Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
The staff received numerous positive remarks for being friendly, helpful, and professional, particularly Kahlua and Delene.
Service Speed
Many customers appreciated the quick service, with several noting they were in and out in under an hour.
Cleanliness
The facility was frequently described as clean and well-maintained, contributing to a positive atmosphere.
Customer Experience
While many reviews highlighted excellent experiences, there were notable complaints about rude staff and long wait times during peak hours.
Professionalism
Most interactions with staff were described as professional, although some reviews pointed out instances of unprofessional behavior.
LS
Leroy Stone
Nov 17, 2025
5.0
Great people work at that facility. All were very professional from start to finish. Keep up the amazing work
RA
Rick Aguilar
Nov 17, 2025
1.0
I was the only person in there to take a drug test and it took over an hour and a half to get things rolling
TM
The Right Move
Nov 17, 2025
5.0
DELENE, HAS HELPED ME GREATLY. EXCELLENT CUSTOMER SERVICE. THANK YOU CONCENTRA
JG
Jessica Gore
Nov 7, 2025
5.0
They are always quick about getting you one and out. This is literally the quickest appointment I've ever had anywhere. Delene was amazing as well! She was so kind, courteous, and caring. She definitely made you feel more like a friend than just another patient.
KH
Kate Hedden
Oct 27, 2025
5.0
Everyone was fantastic! I especially enjoyed the gentleman who did a few of my screenings and the woman who did my physical exam. The front desk ladies were awesome, and I truly enjoyed chatting with the two health providers I interacted with.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 5757 Decatur Blvd, Ste 175, Indianapolis, IN 46241, USA.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 9:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Concentra Urgent Care part of any professional association?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can click the featured message link provided on their website to set up an account.
Which nearby medical centers are close to Concentra Urgent Care?
Nearby medical centers include another Concentra Urgent Care location and Nova Medical Centers which also offers physical therapy and occupational safety services.
Are there any nearby places to relax or get wellness services near Concentra Urgent Care?
Yes, Golden Sun Spa is nearby offering day spa and wellness program services for relaxation and beauty.
What dining options are available near Concentra Urgent Care?
Nearby restaurants include Side Wok Cafe serving Chinese and Asian cuisine, and El Rodeo offering Tex-Mex and Mexican dishes.
How can nearby businesses like Allstate or CoWorx Staffing Services assist visitors to Concentra Urgent Care?
Allstate offers coworking spaces which may be useful for business visitors, and CoWorx Staffing Services provides employment and professional services which might assist local job seekers or employers.