Business Details
About
Hospital
As the only Trauma Center in southwest Kansas, Satanta District Hospital is happy to provide medical care services to the Satanta, KS, area.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyAvailable
Location
Hours
Reviews
4.6
104 reviews
5 stars
88
4 stars
7
3 stars0
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff, particularly Peggy, for their kindness, empathy, and professionalism in providing care.
Patient Experience
Many reviews highlighted a welcoming atmosphere and the staff's ability to make patients feel comfortable and listened to during their visits.
Efficiency
While most experiences were positive regarding care and attention, some customers noted delays in service, particularly in the ER.
Communication
Patients appreciated the thorough explanations and attentiveness from providers, though there were complaints about billing practices and communication regarding outstanding balances.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences related to specific staff interactions and hospital policies.
- MMMary Rockey Mason1 day ago5.0Always happy to have my mom see Jon. He is so upbeat and kind. Very attentive to any of my moms needs. He really seems to enjoy seeing us come in. The integrity that he maintains is admirable. The dignity that he offers in all situations has helped her so much. Very happy with these services.
- KOKeith ONeal2 days ago5.0Jon and Mary make a great team. Both are very caring, knowledgeable and professional. Thank you for the great care you have provided for my wife and I.
- JRJason Rodriguez3 days ago5.0Thank you for all of the information. see you next month!
- LHLoy HendersonNov 7, 20255.0Great experience at the Satanta Clinic and Satanta District Hospital. The staff was very friendly, knowledgeable and professional.
- MCMayra ChavezNov 6, 20255.0Peggy is a very kind and empathetic person who helps resolve your problem as much as possible. She understands that you're going through a difficult time.
Frequently Asked Questions About Satanta District Hospital
What is a Critical Access Hospital (CAH)?
A Critical Access Hospital is a designation given to rural hospitals by the Centers for Medicare & Medicaid Services to ensure essential healthcare services remain accessible in rural areas.
What services does your hospital provide?
The Satanta District Hospital hosts a variety of services including:
Emergency Room (Level IV Trauma)
Hospital Stays for observation and Skilled Swing Bed that focuses on strengthening, wound care, antibiotic therapy, and more.
340B Pharmacy that provides discounted drug prices, curbside pickup, delivery, and mail service.
Radiology services including X-Ray, Cat Scan (64 slice), Ultrasound, MRI, and DEXA Scan
Laboratory services including Coagulation, Hematology, Immunology and serology, Microbiology, Transfusion, Urinalysis, Molecular testing, and COVID-19 testing
Physical Therapy including outpatient pre-hab (before surgery and rehab (after surgery/injury) for ages ranging from toddlers through seniors.
Respiratory Therapy services including EKG's, Holter Monitors, Pulmonary Function Test Cardiac & Pulmonary Rehabilitation
Holistic Pain Management with nerve and muscle injections
General surgery including Gallbladder, Colonoscopy, EGD (upper scope), Vasectomies, Hernia Repairs, Appendectomy, Central Lines, and Lipomas
Senior Behavioral Health including individual and group therapy.
Long-Term Living Residence, Legacy Suites
Two family practice clinics: one in Sublette, KS, and Satanta, KS
What are your hours of operation?
The Emergency Room is open 24/7. Ring the doorbell which goes to the Nurse’s Station if after regular business hours.
Where are you located?
We’re located at 401 Cheyenne Ave., Satanta, KS 67870. 4-5 blocks southwest of highway 56.
Is your Emergency Department open 24/7?
Yes, we are open 24/7.
What should I do in a medical emergency?
In the case of an emergency, call 911 or drive directly to the hospital. Ring the doorbell if after regular business hours to get the attention of the medical staff on duty.
Do you have air ambulance or transfer services?
Yes, as the only Level IV Trauma Center in southwest Kansas, we offer transfer services to higher-level trauma centers.
Can I see a specialist at your hospital?
We have a variety of specialists who make frequent visits to our hospital including holistic pain management.
Do you offer primary care or family medicine?
Yes, Satanta District Hospital has two family clinics: one in Satanta, KS, and one is Sublette, KS.
Do you have maternity services?
No, sadly the Satanta District Hospital does not offer maternity services but can refer you to another center for assistance.
Can I get physical therapy or rehabilitation services here?
