Business Details
About
Pediatric DentistryOrthodonticsDentist
New Bedford Pediatric Dentistry & Orthodontics provides pediatric dentistry, orthodontics, laser dentistry, and sedation dentistry to the New Bedford, MA area.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Free parking lotAvailable
- Wheelchair accessible entranceAvailable
Location
New Bedford Pediatric Dentistry & Orthodontics
68 Grape St, New Bedford, MA
02740, United States
Hours
Reviews
4.3
313 reviews
5 stars
246
4 stars
9
3 stars
5
2 stars
7
1 star
46
What are people saying?
AI-generated from recent customer reviews
Staff Kindness
Many customers praised the staff for being friendly, kind, and patient with children, creating a comfortable environment.
Front Desk Issues
Several reviews highlighted problems with the front desk staff, describing them as rude, unprofessional, and unhelpful.
Treatment Concerns
There were multiple complaints regarding the quality of dental treatment, including accusations of negligence and poor handling of children's anxiety.
Wait Times
Customers frequently mentioned long wait times for appointments, causing frustration.
Positive Experiences
Despite some negative feedback, many customers expressed overall satisfaction with the dental care provided, especially for children.
- LLLori4 days ago5.0Love all the staff at pediatric dentistry
- HLHailey LatimerJan 6, 20265.0We had the best experience at this dentist! It was my daughter’s first visit, and the staff went above and beyond to make her feel comfortable. Everyone was incredibly kind, patient, and gentle. They took their time explaining things to her and made what could’ve been a scary first appointment feel easy and stress-free. I truly appreciate their compassion and care. We left with big smiles and a great first impression highly recommend! Thank you for being so wonderful with her.
- ACAshley Marie CarpenzanoDec 17, 20255.0The front desk ladies are fantastic and the hygienist that cleaned my daughters teeth was kind warm and did an excellent job!
- NBNelia BordenDec 10, 20251.0I'm pleasantly surprised you follow HIPPA considering your lack of moral integrity as a medical provider. Having what you consider to be the childs best interest in mind-doesnt mean you get to forego informed consent laws and bully patients into what is convenient for you. And my expectations? My expectations are at bare minimum to be treated with kindness and respect. To not be threatened to have treatment witheld and DCF called because you don't have the decency to actually meet with patients and discuss treatment plans before walking into a procedure where a 6yo patient is already receiving nitrous oxide. But thank you for taking the time to respond.
- NBnelia bordenDec 2, 20251.0PLEASE IF YOU LOVE AND CARE ABOUT YOUR CHILDREN-DO NOT TAKE THEM HERE. THE MALE DENTIST IS CRUEL!!!! Edit to add: I'm pleasantly surprised you follow HIPPA considering your lack of moral integrity as a medical provider. Having what you consider to be the childs best interest in mind-doesnt mean you get to forego informed consent laws and bully patients into what is convenient for you. And my expectations? My expectations are at bare minimum to be treated with kindness and respect. To not be threatened to have treatment witheld and DCF called because you didnt have the decency to actually meet with patients and discuss treatment plans before walking into a procedure where a patient is already receiving nitrous oxide. But thank you for taking the time to respond. I had my first appointment here a few weeks ago. I knew my 6yo daughter had cavities and was willing to have a conversation and hear all the options. I was trying to communicate with the hygenist and ask questions. We came up with a plan to have 2 teeth extracted, 2 cavities filled, and wait and see on another cavity-all separate appointments. I was told that was fine and they made the appointment for 1 tooth to be extracted. Fast forward to today...i show up for my daughters appointment and they told me they were doing an extraction and a filling. I told them i was under the assumption we were doing just one extraction, no fillings. The hygenist told me that was fine. I was then told i couldnt be in the room while they used nitrous oxide because i was pregnant. I would have had her father take her if i had known that... A few moments later the dentist called me in to talk. My daughter was right behind him with the nitrous oxide on her face. He told me he wouldnt do the procedure today unless i also agreed to a filling. I said-"isnt my daughter already on the nitrous oxide? Youre not going to provide care for her?" I tried to have a conversation with him about what i thought was the care plan and what i had discussed with the hygenist. He doubled down, threatening me. Saying he wouldnt proceed with the procedure unless i consented to the filling. I tried to explain to him that wasnt the plan i consented to and that i had asked many questions at my last appoinmtment and spoken to the hygesnist today. He told me i had to leave-without my daughter, while she was on the nitrous oxide still!! I refused. I eventually told them to take her off the nitrous and i would take her to a different dentist. I was crying because of the way he was treating me and talking to me, just for asking questions about my daughters health! He then came in and told me he was reporting me to dcf for not seeking care for me daughter!!!! Crazy. He is the one who put my daughter on nitrous oxide and then refused care. This place is dangerous!
Frequently Asked Questions About New Bedford Pediatric Dentistry & Orthodontics
Do you take all insurance?
Yes, we can take all insurance!
What age should my child have their first dental visit?
Six months after their first tooth.
What is fluoride and is it safe for my child?
It is a protective coating for your teeth to help prevent cavities and keep the enamel strong. It is completely safe!
What color will my child's filling be?
We do not use any silver fillings. We only use the white fillings.
What insurance plans do you accept?
We accept all insurance plans at New Bedford Pediatric Dentistry & Orthodontics.
At what age should my child have their first dental visit?
Your child should have their first dental visit six months after their first tooth appears.
Is fluoride safe for my child and what does it do?
Fluoride is a protective coating that helps prevent cavities and strengthens enamel. It is completely safe for children.
What type of fillings do you use for children?
We use only white fillings for children; we do not use silver fillings.
Where are you located and what are your hours of operation?
We are located at 68 Grape St, New Bedford, MA 02740. Our office hours are Monday to Thursday from 9 AM to 5 PM and Friday from 9 AM to 2 PM. We are closed on Saturdays and Sundays.
Do you offer pediatric orthodontic services such as braces and Invisalign?
Yes, we provide pediatric orthodontics including braces and Invisalign treatments.
Which languages do your staff speak?
Our staff can assist you in English, Portuguese, Spanish, Brazilian Portuguese, Chinese, French, and Farsi.
Do you provide any accommodations for accessibility or inclusivity?
Yes, we have wheelchair accessible entrances, seating, and restrooms. We are also a transgender safe space and welcome LGBTQ individuals.
Are there any medical facilities near New Bedford Pediatric Dentistry & Orthodontics?
Yes, nearby medical facilities include St. Luke's Hospital, Boston Children's Physicians at St. Luke's Hospital, Shields MRI St Lukes, and Novex Clinical Research, which can be convenient if you need additional healthcare services.
What other healthcare providers are near your location?
There are several nearby healthcare providers including Pediatric Associates of New Bedford, Von Ertfelda Harry MD (orthopedist), Coastal Orthopaedics, and many doctors specializing in various fields such as internal medicine and hospitalists.
Are there services nearby for children's daycare or mental health counseling?
Yes, near us you'll find Stepping Stones Family Child daycare and preschool, as well as counseling and mental health services like Boston Neurobehavioral Associates and Cleanslate Centers for addiction treatment.