Children's Dental Center

4.4
364 reviews

About

Pediatric DentistryDentistTeeth Whitening Service
We are open and treating patients needing children's dentistry services. We will also continue to support those needing emergency dental care. Call us to schedule your appointment today.

Details

  • RestroomAvailable

Location

Children's Dental Center
7863 Broadway, Merrillville, IN
46410, United States

Hours

Reviews

4.4
364 reviews
5 stars
289
4 stars
18
3 stars
7
2 stars
3
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Competence

Many customers praised the staff for being friendly, professional, and good with children, especially those with special needs.

Communication Issues

Several reviews highlighted poor communication regarding policies and billing, leading to frustration and dissatisfaction among parents.

Child Comfort

While some parents reported positive experiences with staff making their children feel comfortable, others expressed concerns about the treatment methods used, which they felt were too harsh.

Appointment Management

Customers noted issues with scheduling and appointment management, including long wait times and last-minute cancellations.

Mixed Experiences

Overall, experiences varied widely, with some families having positive visits while others reported traumatic experiences for their children.
  • RP
    Raven Penn
    6 days ago
    5.0
    I used to go here as a child and now I bring my children. The staff is always warm and welcoming. They are great!
  • NA
    Nico Aliaga
    Nov 13, 2025
    1.0
    Very unclear with scheduling an oh man good luck being on hold for 30 minutes trying to get a hold of somebody
  • BC
    Brittany Crawford
    Oct 28, 2025
    5.0
    Dr. Rutherford is efficient and nice. Works well with my kids. I would recommend her to anyone.
  • EV
    Emily Verschoor
    Oct 27, 2025
    1.0
    I would NOT recommend!! I would give 0 stars if I could. The first consultation the doctor we saw was not empathetic or kind. I was told that I could go back with my child for a procedure if I booked a 9am. By chance I had called to follow up on the future billing and was informed I would not be allowed to go back, it was only one person in the practice that had that policy (the doctor I did not want to see). After waiting on hold for an hour and the office manager promising me a follow up call the same day to see if another doctor in the practice will allow this, I heard nothing. This was also not the first time I waited on hold for such a long time. I then attempted to follow up again and this was last week, still nothing. I was told every time the office was short staffed. For a time sensitive procedure, I was very disappointed that this office doesn’t seem to take care seriously. I truly believe that a parent being with a child for a procedure should be a case by case basis and this office seems to have a very hard stance on parents not being with the child, be warned.
  • JL
    Julie Landers
    Oct 27, 2025
    1.0
    One of my children needed a crown. It was too big and fell off. We were told when we got the crown to bring it in and they'd put in on for free. We took it back, and they charged us for putting it back on because they only do it for free if you have a certain type of insurance. Poor work, and bad service. I contacted the office numerous times, and at first they refused to call me back. Then they refused to help. On top of that, my child hates the dentist because the staff we worked with are not good with kids. They yelled at him instead of trying to calm him when he was frightened. Do yourself and your children a favor, and stay away.

Frequently Asked Questions About Children's Dental Center

What types of dental services does Children's Dental Center in Merrillville offer?

Children's Dental Center offers general dentistry, family and pediatric dental care, teeth whitening, oral surgery, fluoride treatments, and dental sealants.

What special dental services are available at Children's Dental Center?

They specialize in athletic mouthguards, nitrous oxide sedation, and school dental exams.