Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The staff is consistently described as friendly, professional, and efficient, contributing to a positive experience for many customers.
Quick Service
Many reviews highlight the quick service and minimal wait times, with several customers noting they were in and out in under 30 minutes.
Clean Environment
Customers frequently mention the cleanliness of the facility, which adds to their overall satisfaction.
Mixed Experiences
While most feedback is positive, there are some complaints about rude front desk staff and long wait times on certain days.
Customer Care
Several reviews emphasize the caring and attentive nature of the staff, making patients feel valued and well taken care of.
CM
Carter Mills
Nov 17, 2025
5.0
Experience was great fastest speedy services. Great employees.
SM
Shannon Morris
Nov 11, 2025
1.0
I had to get my TB test done and so my company that I was starting at had me go there to get a drug screen and a TB test. Everything was good with the drug screen and TB test this time, but when it came to the TB test being able to be read.. that’s where trouble all started. The location in Castleton, closes early compared to other locations and The staff fails to let you know that they are closed on weekends unless you want to drive all the way to the airport. Anyways, so I couldn’t get my TB test read, which lead me to go back to get another TB test. And this is where it gets fishy. I got one done in my right arm, and apparently the girl went too deep and so another girl did one in my left arm and to be honest, I believe she went to deep as well. I’ve had plenty of TB test done since I work in the medical industry and not one of them have ever look like these on my arms. I’m definitely worried when I go back to get them read that they’re gonna tell me something completely different and I’ll have to do it again. So I’m not sure if this location can be trusted or if this is just a fluke, but I would stay clear of this location
AC
Andrae Camp
Oct 20, 2025
5.0
Some process Tiffany was very knowledgeable and helpful. Definitely would recommend if you need something done.
CI
Carlos Alarcon IV
Oct 13, 2025
5.0
Had a great experience @ this Concentra! The staff was incredible, very friendly and helpful answering any and every question that I had. Would definitely recommend.
CW
Connie Williams
Oct 6, 2025
5.0
Truth be told, I only have good things to say about my visit to Concentra Urgent Care. From the friendly employees who checked me in, to the very comfortable and spacious waiting room and all the way up to the medical staff in its entirety... So yeah, I truly appreciate the topnotch service and solid professionalism which equated to one amazing experience...✅️✅️✅️
Date Posted: 10/6/25
Date Of Visit: 10/3/25
Mr. Connie Williams...
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 8257 Center Run Rd, Indianapolis, IN 46250, United States.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care wheelchair accessible?
No, the facility does not have wheelchair accessible restrooms.
How can employers set up an account with Concentra?
Employers can set up an account by visiting the provided link for workers comp injury consultation.
Does Concentra Urgent Care provide services in multiple languages?
Services are provided in English.
Are there any nearby recreational shops close to Concentra Urgent Care?
Yes, HobbyTown (a hobby shop and toy store) and Disc Golf Mart - Indianapolis (sporting goods and bicycle shop) are nearby for recreational shopping before or after your visit.
What dining options are available near Concentra Urgent Care?
Nearby dining includes Asaka Japanese Restaurant for sushi and Japanese cuisine, The Yard Line for American bar and grill, and Hooters offering pub and sports bar atmosphere.
Are there accommodations or hotels near Concentra Urgent Care?
Yes, Best Western Castleton Inn and Days Inn by Wyndham Indianapolis Northeast are nearby options for lodging.