Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
894 reviews
5 stars
585
4 stars
108
3 stars
41
2 stars
22
1 star
138
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is frequently described as friendly, polite, and professional, providing good customer service.
Wait Times
Customers reported long wait times, with some experiencing waits of over two hours, particularly for physicals and drug tests.
Quality of Care
Many reviews highlight the quality of care provided by doctors, particularly Dr. Wakwaya, who is noted for his thoroughness and patient interaction.
Check-in Process
The check-in process received mixed feedback, with some finding it efficient while others experienced issues with appointment scheduling and system errors.
Cleanliness
The facility is generally described as clean and hygienic, contributing positively to the overall experience.
- JAJerome AtwoodNov 10, 20255.0In and out quick ,good customer service and very clean oriented business
- JCJessica Jackson (ChevySweetheart83)Nov 10, 20253.0The nurses and front staff are absolutely amazing!
- MDMarcus DuncanOct 27, 20254.0Dr. Wakwaya was very helpful and knowledgeable. The front desk lady that checked us in was not very pleasant. We waited for about 45 minutes before we could be seen. We had to wait another 30 minutes for an X-ray. I was prescribed 3 different medications that have been very helpful.
- PHPeachez HinsonOct 20, 20255.0Staff Was Great, Services Were Pretty Quick
- AWAviya WyattOct 20, 20255.0The people working there are awesome and very polite
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM, and closed on weekends and major holidays like Thanksgiving, Christmas, and New Year's Day.
Where is Concentra Urgent Care located?
It is located at 4214 Kansas Avenue, Kansas City, KS 66106, United States.
Does Concentra Urgent Care accept insurance and what payment methods are available?
They accept payments via American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there wheelchair accessible restroom availability at Concentra Urgent Care?
Yes, Concentra Urgent Care has wheelchair accessible restrooms available, but no general restrooms noted.
How can I contact Concentra Urgent Care for inquiries or appointments?
You can call them at +1 913-321-7557 or visit their website at https://www.concentra.com/urgent-care-centers/kansas/kansas-city/kansas-avenue-urgent-care/ for more information.
What nearby businesses might be useful for customers visiting Concentra Urgent Care?
Nearby businesses like QuikTrip gas station and McDonald's restaurant offer convenient options for fuel and food before or after your visit.
Are there any nearby credit unions for financial services around Concentra Urgent Care?
Yes, Unity One Credit Union and Argentine Santa Fe Industrial Credit Union are nearby for banking and financial services.
Which nearby transit stations can help me reach Concentra Urgent Care?
You can use Bnsf Argentine Crew Facility 3E and Kansas City Terminal Railway train stations nearby to access the area.
Is Concentra Urgent Care affiliated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.