Concentra Urgent Care

4.3
662 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
7301 Georgetown Rd, Indianapolis, IN
46268, United States

Hours

Reviews

4.3
662 reviews
5 stars
490
4 stars
59
3 stars
20
2 stars
19
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is frequently described as friendly, courteous, and professional, contributing to a positive experience for many customers.

Wait Times

Customers expressed frustration with long wait times, particularly for drug screenings and physicals, indicating a need for improved efficiency.

Cleanliness

The facility is noted for being clean and orderly, which enhances the overall customer experience.

Customer Service

While many reviews highlight excellent customer service, there are instances of poor communication and unprofessional behavior from some staff members.

Overall Experience

Many customers report a generally positive experience, appreciating the helpfulness and kindness of the staff despite some operational inefficiencies.
  • AS
    Adrian Smith
    Nov 14, 2025
    1.0
    Very unprofessional when it comes to timing and organization! I waited hours for a doctor to even see me for a basic physical for work.
  • BF
    Blake Fox
    Nov 10, 2025
    5.0
    Experience was very nice. Great staff and were very fast. Only gripe was one of the nurses helping me with my laceration and bleeding I thought were unprofessional. She was saying how bad and deep my cut was, making me feel anxious about it and she started crying.
  • JS
    Jaton Stevenson
    Nov 10, 2025
    5.0
    The young lady at the front desk when I visited Concentra was amazing!! Thanks
  • DN
    Debra Nichols
    Nov 3, 2025
    5.0
    Even though the wait to see the Dr was long the hospitality that they show is above anything I’ve ever experienced thank you for making the visit wonderful
  • HM
    Harley McCloud
    Oct 22, 2025
    1.0
    Unprofessional, waited an hour just to be seen. They were not the friendliest. I waited 25 minutes to get documentation. Staff was in the back just talking. The lady at the front desk would not even get up to get my documentation she kept radioing in the back. Totally unacceptable. Will not be going back to this location. I seriously encourage better staffing and efficiency. 10/10 dont recommend.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care offers services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 7301 Georgetown Rd, Suites 109 and 111, Indianapolis, IN 46268, USA.