Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
The staff is frequently described as friendly, courteous, and professional, contributing to a positive experience for many customers.
Wait Times
Customers expressed frustration with long wait times, particularly for drug screenings and physicals, indicating a need for improved efficiency.
Cleanliness
The facility is noted for being clean and orderly, which enhances the overall customer experience.
Customer Service
While many reviews highlight excellent customer service, there are instances of poor communication and unprofessional behavior from some staff members.
Overall Experience
Many customers report a generally positive experience, appreciating the helpfulness and kindness of the staff despite some operational inefficiencies.
AS
Adrian Smith
Nov 14, 2025
1.0
Very unprofessional when it comes to timing and organization! I waited hours for a doctor to even see me for a basic physical for work.
BF
Blake Fox
Nov 10, 2025
5.0
Experience was very nice. Great staff and were very fast. Only gripe was one of the nurses helping me with my laceration and bleeding I thought were unprofessional. She was saying how bad and deep my cut was, making me feel anxious about it and she started crying.
JS
Jaton Stevenson
Nov 10, 2025
5.0
The young lady at the front desk when I visited Concentra was amazing!! Thanks
DN
Debra Nichols
Nov 3, 2025
5.0
Even though the wait to see the Dr was long the hospitality that they show is above anything I’ve ever experienced thank you for making the visit wonderful
HM
Harley McCloud
Oct 22, 2025
1.0
Unprofessional, waited an hour just to be seen. They were not the friendliest. I waited 25 minutes to get documentation. Staff was in the back just talking. The lady at the front desk would not even get up to get my documentation she kept radioing in the back. Totally unacceptable. Will not be going back to this location. I seriously encourage better staffing and efficiency. 10/10 dont recommend.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care offers services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 7301 Georgetown Rd, Suites 109 and 111, Indianapolis, IN 46268, USA.
What are the regular business hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays such as November 27, 2025 (Thanksgiving), December 25, 2025 (Christmas), and January 1, 2026 (New Year's Day).
How can I contact Concentra Urgent Care?
You can reach Concentra Urgent Care by phone at +1 317-875-9584 or by fax at +1 317-872-2850.
Does Concentra Urgent Care have an online presence?
Yes, Concentra Urgent Care has a website at https://www.concentra.com/urgent-care-centers/indiana/indianapolis/indianapolis-georgetown-urgent-care/ and social media accounts including Facebook (ConcentraUrgentCareIndianapolisIN37238), Instagram (@concentrahealth), and Twitter (@concentra).
What should I know about visiting Concentra Urgent Care in relation to nearby places?
Concentra Urgent Care is near several helpful places including Transformative Family Dentistry for dental services, CPC Logistics Indianapolis for employment and freight services, and Redstone Performance Engineering for automotive repairs. Visiting these nearby businesses can be convenient if you need multiple services in one area.
Are there any childcare facilities near Concentra Urgent Care?
Yes, A Child's World Too is a nearby child care and day care center, which can be convenient for families visiting Concentra Urgent Care.
Can I visit a race track or motorsports store near Concentra Urgent Care?
Indeed, Ed Carpenter Racing, a professional sports team and motorsports store, is close to Concentra Urgent Care and can be a great place to explore before or after your visit.
What type of medical care is Concentra Urgent Care specialized in?
Concentra Urgent Care specializes in prompt, effective care for injured employees as well as providing urgent care services to the local community, focusing on occupational medicine and physical therapy.