Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
677 reviews
5 stars
444
4 stars
83
3 stars
41
2 stars
31
1 star
78
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being professional, friendly, and courteous throughout their visits.
Long Wait Times
Numerous reviews highlighted excessive wait times, with some customers reporting waits of over two hours for routine services.
Mixed Experiences with Care
While some patients felt well cared for and listened to, others reported feeling dismissed or not adequately supported by the medical staff.
Efficiency Issues
Several reviews mentioned inefficiencies in the process, including mistakes with drug tests and unclear instructions, leading to frustration among customers.
Cleanliness and Environment
The clinic was generally noted for being clean and having a pleasant atmosphere, contributing positively to the overall experience.
- DODennis O'Krey1 day ago5.0Staff was professional, friendly, and knew what they were doing. Was in and out pretty quickly with the amount of people that were there.
- HGHope GilbertNov 17, 20255.0Very easy process from check in at front desk, quick response by staff who were kind and knowledge! I went for a drug screen for a new job, but they are a VA authorized urgent care. They have a nice waiting room as well
- CMCrystal MorrisNov 17, 20254.0Didn't have any issues, did what they were supposed to, and answered any questions I had.
- JLJamaine LucasNov 11, 20255.0Very attentive to your needs. Didn't make me feel uncomfortable. They were professional in there care to serve the customer.
- CSConnor SobieralskiNov 5, 20251.0Reporting their doctor to the medical board. Remember to hand up before you start bad mouthing patients and their medications
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in South Bend provide?
Concentra Urgent Care offers workers comp injury treatment, travel health, occupational health services, urgent care, physical and occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 19567 Cleveland Road, South Bend, IN 46637, USA.
What are the business hours of Concentra Urgent Care in South Bend?
The clinic is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care accessible for people with disabilities?
Yes, the facility has a wheelchair accessible entrance.
How can I contact Concentra Urgent Care?
You can reach them by phone at +1 574-277-7600 or by fax at +1 574-277-7690.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/indiana/indianapolis/south-bend-urgent-care/ and social media handles on Facebook, Instagram (@concentrahealth), and Twitter (@concentra).
What can I expect from Concentra Urgent Care's healthcare services?
Concentra provides prompt and effective care to injured employees as well as urgent care services to the community.
Are there any medical centers near Concentra Urgent Care where I can seek additional health services?
Yes, Wipperman Occupational Health and the Center for Hospice and Palliative Care, Inc. are nearby to provide specialized medical services.
Where can I find places to eat or relax near Concentra Urgent Care?
Nearby dining options include The Lucky Gnome pub, The Bend Pub and Grill at the Ramada South Bend, Krispy Krunchy Chicken, Arby's, Eleni's Restaurant, Starbucks, Steak 'n Shake, and Juicy Buffet.
Are there hotels close to Concentra Urgent Care for visitors needing accommodation?
Yes, nearby hotels include The Clover Hotel, Ramada by Wyndham South Bend, Staybridge Suites South Bend-University Area, Waterford Estates Lodge, and Homewood Suites by Hilton South Bend Notre Dame Area.