Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
926 reviews
5 stars
624
4 stars
120
3 stars
39
2 stars
27
1 star
116
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, polite, and welcoming throughout their visits.
Efficiency
Many reviews highlighted the quick service and minimal wait times, with several customers noting they were in and out in a timely manner.
Professionalism
The professionalism of the staff was frequently mentioned, with customers appreciating the clear communication and thoroughness during their visits.
Cleanliness
Several customers commented on the cleanliness of the facility, although there were a few negative remarks about maintenance issues.
Mixed Experiences
While many had positive experiences, some customers reported issues with specific staff members or long wait times, indicating a need for consistency in service.
- JLJeff laws1 day ago5.0Everyone was friendly , it was a pleasant experience. Came in for throat discomfort , staff offered me a mask. Anything contagiously came back negative. Thank you
- CPCynthia P.Jan 5, 20265.0Staff is always pleasant and appear to enjoy their jobs. Very knowledgeable group.
- FLFranklin LewisDec 29, 20255.0Very well loving place that treat you like family with plenty of hospitality, love.
- KKKassandraDec 15, 20255.0Staff were all great and polite. The gentlemen who conducted my test was hilarious super cool guy. The doctor who did my exam was straight forward and also extended her service to get me on a better track of taking care of my health. The two ladies at the front desk were awesome. So the crew that was there 12-09-2025 thank you all keep up the great work.
- EPEric PryorDec 15, 20255.0Front desk receptionist and the technician in the back was excellent. Front desk properly moved myself along and I was called back and did the test and I was out.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 901 West Broadway, Louisville, KY 40203, USA.
Does Concentra Urgent Care have wheelchair accessible entrances?
Yes, Concentra Urgent Care has wheelchair accessible entrances for patients.
How can I contact Concentra Urgent Care?
You can contact Concentra Urgent Care by phone at +1 502-584-2257 or by fax at +1 502-589-0733.
Is there a website where I can learn more about Concentra Urgent Care?
Yes, you can visit their website at https://www.concentra.com/urgent-care-centers/kentucky/lexington/louisville-broadway-urgent-care/ for more information.
Are there other healthcare providers near Concentra Urgent Care?
Yes, nearby healthcare providers include Occupational Physician Services: Diamond Harvey M MD, Downtown Louisville Chiropractic & Rehab, American Pain Institute, and HealthSource of Louisville Downtown.
What nearby attractions can I visit when I come to Concentra Urgent Care?
Nearby attractions include the Louisville & Nashville Railroad Historical Society museum and the Louisville and Nashville Railroad Office Building, a historic landmark with a fountain.
Are there places to eat near Concentra Urgent Care?
Yes, nearby dining options include Louisville Fried Chicken food truck and Pizza Hut restaurant.
What nearby services can assist me with financial or government needs when visiting Concentra Urgent Care?
Nearby services include USA Check Cashing, Liberty Tax Service, Freedom Tax Service, the Office of Violence Prevention, and LG&E Co. Credit Union.