Concentra Urgent Care

3.9
470 reviews
Concentra Urgent Care
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Business Details

853 North Emerson Ave Suite B, Greenwood, IN
46143, United States
(317) 886-0512
https://www.concentra.com/urgent-care-centers/indiana/indianapolis/greenwood-urgent-care/
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About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
853 North Emerson Ave Suite B, Greenwood, IN
46143, United States

Hours

Reviews

3.9
470 reviews
5 stars
286
4 stars
39
3 stars
31
2 stars
25
1 star
89

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees who provided excellent service.

Long Wait Times

Numerous reviews highlighted significant wait times, with some customers expressing frustration over delays in being seen by the doctor.

Mixed Experiences with Service

While many customers had positive experiences, others reported issues with unprofessional behavior from front desk staff and problems with communication regarding test results.

Clean and Welcoming Environment

Several reviews noted that the facilities were clean and the atmosphere was welcoming, contributing to a positive overall experience.

Inconsistent Efficiency

Customers experienced varying levels of efficiency, with some visits being quick and smooth, while others were marred by disorganization and slow service.
  • TH
    Telephone Interview Team H
    Nov 17, 2025
    5.0
    My job sent me to Concentra for an elbow injury. I was seen by Dr. Hollen, who did a great job diagnosing and caring for my injury over multiple weeks! I had a great experience with Concentra.
  • NB
    Nicole Burkhead
    Nov 12, 2025
    5.0
    My Husband had to go in to get a DOT physical and he did not have proper paperwork so had to return the next day to get everything resolved the lady up at the front desk (sorry can't remember her name,but it started with a L) went above and beyond to get everything resolved. She for sure got her steps in today from all the walking she had to do going back and forth to take care of everything. Sorry he forgot her name but she was great. He said he will see them the next time his physical is do. Thanks again.
  • WK
    William Kaiser
    Nov 10, 2025
    5.0
    Really friendly staff. Made me feel welcome, didn't make me feel rushed or lost at any step in the process.
  • GH
    Greg Hardimon
    Nov 10, 2025
    5.0
    They were Very kind to me in the process was quick and easy. I recommend Concentra to anyone that needs service.
  • CR
    Cassie Rice
    Nov 3, 2025
    1.0
    I will make sure to tell anyone needing a DOT physical to steer clear of this location. The young lady that took my vitals and stats at intake measured my height wrong. I have locs which were tied up on my head and when I offered to take them down she said no need. It caused my BMI and other info to be inaccurate but of course that's what the DR went by and he wouldn't listen to me. It was the 3rd Dot physical I'd had in less than 3 months and the other 2 had no issues at all. Now I'm restricted to only 3 months which is ridiculous. They're forcing me to spend money for a sleep study that's not needed.
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Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care in Greenwood offer?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care in Greenwood?

They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends. On some holidays, hours may be reduced or the facility may be closed.