Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
751 reviews
5 stars
466
4 stars
80
3 stars
42
2 stars
35
1 star
128
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is frequently described as friendly, polite, and professional, contributing to a positive experience for many customers.
Cleanliness
Customers consistently noted that the facility is clean and well-organized, enhancing their overall experience.
Wait Times
A significant number of reviews highlighted long wait times, with some customers expressing frustration over delays despite having scheduled appointments.
Customer Service
While many praised the customer service, there were instances of unprofessional behavior from some staff members, indicating inconsistency in service quality.
Efficiency
Several reviews mentioned quick service and efficient processes, although this was often overshadowed by complaints about wait times.
- DWdee wilk6 days ago3.0One tech needed to talk more on instructions when bringing you to the back to do drug test
- DTDarian TuckerNov 17, 20251.0Very very very pops customer service, long wait times. Please save yourself some time and never go to this facility for anything ever! I had the absolute worst experience and will never return!
- TDTed DonnarNov 10, 20255.0Went there as a walk in for a DOT physical, I was there three hours. A little bit longer than I wanted to be, but everybody was very friendly, professional and hospitable.
- ADAlecia davisNov 4, 20255.0My experience at this location I absolutely love the staff always so welcoming when you walk in always a greeting smile. The care us great. Keep up the FANTASTIC WORK😊
- KBK. BurseOct 17, 20251.0There needs to be some serious review into the process and clinic flow/staffing here. I understand injuries take priority but there is no reason for someone to wait 3+ hours for a standard physical. The employees could care less because it isn't their time being wasted. The doctor sat in his office and had to be reminded several times I was waiting. I missed an important appointment because this was needed for a new job. I've been in health-care for a decade and have worked some busy places. This is unacceptable. Would not recommend at all.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 1101 Southeastern Ave., Indianapolis, IN 46202, US.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Concentra Urgent Care have wheelchair accessible entrance?
Yes, Concentra Urgent Care has a wheelchair accessible entrance.
How can I contact Concentra Urgent Care?
You can contact Concentra Urgent Care by phone at +1 317-955-2020 or by fax at +1 317-955-2030.
What social media channels does Concentra Urgent Care use?
Concentra Urgent Care can be found on Facebook at ConcentraUrgentCareIndianapolisIN37241, Instagram as @concentrahealth, and Twitter as @concentra.
Is Concentra Urgent Care located near any other medical facilities?
Yes, Concentra Urgent Care is near IU Health Occupational Services and Eskenazi Health Center Pedigo, which are both well-regarded medical centers.
Are there any places to eat near Concentra Urgent Care?
Yes, nearby eating options include Radiant Flatter, an Asian restaurant, and Hardee's, a fast-food burger restaurant.
What recreational places are close to Concentra Urgent Care?
Indiana City Brewing Co, a local brewery, and Angie’s List Firehouse, a wine bar, are nearby and great spots to visit after your appointment.
Are there any community services or social organizations near Concentra Urgent Care?
Yes, nearby are Second Helpings, a social service organization, Horizon House, a homeless shelter and charity, and the ACLU of Indiana, a political organization.