Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Please note that garage parking is available on 930 Gravier Street and 412 O'Keefe Avenue.
Many customers praised the staff for being friendly, professional, and helpful throughout their visits.
Wait Times
Several reviews mentioned long wait times, particularly for drug tests and physicals, leading to frustration among customers.
Cleanliness
The facility was generally noted to be clean, although some reviews pointed out specific areas that needed attention.
Customer Service
While many customers appreciated the service, some reported issues with the front desk staff being unhelpful or rude.
Efficiency
Customers frequently highlighted the quick and efficient service, especially for those who arrived early or had appointments.
EN
Eltonique Newman
5 days ago
5.0
10/10. Fast, friendly and professional.
KK
Kenneth
Nov 10, 2025
5.0
The entire staff that helped me that day was great; they were kind, nice and helpful, and funny as hell, from the receptionist to the doctors. Those ladies are great!!!
NS
Nicole Smith
Nov 10, 2025
5.0
The area was clean, nice, quick, ,,comfortable ,and drama free. I was out in a blink of an eye.The only thing I did not like was that while I was in the bathroom my items was not secure and another patiient was in the room at the time when I came out, because I guess the medical assistant was trying to move at a fast paced not recognizing the situation.
EC
Ezequiel Cancel-Ayala
Nov 3, 2025
5.0
Extremely satisfied with the service provided by this facility. Personnel were very professional, instructions were clear and procedures were followed. I parked at a parking garage located at 412 O'Keefe Ave, New Orleans, LA 70112 and personnel from the Clinic provided me with a parking pass. Make sure you scan the parking ticket before the QR code on the pass.
RR
Rebecca Reyes
Oct 27, 2025
3.0
I recently had the experience of stopping in for a pre-employment screening. The operation is quick and efficient. I was in and out in around 10 minutes or less. I docked 2 stars due to lack of friendly customer service and abrasive delivery of service. Do not expect smiling faces or even a greeting upon arrival. Giving fluid donations of any type can create apprehension and anxiety for any patient/client/customer who is unaware of how the process works. So, this location could benefit from offering a warm or at minimal a reassuring gesture to its patrons.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in New Orleans offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located in New Orleans?
It is located at 318 Baronne Street, New Orleans, LA, 70112, USA.
What are the operating hours for Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Are there any parking options available near Concentra Urgent Care?
Yes, garage parking is available at 930 Gravier Street and 412 O'Keefe Avenue nearby.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Concentra Urgent Care accessible for wheelchair users?
No, Concentra Urgent Care does not have wheelchair-accessible restrooms.
What should employers do to set up accounts with Concentra Urgent Care?
Employers can set up accounts by following the provided link to Concentra's worker's compensation injury consultation service.
What nearby facilities can customers visit around Concentra Urgent Care?
Nearby places include Canal Barge Co Inc for transportation services, CBD Dental Care for dental needs, and DocuMart for printing services.
Are there any nearby places to eat or relax after a visit to Concentra Urgent Care?
Yes, customers can visit nearby bars and restaurants such as Above The Grid, Henry's Gin Bar, and Singha Thai Cafe for dining and relaxation.
What accommodation options are available near Concentra Urgent Care?
Nearby hotels include the NOPSI Hotel, Catahoula Hotel, and Hosteeva Baronne Street Suites for convenient lodging options.