The staff is consistently described as friendly, courteous, and professional, making patients feel comfortable and at ease.
Patient Care
Many reviews highlight the thoroughness and compassion shown by the dental team, particularly in addressing patient concerns and anxiety.
Scheduling Issues
Several customers reported problems with scheduling and wait times, indicating a need for improvement in appointment management.
Quality of Treatment
While many patients praised the quality of care and successful procedures, there were some complaints about misdiagnoses and issues with fillings.
Emergency Services
The practice is noted for its responsiveness to dental emergencies, with many patients appreciating the prompt care they received.
MA
Melissa Arnold
Nov 13, 2025
5.0
From the initial phone call all the way through my tooth extraction was a very reassuring experience. The receptionist was very gentle speaking and made me feel more at ease during my initial call. On the first visit I met Casey. This young man was incredibly compassionate and friendly. He has excellent social skills. Dr Lu was very patient with me. He made sure I was completely numb and comfortable through the entire procedure. I would highly recommend these 3 individuals for your dental needs.
MG
Mary Gilbert
Oct 5, 2025
5.0
Everyone was very helpful and courteous. I had a bit of waiting time. All in all it was a pleasant experience.
JW
Julia Wallace
Sep 2, 2025
5.0
Dr. Lu and the team are all amazing! They are friendly and explain everything, never before have I felt this much ease at a dentist's office. Highly recommend them to anyone!
EM
Esther Monahan
Aug 16, 2025
5.0
I had insurance issues and in terrible pain. They really helped me.
LD
Larry Dorris
Jul 31, 2025
4.0
All staff were very nice and pleasant. Each person throughly explained each process that was about to take place
Frequently Asked Questions About Birchwood Family Dental
What are the regular business hours of Birchwood Family Dental?
Birchwood Family Dental is open Monday through Thursday from 8:00 AM to 5:00 PM and is closed on Fridays, Saturdays, and Sundays.
Is Birchwood Family Dental open on Fridays?
Birchwood Family Dental is normally closed on Fridays but is open every other Friday.
Where is Birchwood Family Dental located?
They are located at 1375 South Lebanon St, Suite 200, Lebanon, IN 46052, United States.
How can I schedule an appointment with Birchwood Family Dental?
You can schedule an appointment by visiting their online reservation page.
What is the contact phone number for Birchwood Family Dental?
You can reach Birchwood Family Dental by phone at +1 765-484-8951.
Does Birchwood Family Dental have an online presence on social media?
Yes, Birchwood Family Dental has a Facebook page accessible at https://www.facebook.com/1436891756426402.
What are some dental clinics near Birchwood Family Dental?
Nearby dental clinics include Dental Care of Indiana, Indiana Dentures and Implants, and Mccall Dentures Lebanon.
Are there any dining options close to Birchwood Family Dental?
Yes, nearby dining options include Penn Station East Coast Subs, Starbucks, Speedway convenience store with food options, and Wendy's fast food restaurant.
Can I find pet care services near Birchwood Family Dental?
Yes, Pleasant Paws Veterinary Care is a nearby pet services provider located close to Birchwood Family Dental.
Are there any beauty or wellness services near Birchwood Family Dental?
Yes, Paradise Nails, a nail and beauty salon, is located nearby for your beauty and spa needs.