Business Details
About
Family Practice PhysicianPediatricianPreventive Medicine
Family Practice Associates of Lexington - Hamburg Pavilion provides health care services, including behavioral health, pediatrics, and primary care, to the Lexington, KY area.
Location
Family Practice Associates of Lexington - Hamburg Pavilion
1775 Alysheba Way, Lexington, KY
40509, United States
Hours
Reviews
3.4
234 reviews
5 stars
122
4 stars
16
3 stars
7
2 stars
10
1 star
79
What are people saying?
AI-generated from recent customer reviews
Doctor Quality
Many patients praised specific doctors for their care and attentiveness, particularly Dr. Rollins, Dr. Hinkle, and Dr. Fox.
Communication Issues
Numerous reviews highlighted significant problems with communication, including delays in responses, lack of follow-up on lab results, and poor interaction with front desk staff.
Long Wait Times
Patients frequently reported excessive wait times for appointments and in the office, often exceeding an hour, which led to frustration.
Staff Attitude
Feedback indicated a mix of experiences with staff, with some patients describing them as rude or dismissive, particularly at the front desk.
Billing Concerns
Several reviews mentioned dissatisfaction with billing practices, including unexpected charges and poor handling of insurance information.
- RWRebecca Williams3 days ago1.0Dr. Aisha Jamal has the most unprofessional manner and is the most dismissive PCP I have ever interacted with. She never bothered to introduce herself, wasted my time speaking off a script about matters irrelevant to my personal health history, barely completed any physical examination, and was so judgmental and rude I would never feel comfortable discussing any health concerns I might have with her. I will not be returning to FPA and will be seeking a new PCP.
- ASAlex SouthwellNov 12, 20251.0They will make you sit in the waiting room 30 minutes past your scheduled appointment, but if you need to reschedule an appointment you have to do it through an ai robot and they will charge you a $50 fee.
- HMHannah MooreNov 7, 20255.0I have been going to FPA since 2017. Dr. Amanda Foxx is the best. She is always so kind and has helped me change my life with medication management and care. Always a pleasant experience when I have an appointment from the front desk to the medical assistants to the doctor. I recommend this practice to everyone I know.
- ECEJ ConleyNov 3, 20255.0This has been our family doctor’s practice for about three years now, since we moved here from San Diego California. It has been great for our family of six and couldn’t ask for more in terms of medical support and knowledge and we have been very very pleased.
- DMdenise moncivaizOct 25, 20251.0Dr. Aisha Jamal examines you through the lens of her own implicit biases and is dismissive and condescending. She conducted a poor medical evaluation that made me feel unheard, unseen, and heavily judged. It’s also the first time I have been to a provider in all my life where they didn’t listen to my heart and lungs. She seemed grossed out to touch me when she evaluated weakness in my legs. I’ll never see her again. I have more to say but truly felt the need to warn others about her care. I’ve never encountered a more judgmental person. Dr. Hinkle and Dr. Farmer are actual angels and I’ll continue to come to this practice for them. 5/5 stars for them and highly recommend!!!
Frequently Asked Questions About Family Practice Associates of Lexington - Hamburg Pavilion
What are the regular operating hours of Family Practice Associates of Lexington - Hamburg Pavilion?
The clinic is open Monday through Friday from 8 AM to 5 PM, and Saturday from 9 AM to 1 PM. It is closed on Sundays and certain holidays.
Are there any special hours or services on Saturdays?
Yes, Saturdays are for acute visits only. Phone lines are open from 8 AM to 12 PM on Saturdays.
What kinds of health care services does Family Practice Associates of Lexington offer?
They provide health care services including behavioral health, pediatrics, primary care, sports physicals, vaccinations, school physicals, sick visits, urgent care, and family medicine.
What payment methods are accepted at this clinic?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Family Practice Associates of Lexington - Hamburg Pavilion located?
They are located at 1775 Alysheba Way, Suite 201, Lexington, KY 40509, USA.
How can I contact Family Practice Associates of Lexington - Hamburg Pavilion?
You can call their main phone number at +1 859-278-5007 or email askfpa@fpalex.com.
Are there any notable nearby healthcare providers if I need specialized services?
Yes, nearby providers include Lexington Womens Health for obstetrics and prenatal care, Baptist Health Medical Group Neurology for neurological services, and DaVita Hamburg Dialysis for dialysis treatment.
What nearby physical therapy options are available around Family Practice Associates of Lexington?
Nearby options include Baptist Health Lexington Physical Therapy and Mercer, Ashley M, NP, who offers physical therapy and nursing practitioner services.
Are there any legal or financial services nearby that I might visit in the same area?
Yes, Elder Law Lexington provides legal services, and Accounting & Financial Women's Alliance offers financial and accounting services close to the clinic.
Where can I find Family Practice Associates of Lexington - Hamburg Pavilion on social media?
They are on Facebook at https://www.facebook.com/142616852469426, Instagram with handle @fpa_lexington, and Twitter with handle @fpa_lexington.