Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
907 reviews
5 stars
607
4 stars
119
3 stars
38
2 stars
27
1 star
116
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and caring throughout their visits.
Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive experience.
Service Speed
Several reviews highlighted quick service and efficient processes, with many customers being in and out in a timely manner.
Communication Issues
Some customers expressed concerns about communication, particularly regarding wait times and the clarity of instructions.
Mixed Experiences
While many had positive experiences, a few reviews mentioned rude staff interactions and dissatisfaction with specific services.
- CHCynthia HayesNov 17, 20255.0The ladies at the desk on 11-14 were so helpful. Great attitudes. Made sure I understood everything, and when leaving they did the same. Great people all around.
- SFShonkwisha FortunatNov 17, 20255.0The customer service here was excellent. The two ladies at the front desk were friendly, patient, and very professional. They made the whole process quick and easy. I really appreciated how well they treated everyone who came in.
- CNChase NeumanNov 10, 20255.0Fast easy experience! The front desk lady was very friendly and helpful, the technician was also very nice. I recommend coming here if you are thinking about it.
- TTTerranceOct 27, 20251.0Well I’m trying to get a job at FedEx and you guys took my physical and you give me my paperwork. It’s says it’s good for a year. The paperwork you sent FedEx says I failed so that confused everything and I can’t start until it’s cleared up.
- ACAustin CannonOct 20, 20251.0Had to visit the location on 901 W Broadway in Louisville, KY for a drug screen. The receptionist was nice, or at least, not rude. The doctor however, came off extremely rude to me. Seems they get a lot of patients who are - well, not raised to be the best character. I felt I was treated as a low life. I had been sick all week, and taken Sudafed either that morning or the night before. Asked him if he could notate that, so the screening could be done properly (MRO). Upon asking him, he said no, they don’t do that anymore, and I felt like I was treated low afterwards.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 901 West Broadway, Louisville, KY 40203, USA.
Does Concentra Urgent Care have wheelchair accessible entrances?
Yes, Concentra Urgent Care has wheelchair accessible entrances for patients.
How can I contact Concentra Urgent Care?
You can contact Concentra Urgent Care by phone at +1 502-584-2257 or by fax at +1 502-589-0733.
Is there a website where I can learn more about Concentra Urgent Care?
Yes, you can visit their website at https://www.concentra.com/urgent-care-centers/kentucky/lexington/louisville-broadway-urgent-care/ for more information.
Are there other healthcare providers near Concentra Urgent Care?
Yes, nearby healthcare providers include Occupational Physician Services: Diamond Harvey M MD, Downtown Louisville Chiropractic & Rehab, American Pain Institute, and HealthSource of Louisville Downtown.
What nearby attractions can I visit when I come to Concentra Urgent Care?
Nearby attractions include the Louisville & Nashville Railroad Historical Society museum and the Louisville and Nashville Railroad Office Building, a historic landmark with a fountain.
Are there places to eat near Concentra Urgent Care?
Yes, nearby dining options include Louisville Fried Chicken food truck and Pizza Hut restaurant.
What nearby services can assist me with financial or government needs when visiting Concentra Urgent Care?
Nearby services include USA Check Cashing, Liberty Tax Service, Freedom Tax Service, the Office of Violence Prevention, and LG&E Co. Credit Union.