Total Health Solutions is your one-stop shop for home medical equipment and supplies. Browse our showroom on Causeway Boulevard in Metairie, Louisiana, or work with Ochsner's home medical equipment team to have what you need delivered right to your home.
This review is about the respiratory therapist, Bryce F. I came in looking for a CPAP mask and he quickly told me about the one I had seen online, fit me and had we try it out. He quickly ran my insurance and I was out of there in maybe 15 mins tops. This was by far the best experience I have had with Oschner Home Health Equipment. Thanks Bryce, if I need anything else I hope you’re the one who is working.
The counter ladies were pretty curt with us when we walked in. Thankfully Bryce was great!
KJ
K J
Jul 10, 2020
5.0
My visit today was exceptional the customer service that I received from Nanette T was amazing! Nanette was professional, knowledgeable, patient and very kind. She practiced all of the COVID protocols and made me fell very safe. The entire staff at the location were considerate. I wore the much needed product after the try on and felt immediate relief! I am truly grateful for the attention to detail that Nanette provided. Thanks Nanette!!!
GC
Gail Cox
Jun 18, 2018
1.0
Horrible customer service. Appears there is no training to deal with patients in need. Was hung up on by Nanette terrebonne. Crude & dangerous behavior for someone dealing with ill or disabled patients. My complaint will continue to ochsner.
CS
Catherine Scallon
May 2, 2017
1.0
Terrible customer service !!!! Nanette at desk was very rude , not helpful and unfriendly
We were there to return equipment that was ordered wrong. And had to wait an hour because there is supposedly only one person that can help. When we said we had spoken to Michelle. Nanette rudely cut us off and replied
" Michelle is no longer here. You will have to wait"
If she is miserable with her job get another one or ask for help
WC
Willie Converse
Dec 2, 2016
1.0
I can't stand the fact that you can't pay online, And the billing system is too confusing.
Frequently Asked Questions About Ochsner Total Health Solutions
What services does Ochsner Total Health Solutions provide?
Ochsner Total Health Solutions offers home medical equipment (HME) and supplies, providing showroom browsing and home delivery options.
Where is Ochsner Total Health Solutions located?
It is located at 3211 North Causeway Blvd, Metairie, LA 70002, USA.
What are the operating hours for Ochsner Total Health Solutions?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is the staff at Ochsner Total Health Solutions fully vaccinated against COVID-19?
Yes, the staff members are fully vaccinated.
Where can I find updated COVID-19 information related to Ochsner Total Health Solutions?
COVID-19 information can be accessed on their official page at https://www.ochsner.org/coronavirus?utm_source=google&utm_medium=yext&utm_campaign=covid19.
How can I contact Ochsner Total Health Solutions?
You can reach them by phone at +1 504-834-8114 for any inquiries or assistance.
Can I visit a showroom to view medical equipment before purchasing?
Yes, you can visit their showroom located on Causeway Boulevard in Metairie to browse available home medical equipment.
What nearby places can I visit when coming to Ochsner Total Health Solutions?
Nearby, you can visit places like California Closets for interior design needs, The Honey Baked Ham Company for food and deli items, and Ochsner Children’s Therapy & Wellness for pediatric therapy services.
Are there nearby automotive services close to Ochsner Total Health Solutions?
Yes, Midas Auto Service Experts and Meineke Car Care Center are nearby, which can be convenient if you need vehicle maintenance or repairs before or after your visit.
What dining options are available near Ochsner Total Health Solutions?
You can enjoy a meal at nearby restaurants like Andrea’s Restaurant, Capri Blu Bar, and The Honey Baked Ham Company, offering a variety of cuisine including seafood, cocktails, and deli specialties.