Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.4
617 reviews
5 stars
472
4 stars
48
3 stars
17
2 stars
17
1 star
63
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, polite, and professional, although there were some negative experiences reported with specific individuals.
Service Speed
Customers frequently noted the quick service and efficient processes, with many being in and out in a short timeframe.
Communication Issues
Some reviews highlighted problems with communication, particularly regarding the handling of medical exams and the clarity of instructions.
Facility Cleanliness
The facility received mixed reviews on cleanliness, with some customers noting it was clean while others mentioned areas for improvement.
Customer Service
While many customers had positive interactions, there were notable complaints about rude behavior from front desk staff, impacting overall customer experience.
- LSLISA STOUTNov 17, 20255.0I recently experienced a work injury ! They were very efficient, knowledgeable and got me in and out in a timely manner !
- PHpaul howellNov 10, 20255.0Quick clean and easy going
- JSJames SpoonamoreNov 3, 20255.0Very efficient and friendly
- DCDESHA CHENAULTOct 6, 20255.0Very nice team at Concentra!
- MMMary MuthSep 22, 20255.0The healthcare workers were prompt, polite, and professional. They answered my questions with care and concern.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 1055 Dove Run Road, Lexington, KY 40502, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends. On some holidays like December 24 and January 1, it is open from 8:00 AM to 3:00 PM.
Does Concentra Urgent Care accept insurance and payment cards?
Yes, they accept payment via American Express, Cash, Check, Discover, MasterCard, and Visa.
Which languages are supported at Concentra Urgent Care?
Concentra Urgent Care provides services in English.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is associated with the Urgent Care Association of America.
How can I contact Concentra Urgent Care?
You can call them at +1 859-269-4668 or visit their website at https://www.concentra.com/urgent-care-centers/kentucky/lexington/dove-run-urgent-care/.
What nearby health services can I visit along with Concentra Urgent Care?
Nearby health service options include Urgent Treatment Clinics, UTC urgent care center, Croley Family Dentistry, Kathrine B. Greene, and Integrative Counseling Center, providing a range of urgent care, dental, and counseling services.
Are there nearby wellness or fitness facilities close to Concentra Urgent Care?
Yes, Wholy You Wellness Studio, a yoga studio, is nearby for those interested in wellness and fitness activities.
What local financial or insurance services are near Concentra Urgent Care that might be useful for patients?
Nearby financial services include Edward Jones financial advisors (Brett T Trusty and Steve Gross), The Randolph Scott Insurance Agency, and Acl Insurance. These may assist with financial planning or insurance needs related to medical care.