Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers frequently reported long wait times, with some experiencing waits of over 2 hours despite having appointments.
Staff Professionalism
The majority of reviews praised the staff for being friendly, professional, and helpful, although there were a few negative comments about individual staff members.
Service Efficiency
Many customers appreciated the fast and efficient service, with several noting quick check-ins and minimal wait times during their visits.
Patient Care Issues
Some reviews highlighted serious concerns regarding patient care, including mismanagement of medical records and unprofessional behavior from certain medical staff.
Overall Experience
While many customers had positive experiences and would recommend the clinic, there were notable instances of dissatisfaction that affected overall ratings.
LB
LaTanya Bethea
Nov 10, 2025
5.0
From the time I was checked in the staff was very pleasant and professional
AS
Aaron Scroggs
Nov 3, 2025
5.0
Very professional and curious. From the moment I walked in, till I left all my needs and concerns were addressed in a polite manner. Definitely recommend
JT
Jeanne’ Jasmine Thompson
Oct 28, 2025
2.0
Always an unnecessarily long wait every-time I visit this place. Companies need to stop outsourcing to them, because they aren’t great. Seems like they are more in the business of wasting peoples time. Maybe more staff is needed.
DG
Dmitri Guter
Oct 27, 2025
1.0
Doctors who are not qualified to give prescriptions speaking on people personal situations as if they are licensed to. Basically persons opinions is what they go off of
WR
Wayne Reed
Oct 27, 2025
1.0
Seems like the doctor over there always trying to fail you
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 4015 Jefferson Highway, Jefferson, LA 70121, USA.
What are the operating hours of Concentra Urgent Care?
The center operates from 8:00 AM to 5:00 PM, Monday through Friday, and is closed on Saturdays and Sundays.
On which holidays is Concentra Urgent Care closed?
It is closed on November 27, 2025, December 25, 2025, and January 1, 2026.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care wheelchair accessible?
No, the facility does not have wheelchair accessible restrooms.
Which organizations is Concentra Urgent Care associated with?
Concentra Urgent Care is associated with the Urgent Care Association of America.
What nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby, you can visit Old Jefferson Little Park for outdoor activities, Haydel's Bakery for smoothies and cupcakes, or Michael's Seafood for a meal.
Are there any schools near Concentra Urgent Care?
Yes, Jefferson Elementary School and Riverdale Middle School are located nearby, which might be useful if you have children attending school in the area.
Where can I find pharmacies near Concentra Urgent Care for filling prescriptions?
Rite Aid and Ochsner Outpatient and Home Infusion Pharmacy are nearby pharmacies where you can fill prescriptions conveniently after your visit.