Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.2
1,215 reviews
5 stars
844
4 stars
116
3 stars
55
2 stars
45
1 star
155
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, professional, and accommodating, with many customers expressing appreciation for their helpfulness.
Efficiency
Most reviews highlight the quick service and timely processing of patients, although some mention longer wait times on busy days.
Mixed Experiences with Doctors
While many customers praise the professionalism of the staff, there are notable complaints regarding specific doctors' attentiveness and communication.
Cleanliness and Environment
The facility is generally reported as clean and welcoming, contributing positively to the overall experience.
- FGFantazia Gully1 day ago5.0Tink is absolutely PHENOMENAL! I she made the whole process so much easier. She was clear with instructions, made me feel at home, and whenever I was unsure about something, she was very reassuring and very attentive to details. Overall amazing service 💯💪🏾
- ECErnie Collins1 day ago5.0Great place got every question and concern answered would highly recommend!!
- MBMark Benson1 day ago2.0Having worked in clinics over the past 30 years, I don’t think I’ve encountered a more rude and condescending receptionist. Once back to the lab, it was more normal experience. Wondered if it was just a bad day, but the same experience 2 days later
- JSJonathan SpurgeonJan 5, 20265.0Everyone there was friendly and professional. They got me in and out very quickly I came in for a drug screen and physical I thought everyone there was exceptional.
- LTLinda TaylorJan 2, 20265.0The Associate Director (Dominique), The Center Therapy Director (Alex), Dr. Villavicencio and all of the staff are very nice, pleasant, patient and amazing! They are very knowledgeable and helpful! I have had and am having a very comfortable and easy time getting through my injury treatment and physical therapy because of how they are with there patients! I appreciate each and every one of you and you all make it possible to have a easier and comfortable time getting through the healing process that we need! Thank you all so much and keep up the great work! Linda Taylor 😁
Frequently Asked Questions About Concentra Urgent Care
What occupational health services does Concentra Urgent Care provide?
Concentra offers injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on public holidays?
Concentra Urgent Care is closed on major holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
Where is Concentra Urgent Care located?
It is located at 5604 W 74th Street, Indianapolis, IN 46278, USA.
Which payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at the facility.
What should employers do to set up an account with Concentra Urgent Care?
Employers can click on the provided link on Concentra’s website to set up an account for workers' compensation injury consultation.
Can you name some nearby insurance agencies that clients might visit before or after attending Concentra Urgent Care?
Nearby insurance agencies include Kenney Insurance Services, Midwest Insurance Marketers of America, and Luis Dominguez - State Farm Insurance Agent, which could be helpful for handling health or workers' compensation insurance.
Are there any nearby places where customers can get water delivery or purification services?
Yes, Quench USA - Indianapolis nearby provides water purification and delivery services which might be convenient for local businesses or visitors.
What recreational or shopping options are near Concentra Urgent Care?
Clients may visit RecDirect Factory Outlets nearby for retail shopping and hot tub or pool services, possibly for relaxation after treatment.