Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.1
1,806 reviews
5 stars
1,172
4 stars
183
3 stars
95
2 stars
83
1 star
273
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and helpful, although some reported instances of rudeness from specific employees.
Efficiency
Overall, customers appreciated the quick service and efficiency, but there were multiple complaints about long wait times, especially for those without appointments.
Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to the customer experience.
Customer Service
While many reviews highlighted excellent customer service, there were notable complaints regarding unprofessional behavior from some staff members, particularly at the front desk.
- DTDaniesha Turner1 day ago5.0Veronica was great very nice and kind and respectful thank you for your service
- CRCurtis Rempson1 day ago4.0Employees were exceptional, medical staff were exceptional. Had a 1 o'clock appointment did not get in until 1:50pm wish I could have been closer to the schedule time also I think you should tell the clients that they would be filling out paperwork that would take approximately be 30 minutes to complete. I Came in early so it was not a problem, but I'm sure the delay would have been longer if I came in at schedule time
- BOBrian OomsJan 5, 20261.0The Dr. apparently went home, and left me in the exam room for about 90 minutes, waiting for paperwork, before the workers realized i was still in the exam room...then another worker came in and asked my name and why i was there. She asked if i saw a Dr, and which dr did i see. Then within a few minutes they gave me my paperwork and let me go... they forgot i was even there.
- AJAshley JohnsonDec 22, 20255.0I’ve been coming to this specific Concentra for all my work-related exams and physicals, and I always have a great experience. The service is consistently quick and efficient, which I really appreciate. The staff are friendly, professional, and make the process easy every time. I especially appreciate Arianna and Maira for being so kind, helpful, and welcoming, they truly make the experience positive. This location is dependable and well-run, and I always feel confident coming here when I need something done for work.
- NHNicole HudsonDec 15, 20254.0I waited for a little over an hr without an appointment. I wish there was a way to make appointments in advance but it is an urgent care facility so i understand the system. Once i made it in the back my appointment went quickly.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 7:00 AM to 8:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 6423 Columbia Avenue, Unit A, Hammond, IN, 46320, United States.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, the facility does not have wheelchair accessible restrooms.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the featured message link provided on their website.
Are there any nearby places where I can relax or grab a meal after visiting Concentra Urgent Care?
Yes, you can visit nearby restaurants such as China King, McDonald's, or Big City Cheesesteaks to enjoy a meal after your visit.
Where can I find beauty and personal care services near Concentra Urgent Care?
Nearby beauty salons like Pro nails and Pronails Hammond offer nail and beauty services near the clinic.
Are there any nearby financial or postal services available around Concentra Urgent Care?
Yes, you can find Advance America for payday loans, Western Union for money transfer services, and UPS Access Point location for courier and delivery services near the clinic.