Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
874 reviews
5 stars
575
4 stars
78
3 stars
30
2 stars
43
1 star
148
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is consistently described as friendly, professional, and caring, contributing to a positive atmosphere.
Wait Times
Many customers reported long wait times, often exceeding expectations, even with appointments.
Facility Cleanliness
The facility is noted for being clean and well-maintained, enhancing the overall experience.
Mixed Experiences
While many had positive interactions, some customers reported dissatisfaction with specific staff members or experiences, particularly regarding communication and service efficiency.
- ABAdam Bales1 day ago5.0They have "Always" been "Professional" when ever I have been in there. They got me in "Quickly" and was "Very Polite" with each Station, I was taken too.
- KRK RDec 30, 20255.0I went there for a DOT Physical. Although I did not get clearance, the staff was very helpful with the on-line system that was sent by the job I applied for. From the front receptionist, to the nurse, to the provider, they were all polite and informative about my next steps. That is rare these days and I just want to let them know, I appreciate them. The atmosphere they have created promotes others to be kind, respectful and helpful as well. Thank you Concentra!
- RWRobin WebsterDec 29, 20255.0Caring and listens . Currently seeing John H. As the physician and Adel as PT. The staff is very friendly . You don’t feel rushed . They actually care .
- MHMark HerringDec 29, 20254.0The office staff were very polite and efficient. Dr Mark is the best!
- CBClay BatioDec 29, 20254.0Staff was very friendly and helpful procedure was quick but there was a very long wait
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care offers services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
What are the regular operating hours for Concentra Urgent Care in Muncie?
The center is open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 4:00 PM. It is closed on Sundays.
Is Concentra Urgent Care accessible for people with disabilities?
Yes, Concentra Urgent Care has a wheelchair accessible entrance.
Where is Concentra Urgent Care located?
It is located at 4125 W Clara Lane, Muncie, IN 47304, United States.
How can I contact Concentra Urgent Care for appointments or inquiries?
You can reach them by phone at +1 765-288-8800 or fax at +1 765-751-2278.
Are there any special holiday hours I should be aware of for Concentra Urgent Care?
The center is closed on November 27, December 25, and January 1. On December 24, it operates from 8:00 AM to 3:00 PM.
Can you tell me about nearby places of interest that I might visit before or after my appointment at Concentra Urgent Care?
Nearby places include Miracle in Motion Ultrasound and Reproductive Center for diagnostic services, The UPS Store 3055 for printing and shipping services, and Escapades Family Fun Center which offers arcade and entertainment options.
Where can I find food options nearby Concentra Urgent Care?
Nearby dining options include Teppanyaki Grill and Buffet, Yummy Grill And Buffet offering Chinese and sushi cuisine, Ryan's American Restaurant, and Breakers Billiards which also serves as a bar.
Are there any automotive services near Concentra Urgent Care?
Yes, Perfection Auto Glass and Professional Auto Glass provide windshield installation and repair, and Stoops Buick GMC and Stoops Automotive Group offer car dealership and automotive repair services nearby.
How can nearby services like The UPS Store help me when visiting Concentra Urgent Care?
The UPS Store offers printing, shipping, and freight services which can be convenient for patients who need to send documents or packages related to their medical care or work while visiting Concentra Urgent Care.