Concentra Urgent Care

4.2
668 reviews
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Business Details

1988 Stockton Way, Lexington, KY
40511, United States
(859) 245-0692
https://www.concentra.com/urgent-care-centers/kentucky/lexington/leestown-urgent-care/
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About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
1988 Stockton Way, Lexington, KY
40511, United States

Hours

Reviews

4.2
668 reviews
5 stars
458
4 stars
63
3 stars
35
2 stars
24
1 star
88

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and helpful, although some reported negative experiences with specific staff members.

Cleanliness

The facility was frequently noted for its cleanliness, contributing to a positive overall impression.

Wait Times

Customers expressed mixed feelings about wait times, with some experiencing quick service while others reported long delays.

Customer Service

While many reviews highlighted excellent customer service, there were notable complaints about rudeness and unprofessional behavior from certain staff members.

Overall Experience

Overall, the experience varied widely, with many customers expressing satisfaction, while others had significant issues that impacted their perception of the business.
  • MH
    Michael Hendrix
    Nov 17, 2025
    1.0
    First I would like to say that my bad experience had nothing to do with the staff. It was the temperature in there building. It was so cold in the building the staff was asking for space heaters too stay warm. I was there for a fit test and it was so cold that I had trouble smelling because my post nasal drip was so bad. This means I was not able to pay the test.
  • KH
    Kathleen Hughes
    Nov 17, 2025
    5.0
    I was very pleased with the services at concentra,Polite staff,fast,and curtious..Thanks for the great service guys..
  • TP
    Tint Pros
    Nov 17, 2025
    5.0
    Very prompt walk-in service. I was highly satisfied with the level of care received.
  • JJ
    Jeff
    Oct 27, 2025
    5.0
    I was greated when I walked in and immediately I saw how clean the office area was, within a few minutes I was waited on by a extremely nice lady who took my i.d.and got my info.A few minutes later she handed me back my i.d and said in a few minutes you will get a text,I got the text and filled out my information,it didn't take 3 minutes.About 3 minutes later they called me back to another extremely clean area and I met another very nice lady who got my stuff ready for me to give my urine sample, with in 5 minutes I was finished, signed my samples, she gave me a copy and I was finished. Very professional place,no hassle and I was out the door finished.i would definitely recommend them to everyone. Thank you very much Jeff Osborne
  • CD
    Chelsea Doyle
    Oct 24, 2025
    4.0
    The staff was excellent, very friendly. I did, however, have to wait an hour to get a TB skin test done, which is why I’m rating 4 stars. There were patients that came in after me, that went back before I did. I have gotten a TB skin test done elsewhere and was done in 15 mins.
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Frequently Asked Questions About Concentra Urgent Care

What are the operating hours for Concentra Urgent Care in Lexington, KY?

Concentra Urgent Care is open Monday to Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

What types of services does Concentra Urgent Care offer?

Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.