Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers reported excessively long wait times, often exceeding two hours, despite having appointments.
Staff Friendliness
Overall, the staff received positive feedback for being friendly, professional, and attentive to patients.
Service Efficiency
While some customers experienced quick service, others noted inefficiencies and a lack of urgency from staff during busy times.
Communication Issues
Several reviews highlighted poor communication regarding wait times and procedures, leading to frustration among patients.
Mixed Experiences
Customers had varied experiences, with some praising the care received while others expressed dissatisfaction with specific staff interactions.
LS
Lowander Stapleton
Nov 17, 2025
5.0
Everyone on staff was very pleasant
MM
Mike McKinney
Nov 3, 2025
5.0
I always choose Concentra for random testing is usually a long and inconvenient process but the staff here is quick and experienced and makes it as convenient as possible
JR
jose R
Nov 3, 2025
5.0
I've gone to this facility a few times in the past and the professionalism is a 5 start treatment every time I go there! The staff are extremely helpful, knowledgeable and truly grateful for our trust in them. I couldn't recommend a better place to go for drug testing and or physicals. I truly appreciate the service I have received just recently and those in the past. 5 Star service every time I go there!
ST
Shawnee Thomas
Oct 27, 2025
5.0
I love the service, very professional work very quickly. Listen to what you have to say and we need more healthcare facilities like this. The Provider who works there on bad with names, but he is awesome
JB
J D Batayola
Oct 20, 2025
5.0
Staff are expeditious on all the Authorized Lab items. I got in there around 9 AM Central and was finished past 11 AM Central. Concentra Hammond is a lot better than Concentra Gary, I would've spent the whole day in Gary to complete all the assigned orders.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 7:00 AM to 8:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
It is located at 6423 Columbia Avenue, Unit A, Hammond, IN, 46320, United States.
What payment options are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
No, the facility does not have wheelchair accessible restrooms.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is associated with the Urgent Care Association of America.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the featured message link provided on their website.
Are there any nearby places where I can relax or grab a meal after visiting Concentra Urgent Care?
Yes, you can visit nearby restaurants such as China King, McDonald's, or Big City Cheesesteaks to enjoy a meal after your visit.
Where can I find beauty and personal care services near Concentra Urgent Care?
Nearby beauty salons like Pro nails and Pronails Hammond offer nail and beauty services near the clinic.
Are there any nearby financial or postal services available around Concentra Urgent Care?
Yes, you can find Advance America for payday loans, Western Union for money transfer services, and UPS Access Point location for courier and delivery services near the clinic.