Birchwood Family Dental

4.4
446 reviews

About

Dentist

Location

Birchwood Family Dental
1375 South Lebanon St, Lebanon, IN
46052, United States

Hours

Reviews

4.4
446 reviews
5 stars
354
4 stars
32
3 stars
7
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is consistently described as friendly, courteous, and professional, making patients feel comfortable and at ease.

Patient Care

Many reviews highlight the thoroughness and compassion shown by the dental team, particularly in addressing patient concerns and anxiety.

Scheduling Issues

Several customers reported problems with scheduling and wait times, indicating a need for improvement in appointment management.

Quality of Treatment

While many patients praised the quality of care and successful procedures, there were some complaints about misdiagnoses and issues with fillings.

Emergency Services

The practice is noted for its responsiveness to dental emergencies, with many patients appreciating the prompt care they received.
  • MA
    Melissa Arnold
    Nov 13, 2025
    5.0
    From the initial phone call all the way through my tooth extraction was a very reassuring experience. The receptionist was very gentle speaking and made me feel more at ease during my initial call. On the first visit I met Casey. This young man was incredibly compassionate and friendly. He has excellent social skills. Dr Lu was very patient with me. He made sure I was completely numb and comfortable through the entire procedure. I would highly recommend these 3 individuals for your dental needs.
  • MG
    Mary Gilbert
    Oct 5, 2025
    5.0
    Everyone was very helpful and courteous. I had a bit of waiting time. All in all it was a pleasant experience.
  • JW
    Julia Wallace
    Sep 2, 2025
    5.0
    Dr. Lu and the team are all amazing! They are friendly and explain everything, never before have I felt this much ease at a dentist's office. Highly recommend them to anyone!
  • EM
    Esther Monahan
    Aug 16, 2025
    5.0
    I had insurance issues and in terrible pain. They really helped me.
  • LD
    Larry Dorris
    Jul 31, 2025
    4.0
    All staff were very nice and pleasant. Each person throughly explained each process that was about to take place

Frequently Asked Questions About Birchwood Family Dental

What are the regular business hours of Birchwood Family Dental?

Birchwood Family Dental is open Monday through Thursday from 8:00 AM to 5:00 PM and is closed on Fridays, Saturdays, and Sundays.

Is Birchwood Family Dental open on Fridays?

Birchwood Family Dental is normally closed on Fridays but is open every other Friday.