Business Details
About
Eye Care Center
MEDiSURG is the industry's leading independent experts in eye surgical equipment. We provide ophthalmic and phaco surgical equipment as well as perform service, preventive maintenance, and safety testing on surgical and diagnostic equipment in hospitals, surgery centers, and doctors offices. By working with MEDiSURG, you gain access to a dedicated surgical eye equipment training and partner who understands the demands of modern ophthalmic practices. From extending the life of your surgical systems to equipping your staff with the knowledge they need, we’re here to make a lasting difference in your practice.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
13 reviews
5 stars
12
4 stars
1
3 stars0
2 stars0
1 star0
- FVFabio VilelaDec 17, 20255.0Best training in my life so far! Staff are very friendly, a lot of knowledge in the field, they are very helpful all the time. I would give them a lot more star if I could!
- HJHoward JansenNov 17, 20255.0I enrolled in the Centurion phaco training course during the latter part of June 2025. It was a great experience for me. I was treated with hospitality, and treated to an educational wealth of knowledge. I have since completed PMs on 10 Centurion phaco machines, all thanks to the training that I received at MEDiSURG.
- DNDavid NeelyNov 7, 20255.0Always great and very helpful!
- SSSEE Warehouse ScannerNov 3, 20255.0Very reliable and quick! Thank you for all your help!
- JCJoey ColaruloOct 17, 20255.0We have done business with Medisurg for over a decade. They are masters at their craft and the crew is a pleasure to work with. Thank you for all you do for us.
Frequently Asked Questions About MEDiSURG
What services does MEDiSURG provide?
MEDiSURG offers a range of services including the sale of new and refurbished equipment, preventive maintenance and repair services, biomedical training programs, and the sale of parts and handpieces.
Which surgical systems do you specialize in?
Our specialization includes Alcon systems such as Centurion, Infiniti, Constellation, and PurePoint, as well as Bausch & Lomb and AMO systems.
Do you offer training for technicians and surgeons?
Yes, we provide accredited training programs, both hands-on and online, covering preventive maintenance, troubleshooting, and operating room setup.
Are your training programs certified?
Indeed, our programs are CEU-accredited and come complete with manuals, toolkits, and certificates upon completion.
Do you provide emergency repair or remote support?
We offer tele-tech support and quick response services for urgent situations requiring immediate attention.
Can you help with compliance and documentation?
Certainly. Our training and service adhere to AAMI standards and include necessary compliance documentation.
Where are you located and do you serve nationwide?
Our headquarters are in Indianapolis, Indiana, and we provide services to clients throughout the United States.
Do you sell refurbished equipment?
Yes, we offer fully tested and certified refurbished systems as a cost-effective alternative for our clients.
How do I schedule training or service?
To schedule training or request service, please reach out to MEDiSURG via telephone, email, or through our website to book sessions or obtain quotes.
What types of surgical equipment does MEDiSURG specialize in?
MEDiSURG specializes in phacoemulsification and vitrectomy systems for cataract and retinal surgeries, including brands like Alcon Centurion, Constellation, and Infiniti.
Does MEDiSURG offer refurbished surgical equipment?
Yes, MEDiSURG offers refurbished surgical systems that are thoroughly tested, available for sale, rent, or lease, with comprehensive warranties.
What training programs does MEDiSURG provide?
MEDiSURG offers comprehensive training programs for biomedical engineers, surgical staff, and physicians, including hands-on courses on preventive maintenance and troubleshooting, available both in-person and online.
Are MEDiSURG's training courses accredited?
Yes, all MEDiSURG training courses are accredited by the AAMI Credentials Institute and offer continuing education credits (CEUs).
Can I learn how to service eye surgical equipment at MEDiSURG?
Absolutely. MEDiSURG is the sole provider of dedicated service school training that covers full disassembly and component replacement of eye surgical equipment.
What are the office hours for MEDiSURG?
MEDiSURG operates Monday through Friday from 8:00 AM to 5:00 PM, with 24/7 emergency services available.
What payment options does MEDiSURG accept?
MEDiSURG accepts American Express, Check, Discover, Invoice, MasterCard, and Visa as payment methods.
Where is MEDiSURG located?
MEDiSURG is located at 6890 Hawthorn Park Dr, Indianapolis, IN 46220, USA.
Which nearby businesses might customers visit when coming to MEDiSURG?
Customers visiting MEDiSURG can also find services nearby such as Alleviation Lyfe Therapy spa for relaxation or California Connection Gourmet for catering and dining options, enhancing their visit.
How can nearby facilities like Simply Self Storage or The Davey Tree Expert Company be useful to MEDiSURG customers?
Nearby facilities such as Simply Self Storage offer convenient storage solutions, and The Davey Tree Expert Company provides landscaping services, which might be helpful for local businesses or customers managing property during visits to MEDiSURG.
Are there fitness or wellness centers near MEDiSURG if customers want to stay active?
Yes, nearby fitness and wellness options include KAHA FITNESS gym, Indy Boxing Club x Team HA Fit, and Team HA Sports Performance and Wellness, offering customers opportunities to maintain their health before or after visits to MEDiSURG.