Concentra Urgent Care

4.3
1039 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs. Please note that garage parking is available on 930 Gravier Street and 412 O'Keefe Avenue.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
318 Baronne Street, New Orleans, LA
70112, United States

Hours

Reviews

4.3
1,039 reviews
5 stars
779
4 stars
68
3 stars
50
2 stars
34
1 star
108

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful throughout their visits.

Wait Times

Several reviews mentioned long wait times, particularly for drug tests and physicals, leading to frustration among customers.

Cleanliness

The facility was generally noted to be clean, although some reviews pointed out specific areas that needed attention.

Customer Service

While many customers appreciated the service, some reported issues with the front desk staff being unhelpful or rude.

Efficiency

Customers frequently highlighted the quick and efficient service, especially for those who arrived early or had appointments.
  • EN
    Eltonique Newman
    5 days ago
    5.0
    10/10. Fast, friendly and professional.
  • KK
    Kenneth
    Nov 10, 2025
    5.0
    The entire staff that helped me that day was great; they were kind, nice and helpful, and funny as hell, from the receptionist to the doctors. Those ladies are great!!!
  • NS
    Nicole Smith
    Nov 10, 2025
    5.0
    The area was clean, nice, quick, ,,comfortable ,and drama free. I was out in a blink of an eye.The only thing I did not like was that while I was in the bathroom my items was not secure and another patiient was in the room at the time when I came out, because I guess the medical assistant was trying to move at a fast paced not recognizing the situation.
  • EC
    Ezequiel Cancel-Ayala
    Nov 3, 2025
    5.0
    Extremely satisfied with the service provided by this facility. Personnel were very professional, instructions were clear and procedures were followed. I parked at a parking garage located at 412 O'Keefe Ave, New Orleans, LA 70112 and personnel from the Clinic provided me with a parking pass. Make sure you scan the parking ticket before the QR code on the pass.
  • RR
    Rebecca Reyes
    Oct 27, 2025
    3.0
    I recently had the experience of stopping in for a pre-employment screening. The operation is quick and efficient. I was in and out in around 10 minutes or less. I docked 2 stars due to lack of friendly customer service and abrasive delivery of service. Do not expect smiling faces or even a greeting upon arrival. Giving fluid donations of any type can create apprehension and anxiety for any patient/client/customer who is unaware of how the process works. So, this location could benefit from offering a warm or at minimal a reassuring gesture to its patrons.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in New Orleans offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located in New Orleans?

It is located at 318 Baronne Street, New Orleans, LA, 70112, USA.