Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
162 reviews
5 stars
155
4 stars
3
3 stars1
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, making the shopping experience enjoyable.
Store Cleanliness
The store was frequently noted as clean, organized, and well-maintained, contributing to a positive shopping atmosphere.
Product Selection
A wide variety of stylish frames and options were highlighted, with many customers appreciating the selection available.
Efficient Process
Many reviews mentioned the quick and easy process of selecting and purchasing glasses, often completed in under an hour.
Shipping Issues
Some customers experienced delays and issues with shipping, indicating a need for improvement in delivery services.
- VBVirginia BradfordNov 17, 20255.0The staff are friendly, knowledgeable, helpful and professional. I am never good at picking out frames for myself and the person helping me let me know (very gently) if a frame wasn't suitable for my face shape, complexion, etc.
- TFTroy FrazierNov 10, 20255.0The staff is always attentive and helpful. They service my needs as soon as I walk in the door.
- CSCARLA SENSINTAFFAROct 30, 20255.0Brie helped me select frames for my existing prescription. She was friendly, helpful and very knowledgeable. She answered all my questions and offered great suggestions. I highly recommend visiting them before buying.
- RWRobert WhiteOct 30, 20255.0I used the eye exam service at Warby Parker for the first time today and it was a great and seamless process. They conducted my eye exam, I ordered new glasses and had existing ones adjusted all in 30-40 minutes. Try that somewhere else! It is why I keep coming back and now with the eye exam as part of the experience, it just got better.
- KKKellyOct 23, 20255.0There was a small issue with my order that resulted in a cancellation, so I visited the store on 10/23 around 3:30 to get it resolved. I don’t remember the names of the two gentlemen who assisted me, but they were incredibly helpful and kind. I was helped right away with no wait, and the whole process was smooth, quick, and easy. I also needed help choosing between two styles, and the associate assisting me helped me pick the perfect pair. I’ve visited this location a few times, and every-time everyone has always been friendly and knowledgeable. I usually get stressed choosing new glasses, but the staff here always makes it a great experience. Thank you to the gentlemen who helped me!
Frequently Asked Questions About Warby Parker Town Center Crossing
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Town Center Crossing?
Bring your eyes to try on frames. For prescription purchases, a copy of your current prescription helps. If paying with FSA or HSA cards, bring those. This is a cashless location accepting credit and debit cards.
Does Warby Parker Town Center Crossing accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate using out-of-network benefits, though coverage varies by plan and location.
Can I get my glasses adjusted or measured at this location?
Yes, optical measurements and frame adjustments are available. All Warby Parker frames come with complimentary lifetime adjustments at any store.
What is the return and exchange policy at Warby Parker Town Center Crossing?
They offer a 30-day hassle-free return or exchange policy on eyewear and accessories purchased in-store or online, and accept contact lens returns within 30 days if unopened.
Are gift cards available at Warby Parker Town Center Crossing?
Yes, physical gift cards can be purchased in-store or online, and e-gift cards are also available for immediate use.
What products are available at Warby Parker Town Center Crossing?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with a wide range of frame styles and lens types.
What are the store hours for Warby Parker Town Center Crossing?
Open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can nearby shopping and dining spots enhance my visit to Warby Parker Town Center Crossing?
After your eyewear visit, explore nearby places like North Italia for Italian dining, The Roasterie Café for coffee, or shop fashion at lululemon or J.Crew within Town Center Crossing.
Is public transit or parking convenient when visiting Warby Parker at Town Center Crossing?
While specific transit details aren't listed, Town Center Crossing is a major shopping center with accessible parking and nearby shopping options, making your visit convenient.
Are there any nearby wellness or spa options around Warby Parker Town Center Crossing?
Yes, you can visit SalonOne19 and Spa or Woodhouse Spa - Leawood nearby for beauty and relaxation services before or after your eyewear shopping trip.