Concentra Urgent Care

4.0
1781 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
6423 Columbia Avenue, Hammond, IN
46320, United States

Hours

Reviews

4.0
1,781 reviews
5 stars
1,153
4 stars
180
3 stars
95
2 stars
83
1 star
270

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers reported excessively long wait times, often exceeding two hours, despite having appointments.

Staff Friendliness

Overall, the staff received positive feedback for being friendly, professional, and attentive to patients.

Service Efficiency

While some customers experienced quick service, others noted inefficiencies and a lack of urgency from staff during busy times.

Communication Issues

Several reviews highlighted poor communication regarding wait times and procedures, leading to frustration among patients.

Mixed Experiences

Customers had varied experiences, with some praising the care received while others expressed dissatisfaction with specific staff interactions.
  • LS
    Lowander Stapleton
    Nov 17, 2025
    5.0
    Everyone on staff was very pleasant
  • MM
    Mike McKinney
    Nov 3, 2025
    5.0
    I always choose Concentra for random testing is usually a long and inconvenient process but the staff here is quick and experienced and makes it as convenient as possible
  • JR
    jose R
    Nov 3, 2025
    5.0
    I've gone to this facility a few times in the past and the professionalism is a 5 start treatment every time I go there! The staff are extremely helpful, knowledgeable and truly grateful for our trust in them. I couldn't recommend a better place to go for drug testing and or physicals. I truly appreciate the service I have received just recently and those in the past. 5 Star service every time I go there!
  • ST
    Shawnee Thomas
    Oct 27, 2025
    5.0
    I love the service, very professional work very quickly. Listen to what you have to say and we need more healthcare facilities like this. The Provider who works there on bad with names, but he is awesome
  • JB
    J D Batayola
    Oct 20, 2025
    5.0
    Staff are expeditious on all the Authorized Lab items. I got in there around 9 AM Central and was finished past 11 AM Central. Concentra Hammond is a lot better than Concentra Gary, I would've spent the whole day in Gary to complete all the assigned orders.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 7:00 AM to 8:00 PM and is closed on Saturdays and Sundays.