the regular business hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 7:00 AM to 4:00 PM and closed on weekends.
Is Concentra Urgent Care open on major holidays?
Concentra Urgent Care is closed on major holidays such as Thanksgiving Day (Nov 27, 2025), Christmas Day (Dec 25, 2025), and New Year's Day (Jan 1, 2026). On Christmas Eve (Dec 24, 2025), it is open from 7:00 AM to 3:00 PM.
What languages are spoken at Concentra Urgent Care?
The primary language spoken at Concentra Urgent Care is English.
Which payment options are accepted at Concentra Urgent Care?
Concentra accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there restroom accessibility at Concentra Urgent Care?
Concentra Urgent Care does not have restrooms or wheelchair accessible restrooms available on site.
What nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby places include Dunkin' for coffee and snacks, Mona's Mexican Food and Mona's Kitchen for casual dining, and Live Life Fitness & Wellness or Athletic Evolution Nike SPARQ Training Center for fitness activities.
How can nearby medical providers complement my care at Concentra Urgent Care?
Nearby medical providers like Beth Israel Lahey Health Primary Care, Dental Care of Wilmington, and New England Women's Healthcare offer primary care, dental services, and women's health services that can complement urgent or occupational care received at Concentra.
Are there nearby transit options or landmarks to help me locate Concentra Urgent Care?
You can find Concentra near landmarks such as the CrossCountry Mortgage offices and Dunkin', which are well-known in the area and can help guide your visit.