Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Most customers praised the staff for being friendly, professional, and efficient, contributing to a positive experience.
Speed of Service
Many reviews highlighted the quick service, with several customers noting minimal wait times and efficient processes.
Cleanliness
The facility was frequently described as clean and well-maintained, enhancing the overall experience for visitors.
Mixed Front Desk Experience
While many found the front desk staff friendly, some reviews mentioned instances of rudeness or condescension from specific employees.
Overall Satisfaction
Overall, customers expressed high satisfaction with their visits, often recommending the clinic for its quality of care and service.
SH
Scott Hawkins
Nov 17, 2025
5.0
Dr McChord discovered a heart defect my other doctors hadn’t picked up on resulting in open heart surgery within weeks. Once done, I’ve made a full recovery! A big thanks to him for likely extending my life by many years! Not to mention he’s the most friendly and happiest doctor I’ve met, with a kind and caring concern for his patients!
RH
Robert Hambrick
Nov 17, 2025
5.0
I was there for a dot physical. Everyone there treated me very well and they were very professional
KH
Kayla Hutchison
Nov 17, 2025
5.0
Fast and easy! I got all the boxes checked for my employment on-boarding needs in one visit! Thank you! As a Travel Respiratory Therapist I will definitely be coming back in the future.
CF
Cassie FULMER
Nov 5, 2025
2.0
The staff was very friendly and nice I went on October 27 to have a physical and drug test done but somehow my paperwork got messed up here it is Nov 5 and still have not been able to start my job because I’m still waiting for confirmation of the results.
BB
B
Nov 5, 2025
1.0
Lost my drug sample.
Real nice thing to do in a bad economy. Here I am trying to work, unemployed for 6 months, finally find a job, and what do these guys do? Lost my test.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 1825 Airport Exchange Blvd., Ste 100, Erlanger, KY 41018, USA.
What are the operating hours of Concentra Urgent Care?
They are open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Which payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, the facility does not have wheelchair accessible restrooms.
Is Concentra Urgent Care affiliated with any organizations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account for workers' compensation injury consultation?
Employers can set up an account through the featured link on their website for workers' comp injury consultation.
What nearby hotels can customers use when visiting Concentra Urgent Care?
Customers can stay at the nearby Quality Inn & Suites CVG Airport or Holiday Inn Cincinnati Airport for convenient accommodation.
Are there nearby dining options close to Concentra Urgent Care?
Yes, McKenna's and Rally's at 1790 Airport Exchange are nearby dining options where visitors can eat before or after their visit.
Can visiting customers find industrial and business services near Concentra Urgent Care?
Yes, nearby industrial and business services include The Habegger Corporation (HVAC supplier), Agile Robotic Systems (industrial equipment), and PrideNow - Skilled Industrial Labor (employment agency).