Eye Medical Center Walker

Reviews

• BB

  Beatrice

  Dec 10, 2025
  1.0
  Took 2 hours to be seen even tho I had an appointment. The visit was incredibly rushed and it definitely felt like they did not care at all. They spoke to me without even looking at me and constantly interrupted me when I was explaining my symptoms as if they had no time for me at all. I can’t believe I waited that long in the waiting room to then be seen for 5-10 minutes at most. Mind you it was a very important visit that was urgently scheduled for me by my PCP because of some scary eye symptoms and yet I left feeling like I had no more real answers than I had before I even went in.
• JB

  James Brown

  Nov 18, 2025
  5.0
  Destini, Charlotte, Holly, and Carrie are the best!!!
• DB

  D B

  Oct 28, 2025
  1.0
  It was my first time at this office and I was there for an annual eye exam. The atmosphere was chaotic and unorganized. Before I scheduled the appointment, I called the office and my insurance to verify coverage of the exam. During the check-in process, I presented my insurance cards, then 'suddenly' there was confusion about whether my exam would be covered or not. I felt rushed through my appointment. I was the last patient (of the day) for a tech and it felt like she hurried through the exam so she could leave, but the doctor was pleasant. During check-out, they tried to collect the amount for the exam. I explained I had spoken to someone prior to my appointment and informed them I had 2 insurances (which was also give to the check-in clerk) and they need to bill them. Ive been to other eye centers (privately owned, chain and hospital). My expectations arent high- just be friendly, considerate and honest and you will get the same from me.
• JD

  Jennifer Dillemuth

  Jul 28, 2025
  2.0
  Showed up today for my scheduled appointment at 1:20pm. I was told I didn't have an appointment scheduled. I asked if it was possible that my appointment was scheduled for a different day. I was told I had no future appointment scheduled or one scheduled for that day. I am so disappointed in the lack of organization at EMC. It was already hard enough to get the appointment scheduled. I waited multiple times on the phone to finally get through after 25 minuets. How does such a large practice not have the ability for patients to schedule online? Or more individuals to answer the phone. I see others have had issues with getting through as well. As much as I have enjoyed Dr. Abbott being my eye doctor for many years, I am going to have to go elsewhere due to how this clinic is managed and run. They tried to reschedule me in the office for a different day. How is that acceptable when I already took off work, drove 30 min, and waited in line to check in only to be turned around?? Two hours of my day wasted!. The only reason I gave them 2 stars is because I really liked Dr. Abbott as my Doctor.
• MP

  Mercy Primary

  Jul 24, 2023
  1.0
  I had an injury whereby debris was in my eye due to my not wearing safety glasses. Long story short, I saw the ophthalmologist twice and underwent two eye exams where my eye was dilated once. I was given prednisone drops that did help the edema but I remained in pain 15 days. I requested an appointment today, I was seen by Dr. Fargason he performed a corneal debridement. The pictures he took of my eye the trash that was embedded in my eye was obvious!!! Thank God for him because the previous ophthalmologist did absolutely nothing! Oh he told me that my injury appeared to be cause by my being hit!! Insinuating I was hit and I was lying about the trash flying in my eye while I was weed eating!!!!

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