Yes, we are happy to offer pre-hap and rehab physical therapy for all ages from toddlers to seniors.
What insurance plans do you accept?
We accept all major insurance and work with them to get you the best rate.
Do you offer financial assistance or sliding-scale fees?
While we don't typically finance any hospital accounts, we are aware that occasionally circumstances require individual consideration. For information concerning financial assistance programs, the patient or members of the patient’s immediate family should contact a financial counselor at the hospital prior to or during the patient’s stay.
We also give a portion of our services without charge to eligible persons who cannot afford to pay for care. To be eligible to receive uncompensated care, certain income requirements must be met. Proof of your household income will be required to help determine eligibility.
Will I receive more than one bill for my hospital visit?
Depending on your visit, you might receive several services such as anesthesiology, diagnostic imaging, and the operating room. Each service might result in a separate bill.
How does one pay their bill?
You can call (620) 682-8414 to make your payment over the phone. You can also come in person from 9-5 PM Monday through Friday to 401 Cheyenne Ave, Satanta, KS 67870 to pay in person.
How do I schedule or cancel an appointment?
Call 620-682-8414 and we can direct you to the correct service.
What precautions are in place for infection control?
We follow all standard practices to control infections including for our medical staff to use proper personal protective equipment and offer an isolation room for patients who need to be separated from other patients due to contagious diseases.
Are masks required in the facility?
No, masks are not required at our facility.
How do I apply for a job at your hospital?
Please visit our HR portal at https://satantahospital.bamboohr.com/careers to find a job at the hospital or our other facilities.
Can I volunteer or shadow at your facility?
Yes, we offer Job Shadowing opportunities for high school and college students. Job shadowing is unpaid and require no experience.
How can I contact the hospital for general inquiries?
For general inquiries, please call 620-682-8414.
What are your visiting hours and policies?
Visitation hours are from 9 AM to 9 PM. Each patient may have up to 2 guests at a time. One guest is allowed to stay overnight with the patient. All guests 12 years and younger must be accompanied by a parent.
Do you have accommodations for out-of-town family or caregivers?
One guest is allowed to stay overnight with the patient in their room. The hospital will provide sleeping materials to meet your needs.
What type of hospital is Satanta District Hospital?
Satanta District Hospital is a Critical Access Hospital (CAH) designated by the Centers for Medicare & Medicaid Services to ensure accessible healthcare services in rural areas.
What medical services are available at Satanta District Hospital?
The hospital offers emergency room services (Level IV Trauma), hospital stays, 340B Pharmacy, radiology, laboratory, physical therapy, respiratory therapy, holistic pain management, general surgery, senior behavioral health, and two family practice clinics in Satanta and Sublette.
Is the Emergency Department at Satanta District Hospital open 24/7?
Yes, the Emergency Room at Satanta District Hospital is open 24/7. After business hours, ring the doorbell to reach the Nurse’s Station.
Where is Satanta District Hospital located?
Satanta District Hospital is located at 401 Cheyenne Ave, Satanta, KS 67870, approximately 4-5 blocks southwest of highway 56.
How can I schedule or cancel an appointment at Satanta District Hospital?
You can schedule or cancel an appointment by calling 620-682-8414, and the staff will direct you to the correct service.
Does Satanta District Hospital accept insurance and offer financial assistance?
The hospital accepts all major insurance plans and works with them to get you the best rate. Financial assistance programs are available by contacting a financial counselor prior to or during your stay, with eligibility based on income requirements.
Are masks required at Satanta District Hospital?
No, masks are not required at Satanta District Hospital.
What nearby places might be helpful or of interest when visiting Satanta District Hospital?
Nearby places include Satanta Clinic for primary care, Legacy Suites for senior living, and Satanta Methodist Church for religious services. Visitors can find convenient care or community engagement near the hospital.
Where can I get food and refreshments near Satanta District Hospital?
Nearby options include Sacred Grounds Coffee and Nutrition for coffee and smoothies, La Popular for Mexican cuisine and breakfast, and Fran's Bar for a bar and lounge experience—perfect for meals before or after hospital visits.
What local services are available near Satanta District Hospital for daily needs or recreation?
Services near the hospital include Satanta Grocery for groceries, Satanta Recreation Commission for gym and sports activities, and Thee Cowboy Shack for antiques and thrift shopping, making it easy to handle errands or enjoy leisure time nearby.