Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.9
45 reviews
5 stars
42
4 stars
2
3 stars0
2 stars0
1 star
1
- LSLydia ShriberSep 3, 20255.0"We love The Key! Thank you for helping us transition to this new chapter in our lives. This company has been patient, understanding and compassion with me and my husband. So grateful!!"
- SFShamika FinlaysonMay 27, 20255.0The Key Senior Home Care service is trustworthy and consistent. This includes punctuality, showing up as scheduled, and following through on commitments. They communicate effectively with individuals, their families, and other healthcare professionals.
- RARayma AlexanderApr 24, 20255.0The team at The Key was there for our family when we needed them. From the initial conversation about my 93 year old mom’s needs, to finding the right caregivers for her in-home arrangement, to ongoing communication and adjustments along the way. We had genuine conversations and the team really cared. Special thanks to Nicole, Noah, Travetta, Shy, Veronica, Tanisha, and Kerryn. You provided comfort to my mother in her last days. God bless you.
- KZKaren ZelmanFeb 11, 20254.0Traveta has been there for me to put in the right people to help me! Comes checks me when I need her, better then a phone call!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What services does TheKey - Senior Home Care provide?
TheKey offers trusted in-home care for seniors and adults with disabilities, including senior personal care, respite care, companionship, dementia care, skilled nursing, and hospital recovery, with a personalized care plan ensuring the best possible care.
What is home care and what tasks do caregivers perform?
Home care is supportive service by professional caregivers in the residence or community, assisting with errands, meal preparation, personal care, fall prevention, and cognitive stimulation activities for peace of mind and companionship.
How do I find the best caregiver for my loved one?
The best caregiver is experienced, well-trained, reliable, has back-up support, and is a good personality fit with shared interests to support your loved one's care needs effectively.
What are the costs associated with home care through TheKey?
Home care costs are typically charged by the hour, varying by region and care hours per week. Most families pay out-of-pocket or use long-term care insurance.
Is it better to hire a home care agency like TheKey or a private caregiver?
Hiring a home care agency offers insured, managed caregivers with oversight, scheduling, billing, payroll, and back-up support, providing more safety and reliability than a private caregiver, where you handle all management and liability responsibilities.
How does TheKey protect clients from COVID-19?
TheKey follows CDC and local authority infection mitigation protocols, provides PPE to caregivers, and most caregivers and Care Team members are fully vaccinated against COVID-19.
What are TheKey's operating hours?
TheKey provides 24/7 service including holidays, weekends, evenings, and overnight to ensure continuous care.
Where is TheKey - Senior Home Care located?
TheKey - Senior Home Care is located at 160 Gould St, Suite 305, Needham, Massachusetts, 02494, USA.
Can you recommend nearby financial services that might assist customers of TheKey?
Nearby financial service providers like Barry Zimmerman bank, Aha! Financial, Dylan Grocer Financial Advisor, and The Coyle Company life insurance can assist with financial planning relevant to elder care and long-term planning.
What nearby organizations offer legal and estate planning services useful for clients of TheKey?
Nearby legal services such as Orsi Arone Rothenberg Turner, Chinitz Law LLC, The Law Office of Michael D. Brennan, and Timothy M Burke provide wills, trusts, probate, and other legal services beneficial for senior care planning.
How can nearby healthcare and counseling services supplement TheKey's in-home care?
Nearby organizations like AZA Care Management and Justice Resource Institute offer additional home health care and mental health counseling services, complementing TheKey's comprehensive elder care.