Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.1
524 reviews
5 stars
342
4 stars
61
3 stars
23
2 stars
25
1 star
73
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff received high praise for being friendly, professional, and helpful, with many customers noting their positive interactions.
Wait Times
Numerous reviews highlighted long wait times, with some customers expressing frustration over delays despite having few people ahead of them.
Cleanliness and Environment
While many found the facility clean and comfortable, some reviews mentioned issues with cleanliness and a need for better maintenance.
Customer Service Issues
A few customers reported negative experiences with specific staff members, citing rudeness and unprofessional behavior, particularly at the front desk.
- TWT Woods6 days ago5.0Always a Pleasant Experience here at Concentra in Gary! The Staff are Always Friendly and Professional..Never had any issues..Been coming here for Years!
- YAYonna AlexanderJan 5, 20265.0Staff was quick, courteous, polite, and efficient in completing my screening. I got my results, same day!
- RRRichy RichDec 29, 20255.0Everything worked out great, nice friendly people.
- BJBrian JohnsonDec 22, 20255.0Everything went smoothly. Had to visit and take a random drug screen after working a 13hr day. The staff got me out as quickly as possible which was appreciated
- AFAnthony FuentesDec 5, 20251.0Worse drug screen and physical I ever had. They have no sense of urgency they all just take their sweet time. 4 hours at this place while workers are just standing around talking and laughing but I’m being told there’s people in front of me. This place needs new workers or just shut the whole place down. I will never choose this place to have a drug screen or physical again. If I could give this place ZERO stars I would have they don’t even deserve 1 star
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. Holiday hours vary, with some days closed and others open from 8:00 AM to 2:00 PM.
Where is Concentra Urgent Care located?
It is located at 7501 West 15th Ave., Gary, IN 46406, United States.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there a way for employers to set up an account with Concentra Urgent Care?
Yes, employers can click the provided link on their website to set up an account for occupational health services.
Which languages are spoken at Concentra Urgent Care?
English is the language spoken at this location.
What nearby medical centers are close to Concentra Urgent Care?
Comprehensive Care is a nearby medical center that patients might visit for additional medical services.
Are there automotive repair services near Concentra Urgent Care?
Yes, nearby automotive repair options include Dizel Brothers, Milo & Sons LLC, SSF Repair, and Paul’s Auto Yard, which could be convenient for customers needing vehicle services.
What transportation and freight services are available near Concentra Urgent Care?
Nearby freight and transportation services include DM Express, Inc, G and F Trucking Inc, Universal Am-Can, Louisiana Transportation, and Schneider National, which may be relevant for logistics and cargo needs.
Where can I find automotive parts and supplies near Concentra Urgent Care?
Nearby options for automotive parts and accessories include NAPA Auto Parts, Anderson Auto Parts, and Paul’s Auto Yard.