Business Details
About
OptometryEye Care Center
Dr. Janette Liu, Optometrist, and Associates - Methuen is your neighborhood eye doctor located at 90 Pleasant Valley St. Your Methuen eyecare center offers genuine eye care where your eye health and wellness is our primary focus.
Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.
Location
Dr. Janette Liu, Optometrist, and Associates - Methuen
90 Pleasant Valley St, Methuen, MA
01844, United States
Hours
Reviews
4.8
245 reviews
5 stars
216
4 stars
18
3 stars3
2 stars1
1 star
7
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The majority of customers praised the staff for being friendly, helpful, and professional, although there were some negative comments regarding unwelcoming behavior from certain front desk personnel.
Doctor's Expertise
Dr. Liu received high marks for her professionalism, thoroughness, and ability to explain procedures clearly, with many customers expressing satisfaction with her care.
Customer Service Issues
Several reviews highlighted significant issues with customer service, particularly at the front desk, including poor communication and handling of insurance matters.
Cleanliness and Environment
Customers consistently noted that the office was clean and well-maintained, contributing to a positive overall experience.
Appointment Efficiency
Many reviews mentioned minimal wait times and efficient appointment processes, enhancing the overall customer experience.
- JSJeff Spurr2 days ago5.0Dr. Liu is very nice and explains everything she has done and took time to answer all my questions.
- DRDori RamirezNov 3, 20255.0Very nice doctor. Always answers questions I might have. Is patient and knows what she is going.
- KPKomnini POct 24, 20255.0It was my first time at Pearl Vision. They got me in for a medical visit the very next day, which I really appreciated. Everyone was kind, the place was super clean, and I didn’t have to wait long. Overall, a great visit. Thank you!
- EJErica JeanAug 29, 20255.0Great Staff!!! Always takes care me And Dr. Liu very professional and kind explains things to me. Love this place.
- WBWendy BushAug 19, 20253.0Unwelcoming staff. I definitely won’t return.
Frequently Asked Questions About Dr. Janette Liu, Optometrist, and Associates - Methuen
What services does Dr. Janette Liu, Optometrist, and Associates - Methuen offer?
They provide comprehensive eye care focusing on eye health and wellness, including annual eye exams for vision changes and eye health checks.
Where is Dr. Janette Liu, Optometrist, and Associates - Methuen located?
The office is located at 90 Pleasant Valley St, #250, Methuen, MA 01844, USA.
What are the operating hours of the Methuen eye care center?
Monday to Thursday, 9 AM to 6 PM; Friday and Saturday, 10 AM to 4 PM; closed on Sundays.
How can I schedule an eye exam at this optometrist?
You can schedule an eye exam online via their reservation link or call their main phone number at +1 978-683-2020.
What payment options are accepted at Dr. Janette Liu, Optometrist, and Associates - Methuen?
Payments can be made using American Express, Cash, Check, Discover, Mastercard, and Visa.
Which languages are spoken at the Methuen eye care center?
Services are available in both English and Spanish.
What nearby dining options are available around the eye care center?
Nearby restaurants include Chipotle Mexican Grill, Raising Cane's, Pho City, Olive Garden Italian Restaurant, and Teriyaki Madness for various cuisines.
Are there entertainment venues close to Dr. Janette Liu, Optometrist, and Associates - Methuen?
Yes, AMC Methuen 20 and Amc Loews cinemas, as well as Chuck E. Cheese arcade, are nearby for entertainment before or after your visit.
What shopping opportunities are near the Methuen eye care location?
Nearby shopping includes The Loop plaza, dressbarn, LOFT, Claire's, Yankee Candle, and Pearle Vision eyewear store.
How can nearby places help in planning a visit to Dr. Janette Liu, Optometrist, and Associates - Methuen?
Customers can combine eye care visits with dining at local restaurants, shopping at The Loop plaza, or catching a movie at nearby cinemas, making it a convenient outing.