Concentra Urgent Care

4.5
667 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
8257 Center Run Rd, Indianapolis, IN
46250, United States

Hours

Reviews

4.5
667 reviews
5 stars
522
4 stars
61
3 stars
19
2 stars
15
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is consistently described as friendly, professional, and efficient, contributing to a positive experience for many customers.

Quick Service

Many reviews highlight the quick service and minimal wait times, with several customers noting they were in and out in under 30 minutes.

Clean Environment

Customers frequently mention the cleanliness of the facility, which adds to their overall satisfaction.

Mixed Experiences

While most feedback is positive, there are some complaints about rude front desk staff and long wait times on certain days.

Customer Care

Several reviews emphasize the caring and attentive nature of the staff, making patients feel valued and well taken care of.
  • CM
    Carter Mills
    Nov 17, 2025
    5.0
    Experience was great fastest speedy services. Great employees.
  • SM
    Shannon Morris
    Nov 11, 2025
    1.0
    I had to get my TB test done and so my company that I was starting at had me go there to get a drug screen and a TB test. Everything was good with the drug screen and TB test this time, but when it came to the TB test being able to be read.. that’s where trouble all started. The location in Castleton, closes early compared to other locations and The staff fails to let you know that they are closed on weekends unless you want to drive all the way to the airport. Anyways, so I couldn’t get my TB test read, which lead me to go back to get another TB test. And this is where it gets fishy. I got one done in my right arm, and apparently the girl went too deep and so another girl did one in my left arm and to be honest, I believe she went to deep as well. I’ve had plenty of TB test done since I work in the medical industry and not one of them have ever look like these on my arms. I’m definitely worried when I go back to get them read that they’re gonna tell me something completely different and I’ll have to do it again. So I’m not sure if this location can be trusted or if this is just a fluke, but I would stay clear of this location
  • AC
    Andrae Camp
    Oct 20, 2025
    5.0
    Some process Tiffany was very knowledgeable and helpful. Definitely would recommend if you need something done.
  • CI
    Carlos Alarcon IV
    Oct 13, 2025
    5.0
    Had a great experience @ this Concentra! The staff was incredible, very friendly and helpful answering any and every question that I had. Would definitely recommend.
  • CW
    Connie Williams
    Oct 6, 2025
    5.0
    Truth be told, I only have good things to say about my visit to Concentra Urgent Care. From the friendly employees who checked me in, to the very comfortable and spacious waiting room and all the way up to the medical staff in its entirety... So yeah, I truly appreciate the topnotch service and solid professionalism which equated to one amazing experience...✅️✅️✅️ Date Posted: 10/6/25 Date Of Visit: 10/3/25 Mr. Connie Williams...

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 8257 Center Run Rd, Indianapolis, IN 46250, United States.