Business Details
About
Medical Service OrganizationBeacon Health System
Beacon Health System currently has visitor restrictions in place for our hospitals and outpatient centers to help minimize the risk of COVID-19 (coronavirus) to our patients. Get the most up-to-date restrictions on our website. Beacon Health System provides care to more than 4,000 patients each day in northern Indiana and southern Michigan. As a not-for-profit, community-governed health system, we target an annual operating income of 4% from our operations. This operating income balances the healthcare needs of the community with the ability to reinvest in the facilities, equipment and talented clinical providers. The accumulated earnings are managed through an investment committee of our volunteer Board and guided by an investment policy which the committee approves and monitors. This is done to obtain financial returns that are then directed back into the organization and community to improve the overall health of the communities we serve and to ensure long-term viability of healthcare for the region.
Location
Hours
Reviews
2.3
47 reviews
5 stars
13
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25
- CBCheryl Bradford6 days ago5.0I went to Beacon Memorial on January 1st and was barely able to breathe. Diagnosed with RSV, laryngneal strider, COPD exacerbation, Asthma and broncial difficulties. My breathing was so bad they had to give me epinephrine for me to breath right for a couple days. Followed by a great respiratory treatment plan. They kept me until today the 6th. I had the best care I have ever had.In a hospital. I was sincerely scared that I was going to die. The staff was extremely comforting, attentive, professional, compassionate, efficient, ethical, wise, kind, fun and nurturing. The food was great as well. Excellent care!
- SBStephanie B.Dec 31, 20251.0AVOID at all costs!!!! Billing is an absolute nightmare. They failed to collect my address off my license (or any other PII) when I was seen for emergency service in September, despite being provided both that and my insurance card. Because they did not collect my info (by either asking me or by copying it from my ID) they were unable to send a bill for the balance due after insurance coverage. I never received a bill so couldn’t pay it. I contacted them the first week of December to followup as I’d seen the statement of benefits from my insurance but never received an actual bill and was told my account had been sent to collections 12/1. I call collections to try to pay the pill, they say they do not have my account and say to try again in 7-10 days. I try again 12/30 but they still do not have it because Beacon didn’t provide them with a complete account (they couldn’t look it up by address, SS, phone number - nothing, because Beacon didn’t provide them that info). I tried calling Beacon for the second time and received TERRIBLE customer service where the woman kept saying “you’re responsible for paying your bill” when I explained that is literally what I’ve been trying to do all month. I again left a message for the supervisor but didn’t hear back last time so I’m not optimistic. I’ve never had to work so hard to pay a bill in my life. 0/10.
- RSRichard SwanDec 31, 20251.0Very unprofessional was told by scheduling i had a dr appointment in Marshall in their office when arrived they said I was in wrong place needed be in Battle Creek I asked if I should drive over can you call them and help me out the receptionist said no you'll have to figure it out yourself here's the address and phone number tried calling 15 times while drive over was here at 9:50 explained what happened .. after several minutes the schedule came up and said we can still see you you'll just have to wait not there are 4 or so patients in front of you. This was their mistake and I'm being punished for it.
- GUGoogle UserNov 19, 20252.0Service at the location was great when it was borgess. 4 months after I was seen I still haven’t been billed. They say they’re still in the process. Coming up on year end where my FSA is about to expire and I can’t pay the bill. They also make you wait for 5 minutes before an operator directs you to the department you’re calling for then another 5-10 minutes in an automated system that asks you if you need to speak with a person 3 desperate times and I get forwarded to a call center with someone who can’t speak English. I understand their limitations as a person but blame the hospital for hiring these people. Now someone in the Middle East needs my SOC and all my personal info in order for me to pay a bill? How is that secure?
- JFJulia FordOct 30, 20252.0I like my Dr. and hope I can keep her. However Beacon health is a disaster. Billing is a disaster. If you ask a question about anything other than what you're scheduled for, you will get a separate bill for outpatient services. They will do everything to make sure you pay more than you need to. Run away from Beacon health
Frequently Asked Questions About Beacon Health System
What does Beacon health system do?
Beacon Health System provides care to more than 4,000 patients each day in northern Indiana and southern Michigan. As a not-for-profit, community-governed health system, we target an annual operating income of 4% from our operations. This operating income balances the healthcare needs of the community with the ability to reinvest in the facilities, equipment and talented clinical providers. The accumulated earnings are managed through an investment committee of our volunteer Board and guided by an investment policy which the committee approves and monitors. This is done to obtain financial returns that are then directed back into the organization and community to improve the overall health of the communities we serve and to ensure long-term viability of healthcare for the region.
Where is Beacon Health System?
Headquartered in South Bend, Indiana, with 20 specialized partners and more than 7,000 associates throughout the region, Beacon connects you with the care you and your family need to be your very best. That takes expertise. We are the regional leader in comprehensive, integrated services — from childbirth and pediatrics to cancer, trauma, heart and vascular, stroke, orthopedics and sports medicine, surgery, mental health and so much more.
What services does Beacon Health System provide?
Beacon Health System offers comprehensive medical services including emergency care, pediatrics, cancer treatment, heart and vascular care, mental health, orthopedics, surgery, and wellness programs.
Where is Beacon Health System located?
Beacon Health System is located at 615 N Michigan St, South Bend, Indiana, 46601, USA.
What are the operating hours of Beacon Health System?
Beacon Health System operates 24 hours a day, 7 days a week.
How can I schedule an appointment for a COVID-19 test at Beacon Health System?
You can schedule a COVID-19 test appointment online at https://coronavirus.beaconhealthsystem.org/testing/.
What languages are supported at Beacon Health System?
Beacon Health System offers services in English and Spanish.
How can I contact Beacon Health System by phone?
You can contact Beacon Health System at +1 574-647-1000.
Where can I find more information about Beacon Health System online?
Visit their official website at https://www.beaconhealthsystem.org for more information.
Are there nearby hospitals close to Beacon Health System?
Yes, nearby hospitals include Memorial Hospital, South Bend Memorial Hospital, and Beacon Children’s Hospital, which provide additional health services in the area.
What dining options are available near Beacon Health System?
Nearby dining options include the South Bend Chocolate Cafe and Subway, offering convenient places to eat before or after your visit.
Are there other medical centers or specialists near Beacon Health System?
Yes, there are multiple specialized medical centers nearby such as the Magnetic Resonance Imaging Center, Plastic Surgery Center, and Advanced Ophthalmology Michiana.