Concentra Urgent Care

3.8
1065 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
14809 W 95th Street, Lenexa, KS
66215, United States

Hours

Reviews

3.8
1,065 reviews
5 stars
636
4 stars
104
3 stars
53
2 stars
65
1 star
207

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, kind, and professional.

Long Wait Times

Many reviews highlighted long wait times, often exceeding expectations, which negatively impacted the overall experience.

Efficiency

Some customers reported quick and efficient service, particularly for drug screenings and other tests, though this was not universal.

Mixed Experiences

While many had positive interactions, there were notable complaints about unprofessional behavior from some staff members.

Cleanliness

The facility was generally described as clean and well-maintained, contributing to a positive atmosphere.
  • EC
    Elza Clark
    5 days ago
    5.0
    Everyone in the Lenexa facility are super nice & very attentive. The facility is kept tidy & clean. When my name was called & took me to my room there was a water bottle & snack which I thought was a very kind gesture.
  • MS
    MELISSA SPRADLIN
    Nov 10, 2025
    5.0
    The staff were friendly and professional! The physical therapist, was wonderful. She was very welcoming and made me feel very comfortable.
  • SW
    Sarah Weekly
    Nov 3, 2025
    1.0
    I went to the Concentra location for preemployment testing. They told me it would be 30-45 minutes, which in my opinion seemed excessive for 1 lab & a urine. Then 30 minutes later they told me my urine order wouldn’t scan. I had to call the company & suddenly it worked. 1 hour & 30 minutes later I went back for my urine. Then they told me they didn’t have orders for my labs. Low & behold they figured that out then I finally went back for my labs. During my visit their manager got there & the 2 people at the front asked if she was there to help them & she said NO, did you forget I’m your manager. As a manager that was an immediate red flag to me— your exact role as a manager is to support & help your team. Not impressed. I finally left 2 hours later after what should have taken no longer than 15 minutes.
  • PA
    Pepper Ann
    Oct 21, 2025
    1.0
    I came for a pre employment drug screen. The first day I called and was advised no appointment was needed. I got here at 11a and still was not done at 2pm. I cave back the next day with a scheduled appointment two hours in just to complete one part and i still waited over 2 hours. Employment places need to find someone else or let us use our own doctor’s office and they pay for it!
  • KM
    Kathryn Meyer
    Oct 20, 2025
    4.0
    I went in for a drug test and the online forms I was supposed to fill out got sent to the wrong number by accident so I ended up waiting for 20 minutes. I eventually went up and asked politely what happened and they were super nice and realized the mistake and then sent me the online forms and I was able to fill it out within five minutes. The ladies were super nice and efficient. I gave a four star just because I had to unexpectedly wait, but that’s not necessarily their fault.

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care provide?

Concentra offers occupational health services, injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care in Lenexa, KS?

They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.