Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being friendly, kind, and professional.
Long Wait Times
Many reviews highlighted long wait times, often exceeding expectations, which negatively impacted the overall experience.
Efficiency
Some customers reported quick and efficient service, particularly for drug screenings and other tests, though this was not universal.
Mixed Experiences
While many had positive interactions, there were notable complaints about unprofessional behavior from some staff members.
Cleanliness
The facility was generally described as clean and well-maintained, contributing to a positive atmosphere.
EC
Elza Clark
5 days ago
5.0
Everyone in the Lenexa facility are super nice & very attentive. The facility is kept tidy & clean. When my name was called & took me to my room there was a water bottle & snack which I thought was a very kind gesture.
MS
MELISSA SPRADLIN
Nov 10, 2025
5.0
The staff were friendly and professional! The physical therapist, was wonderful. She was very welcoming and made me feel very comfortable.
SW
Sarah Weekly
Nov 3, 2025
1.0
I went to the Concentra location for preemployment testing. They told me it would be 30-45 minutes, which in my opinion seemed excessive for 1 lab & a urine. Then 30 minutes later they told me my urine order wouldn’t scan. I had to call the company & suddenly it worked. 1 hour & 30 minutes later I went back for my urine. Then they told me they didn’t have orders for my labs. Low & behold they figured that out then I finally went back for my labs. During my visit their manager got there & the 2 people at the front asked if she was there to help them & she said NO, did you forget I’m your manager. As a manager that was an immediate red flag to me— your exact role as a manager is to support & help your team. Not impressed. I finally left 2 hours later after what should have taken no longer than 15 minutes.
PA
Pepper Ann
Oct 21, 2025
1.0
I came for a pre employment drug screen. The first day I called and was advised no appointment was needed. I got here at 11a and still was not done at 2pm. I cave back the next day with a scheduled appointment two hours in just to complete one part and i still waited over 2 hours. Employment places need to find someone else or let us use our own doctor’s office and they pay for it!
KM
Kathryn Meyer
Oct 20, 2025
4.0
I went in for a drug test and the online forms I was supposed to fill out got sent to the wrong number by accident so I ended up waiting for 20 minutes. I eventually went up and asked politely what happened and they were super nice and realized the mistake and then sent me the online forms and I was able to fill it out within five minutes. The ladies were super nice and efficient. I gave a four star just because I had to unexpectedly wait, but that’s not necessarily their fault.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care provide?
Concentra offers occupational health services, injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care in Lenexa, KS?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
At 14809 W 95th Street, Lenexa, KS 66215, United States.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Is Concentra Urgent Care accessible for wheelchair users?
No, the facility does not have wheelchair-accessible restrooms.
What languages are spoken at Concentra Urgent Care?
Services are provided in English.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link on their website to set up an account for workers' compensation injury consultation.
What nearby medical facilities and health services are close to Concentra Urgent Care?
Nearby medical-related places include Concentra Wellness/Mobile, Enhabit Home Health, Enhabit Hospice - Lenexa, and Home Sleep Testing by Sleeptopia, which can provide complementary health services.
Are there any home improvement or restoration services near Concentra Urgent Care?
Yes, Paul Davis Restoration and Jani-King janitorial services are close by, useful for home damage restoration and cleaning needs.
What local business services are available near Concentra Urgent Care?
Nearby businesses include Rimkus and AVANT ACOUSTICS for engineering services, and Technology Group Solutions, LLC. for corporate office services.