Customers consistently praised the staff for being friendly, professional, and attentive to their needs.
Patient Comfort
Many reviews highlighted the emphasis on patient comfort, with staff making efforts to alleviate anxiety and ensure a pleasant experience.
Quality of Care
The quality of dental care received high marks, with numerous mentions of thoroughness and effective treatment.
Welcoming Environment
The office environment was described as clean, welcoming, and positive, contributing to an overall enjoyable experience.
SS
sheena sylvia
Dec 27, 2025
5.0
Dr was nice and I didn’t have any pain having a filling down.. its smooth to the touch and matches my tooth color
MC
matthew couturier
Dec 23, 2025
5.0
Very friendly staff, positive and clean environment, I highly recommend TRU dental for all your dental needs will continue coming here for years to come.
JC
Jan Cornell
Dec 22, 2025
5.0
Dr. Lorenz at True Dental in Fall River is truly a godsend.
After my dentist of 20 years, someone I trusted deeply and considered a friend, passed away during COVID, I struggled for years to find a new dentist. I’m terrified of the dentist and have a bad sensitivity to numbing agents. I visited multiple offices and left feeling dismissed, uncomfortable, or unheard. It was honestly exhausting and discouraging.
I finally spent weeks researching and reading reviews before finding True Dental, and choosing Dr. Lorenz was one of the best decisions I’ve made. Her compassion, patience, and genuine care are rare. She listened to me, understood my concerns, and treated me with a level of kindness and respect that felt more like family than a medical appointment.
I recently had a complicated cavity filled just two days before Christmas, and it was, no exaggeration, the best Christmas gift I could have received. The entire experience was calm, thoughtful, and far better than I ever expected.
If I can get through a dental visit here, honestly anyone can. I am incredibly grateful to have found Dr. Lorenz and True Dental after such a long and difficult search. This was truly a best-case scenario, and I cannot recommend her and her office staff enough. Thank you. -Jan
P.S. I drove from Rhode Island just to go here.
: ) Best choice ever. Thank you for restoring my faith in humanity.
BV
Barbara Vieira
Dec 19, 2025
5.0
Excellent! Had to make an emergency appointment, was able to get in right away, looked into and resolved same day! Very happy with tru dental
AM
Al Macedo
Dec 17, 2025
5.0
I’ve been going there for over 30 years they have a good staff very knowledgeable on what they doing they always happy and they always have good music on
Flossing is indeed crucial for oral health. While brushing cleans the visible surfaces of teeth, flossing reaches the spaces between teeth and below the gumline that brushes can't access. Regular flossing helps prevent cavities, gingivitis, and gum disease by removing plaque and food particles from these hard-to-reach areas.
Why do I need a dental exam?
Annual dental exams are essential for maintaining optimal oral health. During these exams, your dentist will review x-rays, conduct a thorough examination of your teeth and surrounding tissues, and perform an oral cancer screening. These comprehensive check-ups allow for early detection of potential issues, helping to prevent more serious problems from developing.
Why do I need to take updated x-rays?
Updated x-rays are vital diagnostic tools in dentistry. They allow us to detect cavities and other dental issues that may not be visible during a visual examination. Early detection through x-rays often leads to smaller fillings and healthier teeth overall. Additionally, x-rays can reveal dental infections below the gum line, helping to prevent discomfort and more severe complications in the future.
Should I allow the hygienist to give my child a fluoride varnish?
Fluoride varnish is an effective preventive measure against cavities, particularly for children. It works by strengthening the enamel, which is the protective outer layer of teeth. By reinforcing this barrier, fluoride varnish significantly reduces the risk of tooth decay, contributing to better long-term oral health for your child.
At what age can I bring my child in to see a dentist?
The american academy of pediatric dentistry recommends that children have their first dental visit when their first tooth appears or by their first birthday. These early visits are typically brief, focusing on ensuring your child's teeth are developing properly and introducing them to the dental environment. Starting dental visits early helps establish good oral health habits and can prevent future dental anxiety.
What is the best type of toothbrush to use?
Research consistently shows that electric toothbrushes provide a more thorough cleaning compared to manual brushes. Many electric models offer helpful features such as built-in timers to ensure you brush for the recommended two minutes, pressure sensors to prevent aggressive brushing that can lead to gum recession, and other functions designed to enhance your oral care routine.
How often should I come into the office for regular checkups?
We generally recommend two dental cleanings per year for most patients. One of these visits should include x-rays and a comprehensive dental exam. However, patients with periodontal disease or other risk factors may require more frequent visits. Your dentist will advise on the best schedule for your individual needs.
Does my diet affect my teeth?
Your diet significantly impacts your oral health. Both the types of food you consume and your eating habits play a role. Foods and drinks high in sugar, such as sodas, sports drinks, and candy, as well as starchy snacks like chips and crackers, can increase your risk of cavities. Frequent snacking throughout the day can also be detrimental, as it doesn't allow your teeth sufficient time to recover between acid attacks, potentially leading to more cavities.
What should I do in case of a dental emergency?
In the event of a dental emergency, we advise you to contact our office immediately. We strive to accommodate urgent cases such as pain, swelling, or broken teeth as quickly as possible. However, if you experience severe swelling that affects your breathing or swallowing, please seek immediate medical attention at an emergency room, as intravenous antibiotics may be necessary.
What kind of toothpaste should I be using?
The ideal toothpaste depends on your specific dental needs. For those with cold sensitivity, toothpastes like sensodyne can provide relief. Products such as parodontax focus on improving gum health and combating gingivitis. Whitening toothpastes are also available for those seeking a brighter smile. For patients at higher risk of cavities, we offer prescription toothpastes in our office. Your dentist can recommend the most suitable option based on your oral health requirements.
Why is flossing important for my oral health?
Flossing cleans between teeth and below the gumline where brushing can't reach, preventing cavities, gingivitis, and gum disease.
How often should I have a dental exam at True Dental?
An annual dental exam is recommended to detect potential issues early by reviewing x-rays, examining teeth and tissues, and performing oral cancer screenings.
Why are updated dental x-rays necessary?
Updated x-rays detect cavities and infections not visible during exams, allowing for early treatment and preventing more serious problems.
At what age should I bring my child to True Dental for their first visit?
Children should visit the dentist when their first tooth appears or by their first birthday to establish good oral health habits and reduce dental anxiety.
What types of payment does True Dental accept?
True Dental accepts AMERICAN EXPRESS, ANDROID PAY, APPLE PAY, CASH, CHECK, DISCOVER, MASTERCARD, SAMSUNG PAY, and VISA.
What languages are spoken at True Dental?
True Dental provides services in English, Portuguese, and Spanish to accommodate a diverse patient community.
What are True Dental’s regular office hours?
True Dental is open Monday to Friday from 8 AM to 5 PM (Wednesday until 6 PM) and Saturday from 8 AM to 1 PM; it is closed on Sundays.
How can I get to True Dental using nearby transit or landmarks?
True Dental is located near Local 610 Laborers and Cordeiro Properties at 199 Pleasant St, Fall River, MA. You can use these landmarks to find the office easily.
Are there convenient services near True Dental if I need additional support?
Nearby you’ll find Suite Life Health and Wellness for family medical care and Bristol County Savings Bank for financial services, making it easy to combine errands when visiting True Dental.
What interesting places can I visit near True Dental before or after my appointment?
You can visit the Fall River Museum of Contemporary Art nearby to enjoy modern art exhibits, or relax at Scottie’s Pub for food and drinks after your dental visit.